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Public Tickets

Thomas Wegerer Some Services only on some weekdaysClosed   Amelia   Updated July 16, 2023 at 8:12pm   2 Most recent comment from Uroš Jovanović:Hello Thomas,Thank you for reaching out to us.On the working hours tab for the employee, you can set which service applies to a specific service.Please let me know if this worked for you.Looking forwa ... Masa Manage Amelia booking as orders on WooCommerceClosed   Amelia   Updated July 16, 2023 at 7:42pm   2 Most recent comment from Uroš Jovanović:Hello Masa,Thank you for reaching out to us.We will explain how the logic between Amelia bookings and WooCommerce Products works: Once you enable WooCommerce as a payment method,  in Amelia settings/ ... Konrad Appointment calendar on the frontendClosed   Amelia   Updated July 16, 2023 at 6:45pm   6 Most recent comment from Uroš Jovanović:Hello Konrad,For that purpose, you can enable the "Check customer's name for existing email when booking" option on the Amelia/Settings/Roles/Customer page.Please let me know if that worked for y ... Nicholas Diack Custom Fields Not Generating AnythingClosed   Amelia   Updated July 15, 2023 at 6:52pm   2 Most recent comment from Uroš Jovanović:Hello Nicholas,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. C ... Yamil Insaurralde How to hide the "New Booking" button from EmployeesClosed   Amelia   Updated July 15, 2023 at 6:27pm   12 Most recent comment from Uroš Jovanović:Hello David,Glad to hear that this worked.Please let us know if you have any other questions. Joan shortcodes with parametersClosed   Amelia   Updated July 14, 2023 at 1:42pm   8 Most recent comment from Uroš Jovanović:Hello Joan,Thank you for the credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you p ... Roberto add the possibility that any day that there is no route, the user can schedule a new one by clicking on any day of the calendarClosed   Amelia   Updated July 14, 2023 at 12:32pm   8 Most recent comment from Marko Davidović:Hello Roberto,You are using employee 15 shortcode but employee 15 is not added to this serviceAlso we can not test this since we do not see booking form there anymoreBut we have made some adjustments ... Matt Scheduled notifications stopped working after update to 6.4Closed   Amelia   Updated July 14, 2023 at 11:06am   2 Most recent comment from Marko Davidović:Hello Matt, Thank you for reaching out to us.This is strange since we do not have any cron issues with 6.4 version. Thank you for lettings us know and we have tested this and everything is working fin ... Kieran Urgent - Amelia is not accepting PAYPAL Payments anymoreClosed   Amelia   Updated July 14, 2023 at 9:50am   6 Most recent comment from Marko Davidović:Hello Kieran,You need to set this for each page where Amelia is located or to turn this plugin off until this conflict is resolved. There is not other alternative at this time.We wish you all the best ... Andreas PaymentsClosed   Amelia   Updated July 14, 2023 at 9:44am   2 Most recent comment from Marko Davidović:Hello Andreas, Thank you for reaching out to us.Yes, of course. Once you set the credentials in settings-payments then you can enable different payment methods or several at the same time for each ser ... Nicholas Diack Creating a SubscriptionClosed   Amelia   Updated July 14, 2023 at 9:37am   2 Most recent comment from Marko Davidović:Hello Nicholas, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3413642/ For fut ... Jacob S Avoiding Double BookingClosed   Amelia   Updated July 14, 2023 at 9:08am   2 Most recent comment from Marko Davidović:Hello Jacob, Thank you for reaching out to us.Yes, this is possible to achieve with our resources option. You should be able to achieve this like that and you can read more about it on this link http ... Tedd Gibson Can't Activate DomainClosed   Amelia   Updated July 14, 2023 at 7:55am   9 Most recent comment from Marko Davidović:Hello Tedd,Please accept our apologies we had the best intentions in mind so that we can resolve this for you as soon as possible.And you are most welcome we are glad that we were able to help you.If ... Paul Cullen Adding Event PackagesClosed   Amelia   Updated July 14, 2023 at 7:42am   2 Most recent comment from Marko Davidović:Hello Paul, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. Packages are only available for service and this option is called packages of s ... Beata Kohlbek new versions updateClosed   Amelia   Updated July 14, 2023 at 7:33am   2 Most recent comment from Marko Davidović:Hello Beata, Thank you for reaching out to us.Amelia has automatic update option but these depends on your settings in WordPress and you need to set those settings and permissions somewhere in your s ...