Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Mark Terborg Event with Zero AvailabilityClosed   Amelia   Updated December 13, 2021 at 9:06am   4 Most recent comment from Uroš Jovanović:Hello Mark,Glad we were able to assist you.Contact us if you have any other questions. Sergio Ferrari Show Services IssuesClosed   Amelia   Updated December 13, 2021 at 9:05am   3 Most recent comment from Uroš Jovanović:Hello Sergio,Thank you for reaching out to us.Glad to hear that you managed to resolve the issue.Feel free to contact us if you have any other questions. Brandon Lee Booking BufferClosed   Amelia   Updated December 13, 2021 at 8:59am   9 Most recent comment from Marko Davidović:Hello Brandon, We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket. Ester Asking for a bill when buying AmeliaClosed   Amelia   Updated December 13, 2021 at 8:42am   4 Most recent comment from Marko Davidović:Hello Ester, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Benjamin No emails sent when cancel a booking through backendClosed   Amelia   Updated December 12, 2021 at 12:03am   12 Most recent comment from Aleksandar Vuković:That's great news, Benjamin, thanks for letting me know!You basically solved this by noticing the small details. Thanks!If you have any further questions or issues, please feel free to open a ne ... Phil Package ServicesClosed   Amelia   Updated December 12, 2021 at 12:00am   17 Most recent comment from Aleksandar Vuković:Thank you for your support, Phil!It means a lot to us, honestly. If you like what you see now, give us a few months Anyway, if you need some further assistance, please feel free to reach out to us. Pierre-Alex SMS not deliveredClosed   Amelia   Updated December 11, 2021 at 11:44pm   5 Most recent comment from Aleksandar Vuković:Hi again Pierre-AlexWe've had a few complaints about SMS, but they're mostly coming from the middle east, India, and Australia. Rarely from the EU.I'm not sure if France has some sort o ... Matthew Bambrick Conditional FormsClosed   Amelia   Updated December 10, 2021 at 8:49pm   2 Most recent comment from [deleted]:Hi MatthewThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  ... Duncan Harding How to get amelia on wordpressClosed   Amelia   Updated December 10, 2021 at 4:51pm   4 Most recent comment from [deleted]:Hi Duncan I am not sure I understand the issue I'm afraid. Did you create employees and set their work schedules, assigned them to these services? Did you place any Amelia shortcodes on any of y ... Clara Price based on people numberClosed   Amelia   Updated December 10, 2021 at 4:48pm   4 Most recent comment from [deleted]:You are most welcome Have a wonderful day!  Gaia A service category is not visible on websiteClosed   Amelia   Updated December 10, 2021 at 2:38pm   5 Most recent comment from Uroš Jovanović:Hello Gaia, Glad we could assist you.Feel free to contact us if you have any other issues. Ali Rizvi Appointment cancel URL is not workingClosed   Amelia   Updated December 10, 2021 at 2:37pm   4 Most recent comment from Uroš Jovanović:Hello Ali,I have tested this from my side, booked an appointment, received an email and cancelled it successfully (Screenshots attached). krishna aura Employee panel need only add attendee not want to add eventsClosed   Amelia   Updated December 10, 2021 at 1:45pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing Amelia, and for reaching out to us.Currently, there is no such feature built-in in Amelia. Employees in Amelia can only manage these settings:Configure their services, ... Nicholas McSwain Affiliate Login URLClosed   Amelia   Updated December 10, 2021 at 1:43pm   2 Most recent comment from Stanislav Snagovskiy:Hello Nicholas,Thank you for reaching out to us.We don't have control over this, since it's on Paddle's side, but since it registered your email as an existing affiliate, you should be ... Hussnain Email notificationsClosed   Amelia   Updated December 10, 2021 at 1:26pm   2 Most recent comment from Stanislav Snagovskiy:Hello Hussnain,Thank you for reaching out to us.Probably do you expect to see the "Appointment Approved" email notification when the package is booked? It doesn't work that way. When a package is ...