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Public Tickets

Mustapha Riaz Error with Amelia not loading and critical error when editing with ElementorClosed   Amelia   Updated July 7, 2023 at 10:49am   13 Most recent comment from Marko Davidović:Hello Mustapha,We were unable to log in to your siteSince this has caused a critical error in your site for some reason maybe it is best to send us staging site so that we can test this there instead ... Wojciech ResourcesClosed   Amelia   Updated July 7, 2023 at 10:41am   2 Most recent comment from Marko Davidović:Hello again,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3407363/For future reference, please don't open m ... Laura two-way sync google calendarClosed   Amelia   Updated July 7, 2023 at 10:40am   3 Most recent comment from Uroš Jovanović:Hello Laura,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Patrick Mayr Compounding ServicesClosed   Amelia   Updated July 7, 2023 at 9:59am   8 Most recent comment from Uroš Jovanović:Hello Cedric,That is right, the extra duration added with extras will be added to the appointment duration and will make it unbookable until the whole service (service + extras) is done.Hope this help ... Gauthier HEELLLP I CAN'T CREATE PACKAGESClosed   Amelia   Updated July 7, 2023 at 9:51am   3 Most recent comment from Marko Davidović:Hello Gauthier, Thank you for reaching out to us.You can download Amelia from this link https://we.tl/t-OhIXPdIlec This is a Dev licenses we just checked. We are sending you a short instruction on h ... Andreia Castro bookingsClosed   Amelia   Updated July 7, 2023 at 9:47am   4 Most recent comment from Uroš Jovanović:Hello Andreia,Thank you for clearing that up.Looking forward to your update on this. Las Coupon FeatureClosed   Amelia   Updated July 7, 2023 at 9:27am   6 Most recent comment from Uroš Jovanović:Hello Las,Thank you for clearing that up.Can you please update the plugin to the latest version (6.4), test it out, and let me know if it works or not? Looking forward to your reply. Alain Fischli Cron Event type not showingClosed   Amelia   Updated July 7, 2023 at 9:00am   2 Most recent comment from Uroš Jovanović:Hello Alain,Thank you for reaching out to us.We can confirm that the process is still the same for WP Crontrol, It seems that you simply don't see the "PHP Event" radio option while making a new ... Ian Dickinson notificationsClosed   Amelia   Updated July 7, 2023 at 8:35am   11 Most recent comment from Uroš Jovanović:Hello Ian,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Julia Open a closed eventClosed   Amelia   Updated July 7, 2023 at 6:16am   6 Most recent comment from Marko Davidović:Hello again Julia,This should not happen at all, and we could not replicate this issue on any device or any environment. That is why we wanted to check on your end.Please monitor it and if this happen ... Julia Different price for same service (not duration based) OR same employee booked for two services at the same timeClosed   Amelia   Updated July 7, 2023 at 6:13am   2 Most recent comment from Marko Davidović:Hello Julia,Thank you for reaching out to us.You were doing it in correct way.But since you want different price for the same service this can only be achieved in two ways.You can eather create 2 empl ... Tristan Time formatClosed   Amelia   Updated July 7, 2023 at 5:55am   3 Most recent comment from Marko Davidović:Hello Tristan,Thank you for reaching out to us.We are glad to hear that everything is fine and if you have any more questions feel free to open a new ticket and we will gladly help you there.We wish y ... Angela set up of events layoutClosed   Amelia   Updated July 6, 2023 at 1:00pm   2 Most recent comment from Uroš Jovanović:Hello Angelo,I guess that you already found the solution to this as I cannot see the capacity display on your website.Please let me know if you have any other questions. Acceleralia Working Hours of the employees is not savingClosed   Amelia   Updated July 6, 2023 at 12:57pm   4 Most recent comment from Marko Davidović:Hello Acceleralia,You are most welcome and hopefully, we were able to help you. Once you have the time test this out and let us know how it goes.If you have any more questions please open a new separa ... Phil Mace event bookingClosed   Amelia   Updated July 6, 2023 at 12:39pm   2 Most recent comment from Uroš Jovanović:Hello Phil,Thank you for reaching out to us.Where exactly you cannot see the phone that the customer entered?Is the coupon field not displayed on the front-end?Looking forward to your reply.