"Amelia does not send the link access to customers" (#3512021) / TMS-Plugins

Public Ticket #3512021

Amelia does not send the link access to customers

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Amos started the conversation
October 31, 2023 at 3:40pm
Hello,

I'm trying to let customers re-schedule their appointment their-self without have them to create an account.

I created a page with the [ameliacustomerpanel] shortcode but it doesnt' send any link to the mail customers.

I tried with my mail with I have made an order but it didn't send any link.
What I have to do ?

Thanks
Attached files: Immagine 31-10-23 - 15.39.jpeg
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Stefan replied
November 1, 2023 at 11:15am
Hello Amos,

Thanks for reaching out to us.

This could be related to the configuration of the customer panel. We recommend checking out our documentation regarding the configuration of the customer panel. The placeholder in the notification template should contain the URL of the page where the customer panel is located (the URL that you've set in Customer Role)

I hope it helps. Please, let us know if it works.
Kind Regards,

Stefan Petrov
[email protected]

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