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Public Tickets

Giam Display Selected CategoryClosed   Amelia   Updated November 14, 2022 at 7:36am   10 Most recent comment from Marko Davidović:Hello Giam, We are delighted to hear that everything is fine now. This was probably just a caching issue. If you have any more questions please open another ticket and we will gladly help you there. W ... Francesca Kendall on site payment methodClosed   Amelia   Updated November 14, 2022 at 7:31am   6 Most recent comment from Marko Davidović:Hello Francesca, You are most welcome. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a nice day.  Francesca Kendall No way to see what extras customers have taken on exportClosed   Amelia   Updated November 14, 2022 at 7:31am   4 Most recent comment from Marko Davidović:Hello Francesca, Thank you for doing that. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features. If you have any more questions please open another t ... frederic payet 2 ways sync with google calendarClosed   Amelia   Updated November 14, 2022 at 7:31am   2 Most recent comment from Marko Davidović:Hello frederic, Thank you for reaching out to us. Any rescheduling must be done in Amelia directly. The integrations don't work like this. What you enter in Amelia can be displayed in Amelia but ... Jonas Höglund Setting up special split dayClosed   Amelia   Updated November 14, 2022 at 7:30am   2 Most recent comment from Marko Davidović:Hello Jonas, Thank you for reaching out to us. Special days are saved in order that you have created like this This is part of Amelia's design. As for your request I'll kindly ask you to ... Lisa Hildebrand Scheduled email/SMS reminders not being sent outClosed   Amelia   Updated November 14, 2022 at 7:30am   4 Most recent comment from Marko Davidović:Hello Lisa, They must know how to set this up since this is happening on the server (not in Amelia). You can send them this link, and tell them that it is necessary to set up a cron job on your serv ... Prateek Biyani Stop same day bookingClosed   Amelia   Updated November 14, 2022 at 7:28am   2 Most recent comment from Marko Davidović:Hello Prateek Biyani, Thank you for reaching out to us. In service/edit service/settings you have option called Minimum time required before booking.  Hope this helps. If you have any more questions ... Konstantinos Stravogiannis Booking notificationClosed   Amelia   Updated November 14, 2022 at 7:20am   2 Most recent comment from Marko Davidović:Hello Konstantinos, I'm afraid that we didn't quite get what the issue looks is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Please check the ... Temper Employee Front End Panel - Restrict ability to edit locationsClosed   Amelia   Updated November 11, 2022 at 12:59pm   6 Most recent comment from Miloš Jovanović:Hi, OliverSorry for the late reply.- You are correct,  i copied a piece of text in the moment when i sent you the Custom CSS,i should have edited the part that said " Place this CSS on booking page" ... Manon Bloch Timezone calendarClosed   Amelia   Updated November 10, 2022 at 9:18pm   3 Most recent comment from Stanislav Snagovskiy:Hello Manon, Thank you for reaching out to us.Yes, issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it in ... Alex Warren Adding appointmentsClosed   Amelia   Updated November 10, 2022 at 6:32pm   11 Most recent comment from Miloš Jovanović:Hi, AlexI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.My apologies if I ... Hank Custom Fields not working in emailsClosed   Amelia   Updated November 10, 2022 at 2:40pm   15 Most recent comment from Miloš Jovanović:Hi, HankMy sincere apology for all the waiting time.We have isolated and seems we resolved the issue with a temporary fix.Our developers isolated a bug. It manifests if we check "all services" with Cu ... CHARRE RESERVATION BACK ENDClosed   Amelia   Updated November 10, 2022 at 2:36pm   4 Most recent comment from Uroš Jovanović:Hello Charre,If you are referring to multiple appointments over a span of weeks, you can do that with the recurring appointments in Amelia, but if you want customers to be able to book one appointment ... Sander de Groot Intergration WooCommerceClosed   Amelia   Updated November 10, 2022 at 11:23am   2 Most recent comment from Uroš Jovanović:Hello Sander,Thank you for reaching out to us.We currently do not have an option of recurring payments, but it could work with some third-party plugins, but we cannot tell you if it's gonna work ... Anke Jespers URGENT PLEASE - Upgrading from basic to proClosed   Amelia   Updated November 10, 2022 at 11:20am   4 Most recent comment from Marko Davidović:Hello Anke,We are delighted to hear that. This could be just a caching issue. In this case you do not need to reinstall anything.If you have any more questions please open another ticket and we will g ...