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Public Tickets

Alejandro time slot reserved for a certain period of timeClosed   Amelia   Updated August 25, 2023 at 10:38am   2 Most recent comment from Stefan Petrov:Hello Alejandro,thanks for reaching out to us.When a customer makes an appointment, you have the option to control if that appointment is going to be approved, canceled and etc. Depending on the servi ... Matt Cron JobsClosed   Amelia   Updated August 25, 2023 at 10:36am   2 Most recent comment from Marko Davidović:Hello Matt, Thank you for reaching out to us.For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set on ... Marios Anthis SMS messClosed   Amelia   Updated August 25, 2023 at 9:25am   2 Most recent comment from Stefan Petrov:Hello Marios,thanks for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits t ... Beatriz Rueda amelia in blankClosed   Amelia   Updated August 25, 2023 at 8:48am   2 Most recent comment from Uroš Jovanović:Hello Beatriz,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Gafier Paal Query Regarding Amelia Booking SystemClosed   Amelia   Updated August 25, 2023 at 7:37am   4 Most recent comment from Stefan Petrov:Hello Gafier,you are welcome.Looking forward to hearing from you. Ste Terms and ConditionsClosed   Amelia   Updated August 25, 2023 at 7:34am   2 Most recent comment from Stefan Petrov:Hello Ste,thanks for reaching out to us.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms & Cond ... Zengfu Xu Next Day Email ReminderClosed   Amelia   Updated August 25, 2023 at 6:49am   8 Most recent comment from Marko Davidović:Hello Xu, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... nicolas nazar Custom Fields problemClosed   Amelia   Updated August 24, 2023 at 2:50pm   8 Most recent comment from Stefan Petrov:You are welcome, Nicolas.If you have any other questions, please open a new ticket and we will gladly help you there. Yuji Kamada Payment information is not displayed on the ‘Accounting’ screen.Closed   Amelia   Updated August 24, 2023 at 1:32pm   4 Most recent comment from Stefan Petrov:Hello Yuji,no problem, i was just about to ask for your email address since the first one wasn't correct. (It gave me an error)I'm sending it again via WeTransfer. Please, install it and let ... Francesca Kendall New Booking formsClosed   Amelia   Updated August 24, 2023 at 1:14pm   8 Most recent comment from Uroš Jovanović:Hello Francesca,I will provide you with an update on this as soon as possible. Alem TimeZone and rarely e-mail verificationClosed   Amelia   Updated August 24, 2023 at 1:01pm   2 Most recent comment from Stefan Petrov:Hello Alem,sorry for the late reply.Are you using the SMTP settings? We strongly recommend changing mail service setting to SMTP or Mailgun because email that is sent with PHP Mail generally gets fla ... Krishna Temple Review Booking before confirmationClosed   Amelia   Updated August 24, 2023 at 11:37am   5 Most recent comment from Uroš Jovanović:Hello Krishna,Thank you for clearing that up.At the moment, there is no such option for mobile as the sidebar is automatically hidden on mobile phones.I will have this passed to our management as a su ... Rodrigo new costumer from employees panelClosed   Amelia   Updated August 24, 2023 at 11:18am   4 Most recent comment from Marko Davidović:Hello Rodrigo,When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in sepa ... [email protected] PackagesClosed   Amelia   Updated August 24, 2023 at 11:13am   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. At the moment, there is no option to create flexible packages, as you will have to create these packages manually. Hope this helps you. Please let me know if y ... Athanasios Mousiolis small bugClosed   Amelia   Updated August 24, 2023 at 10:44am   4 Most recent comment from Marko Davidović:Hello Athanasios,Dates that are not available can not be clicked. We have option in customize section called show busy time slotsWhen this option is enabled, customers can see the time slots that are ...