As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Lainey plugin helpClosed   Amelia   Updated November 6, 2023 at 9:24am   4 Most recent comment from Stefan Petrov:Hello Lainey,Thanks for the feedback. Great to hear that is working now.Should you require any additional assistance or if you have general questions, feel free to open a new ticket and we will gladly ... Praveen Suthar appointments going in pending but that status is saved as approved for by default appointment statusClosed   Amelia   Updated November 6, 2023 at 9:22am   2 Most recent comment from Stefan Petrov:Hello Praveen,Thanks for reaching out to us. Each service/event has its own settings, so you can treat them separately. That means that each service can be configured separately and you can set the s ... Jizza Reminder mailsClosed   Amelia   Updated November 6, 2023 at 8:26am   2 Most recent comment from Marko Davidović:Hello Jizza, Thank you for reaching out to us.For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set o ... Ana Martinez Crear el front- end del generte de sucursalClosed   Amelia   Updated November 6, 2023 at 8:17am   2 Most recent comment from Marko Davidović:Hello Ana, Thank you for reaching out to us.1. Unfortunately, currently, this feature is not built-in in Amelia. This is not possible Im afraid. Managers can manage Amelia only form the backend not ... flow test Regarding Amelia Events List 2.0Closed   Amelia   Updated November 6, 2023 at 7:18am   2 Most recent comment from Marko Davidović:Hello flow, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. None of this is possible. You can not alter or change our steps in the booking forms sinc ... Oliver Carl Drewo waiting listClosed   Amelia   Updated August 30, 2024 at 3:05am   3 Most recent comment from Kathleen:HiWe've recently purchased the plugin Amelia and we need the Waiting List added to all our services please. Let us know where that can be activated.Thank you, Kathleen Martin Seraphin Import / ExportClosed   Amelia   Updated November 6, 2023 at 6:25am   4 Most recent comment from Marko Davidović:Hello Martin, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Steven Send email to all event attendeesClosed   Amelia   Updated November 6, 2023 at 6:21am   2 Most recent comment from Marko Davidović:Hello Steven, Thank you for reaching out to us. Each customer will get event approved notification notification as soon as they book. But there is no option in Amelia that you can send them an additio ... Titus Fatal Error - 2 Weeks since my first Ticket...Closed   Amelia   Updated November 3, 2023 at 5:25pm   16 Most recent comment from Uroš Jovanović:Hello Titus,I will have this passed to our developers to have this checked and resolved for one of the updates in the future.Please let me know if you have any other questions. ronnie adams Timezone notificationsClosed   Amelia   Updated November 3, 2023 at 4:32pm   7 Most recent comment from Miloš Jovanović:Hi ronnie,Thank you for that suggestion. This is a good idea for a future option.We will perhaps add a Time Zone selection to the Customer Edit Modal itself, or as you have shown, in the "New Appoint ... Warwick Kay Block book out appointmentsClosed   Amelia   Updated November 3, 2023 at 1:44pm   2 Most recent comment from Stefan Petrov:Hello Warwick,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Currently, clients can only select one appointment (timeslot) per boo ... Joakim Lystad Setting up a 'conversion' in Google Analytics 4Closed   Amelia   Updated November 3, 2023 at 10:50am   2 Most recent comment from Stefan Petrov:Hello Joakim,Thanks for reaching out to us.We recently updated documentation regarding Google Analytics integration with Amelia, so you can check it out on this link. Our marketing team tested the in ... miguel Change or deactivate schedules. Only available 5PMClosed   Amelia   Updated November 3, 2023 at 9:47am   2 Most recent comment from Stefan Petrov:Hello Miguel,Thanks for reaching out to us.I suppose you mean the timeslots when you say "choice of time"? This depends on the configuration of service time and employee work hours. If the service dur ... Vikram Redirect URL after successful bookingClosed   Amelia   Updated November 3, 2023 at 9:43am   2 Most recent comment from Marko Davidović:Hello Vikram, Thank you for reaching out to us.In service-edit service-settings you have option Redirect URL After Booking: But how the customer will pay on custom payment methods this is between yo ... Cyen Gift certificatesClosed   Amelia   Updated November 3, 2023 at 8:06am   3 Most recent comment from Stefan Petrov:Hello Cyen,Thanks for reaching out to us.Apologies, we don't provide support via phone. You can reach out to us only through Ticksy and some other social media platforms.We go through tickets in ...