As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

TG Dayspa registration of new purchased productClosed   Amelia   Updated February 23, 2023 at 2:17pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Yes. this is possible. But this can be set manually with special days option. Or you can set days off for each month between first and last Sunday. Both of th ... Juliette Problem with bookingClosed   Amelia   Updated February 23, 2023 at 2:10pm   7 Most recent comment from Marko Davidović:Hello Michael, Thank you for understanding and have a good day.   Sofie De Cleene De Cleene Step by Step booking, show dateClosed   Amelia   Updated February 23, 2023 at 1:15pm   2 Most recent comment from Marko Davidović:Hello Sofie, Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Eduard Special Days - EmployeesClosed   Amelia   Updated February 23, 2023 at 1:12pm   2 Most recent comment from Marko Davidović:Hello Eduard, Thank you for reaching out to us. We have a bug with special days and employee panels. Our developers are already working on it and it should be resolved in the future update. Until then ... sam Different prices for same serviceClosed   Amelia   Updated February 23, 2023 at 11:41am   2 Most recent comment from Aleksandar Vuković:Hello Tiziana.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Using tickets with different pricing is only possible with Events. When you enable the � ... Álvaro employee free booking hoursClosed   Amelia   Updated February 23, 2023 at 11:37am   2 Most recent comment from Marko Davidović:Hello Álvaro, Thank you for reaching out to us.Employees can not book outside their work hours. But they can change their work hours from u employee panel. You just need to enable the option Configu ... Steven RefundClosed   Amelia   Updated February 23, 2023 at 1:48pm   3 Most recent comment from Marko Davidović:Hello Steven,We just got the feedback from our colleagues and they have told us that the refund has been issued.We wish you all the best. Have a nice day.  Paul Kim Alarm notification to the Site managerClosed   Amelia   Updated February 23, 2023 at 10:19am   6 Most recent comment from Marko Davidović:Hello Paul,You have set the password of 10 characters The correct generated password must contain 16 characters.SMTP (Simple Mail Transfer Protocol) – In this article, we show how to configure the ... Federica Marrone Minimum time before bookingClosed   Amelia   Updated February 23, 2023 at 8:56am   2 Most recent comment from Aleksandar Vuković:Hello Federica.I'm sorry to disappoint you, but unfortunately, something like this is not possible.Please feel free to search through our feature suggestion page, https://features.wpamelia.com/, ... oscar salcedo COUPON WOOCOMERCEClosed   Amelia   Updated February 23, 2023 at 8:48am   2 Most recent comment from Aleksandar Vuković:Hello again Oscar.Amelia can't use WooCommerce's coupons as it has its own.Basically, we've added WooCommerce as a payment integration, so Amelia sends data to WooCommerce, not vice-ver ... oscar salcedo more people in packsClosed   Amelia   Updated February 23, 2023 at 8:46am   2 Most recent comment from Aleksandar Vuković:Hello Oscar.Packages currently do not support multiple people. Regardless if the service has a capacity of between 5 and 20 people (for example), a customer that purchases the package can only book f ... Sagunt Reviu AMELIA PACKAGES BOOKING FORMClosed   Amelia   Updated February 23, 2023 at 8:20am   4 Most recent comment from Aleksandar Vuković:Hi again Sagunt. 1. I can see the form now, thank you. Now, after the 1st screen: I'm being redirected to the Customer Details: So there's no way to see the employees or choose the appointm ... Sofie De Cleene De Cleene Book service multiple timesClosed   Amelia   Updated February 23, 2023 at 7:58am   5 Most recent comment from Marko Davidović:Hello Sofie, Thank you for reaching out to us.To avoid any confusion I will paste your question here -  I provide classes with place for 3 students in one time slot. I want three students to be able ... Raoul question regaring servicesClosed   Amelia   Updated February 23, 2023 at 7:48am   5 Most recent comment from Marko Davidović:Hello Michael,I can see that my colleague is working on that ticket already so please continue your correspondence with him there. It is not pleasant that Raoul receives notifications for our corres ... Philipp Hofstetter ShortcodeClosed   Amelia   Updated February 22, 2023 at 3:57pm   6 Most recent comment from Uroš Jovanović:Hello Philipp,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins t ...