Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Jon Low Disabling Change password in Account ManagerClosed   Amelia   Updated December 8, 2021 at 4:42pm   2 Most recent comment from [deleted]:Hi Jon Thank you for reaching out to us. Unfortunately this cannot be achieved using the plugin's builtin features. You can disable the password for he customer panel though and this button will ... Alexander Global Default Deposits SettingClosed   Amelia   Updated December 8, 2021 at 4:39pm   5 Most recent comment from [deleted]:Hi AlexanderThank you for the clarification, that does make senseUnfortunately we don't have much control over this ticketing system so we won't be able to make any changes in that regard b ... Diego Soporte para creación de clientesClosed   Amelia   Updated December 8, 2021 at 4:09pm   3 Most recent comment from Stanislav Snagovskiy:Hello Diego, Thank you for reaching out to us. Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can ... evan testing Block timesClosed   Amelia   Updated December 8, 2021 at 3:47pm   2 Most recent comment from Stanislav Snagovskiy:Hello Evan, Thank you for reaching out to us. Amelia has a Special Days feature for such cases. Special Days  – This feature allows you to configure one or multiple days when the employee’s sch ... Jon Low Reseting WP Amelia's transactionsClosed   Amelia   Updated December 8, 2021 at 3:27pm   2 Most recent comment from [deleted]:Hi Jon Thank you for reaching out to us. Unfortunately it is not possible to reset some parts of the plugin while leaving other parts intact. You can enable this option from the Activation tab and re ... Gerardo Petrosino User LocationClosed   Amelia   Updated December 8, 2021 at 2:55pm   6 Most recent comment from Stanislav Snagovskiy:Gerardo,Unfortunately, that's not possible. I recommend you to create a multi-site, so each location is actually on a different site.Have a nice day! Clément Customer with one Wordpress account but two AmeliaClosed   Amelia   Updated December 8, 2021 at 2:41pm   4 Most recent comment from Stanislav Snagovskiy:Hello Clément, Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea l ... Daniel Schindlower Change status webhook not triggeringClosed   Amelia   Updated December 8, 2021 at 2:09pm   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for purchasing Amelia, and for reaching out to us.Please do a screen recording so that we can see how you set up the webhook, how it triggers, etc.Would you be able to provide ... Góra Edina weekly group classClosed   Amelia   Updated December 8, 2021 at 2:04pm   5 Most recent comment from Marko Davidović:Hello Góra, Thank you for purchasing Amelia, and for reaching out to us.Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual.  ... Riccardo Lazzari Phone Number PrefixClosed   Amelia   Updated December 8, 2021 at 1:52pm   2 Most recent comment from Marko Davidović:Hello Riccardo, Thank you for purchasing Amelia, and for reaching out to us.You can change the default phone zip code in Amelia/settings/company settingsIf you have any more questions please feel fr ... Temper Stripe- setting metadata descriptionsns andClosed   Amelia   Updated December 8, 2021 at 1:40pm   4 Most recent comment from Uroš Jovanović:Hello Temper, Glad we could help. Feel free to contact us if you have any other questions. Taamir Ransome Event ListingClosed   Amelia   Updated December 8, 2021 at 11:48am   2 Most recent comment from Marko Davidović:Hello Taamir, Thank you for purchasing Amelia, and for reaching out to us.Currently, there is no such feature built-in in Amelia. At the moment, Events cannot be used with Packages, only Appointments ... Randal customer panel rebookingClosed   Amelia   Updated December 8, 2021 at 7:52am   11 Most recent comment from Marko Davidović:Hello Randal,Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. We understand your point of view and we have forwarded your s ... Adrian ExtrasClosed   Amelia   Updated December 8, 2021 at 7:35am   2 Most recent comment from Marko Davidović:Hello Adrian, Thank you for purchasing Amelia, and for reaching out to us.Yes you can set it up as you wish. You just need to go to Amelia/service/edit service/extras there you can click on add extra ... Robin Displaying eventsClosed   Amelia   Updated December 7, 2021 at 7:41pm   6 Most recent comment from [deleted]:Hi RobinMy sincere apologies, this feature is on the roadmap still it has not yet been released but I'll kindly ask you to add it as a feature suggestion on this page since features are pushe ...