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Public Tickets

Simone Hervij Set location per serviceClosed   Amelia   Updated July 5, 2023 at 11:33am   5 Most recent comment from Marko Davidović:Hello Simone,1. Unfortunately, currently, this feature is not built-in in Amelia.But for the employees' emails, if you use Google or Outlook for emails there is a workaround. You can put the sam ... Gerhard Neinert FormsClosed   Amelia   Updated July 5, 2023 at 7:45am   2 Most recent comment from Marko Davidović:Hello Gerhard, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. What you want it can not be achieved in Amelia at this time. There is ni possibility t ... Daniel Re: Amelia Capabilities for a small businessClosed   Amelia   Updated July 5, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for reaching out to us.In essence, if they want to sell a bundle of classes (certain amount of hours for painting classes) they can do that but only with a pro license since t ... Mark Coupon box not displaying on packagesClosed   Amelia   Updated July 4, 2023 at 2:17pm   4 Most recent comment from Uroš Jovanović:Hello Mark, You can do so with the following shortcodes: [ameliastepbooking] and [ameliacatalogbooking]  Please let me know if you have any other questions. Robert Pothier Employee Panel getting extra tabsClosed   Amelia   Updated July 4, 2023 at 1:33pm   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Alexis Reservation plugin popup problemClosed   Amelia   Updated July 4, 2023 at 12:35pm   2 Most recent comment from Uroš Jovanović:Hello Alexis,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... carlos flores NotificationsClosed   Amelia   Updated July 4, 2023 at 11:17am   2 Most recent comment from Uroš Jovanović:Hello Carlos,Thank you for reaching out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do this is t ... Nigel Amelia Front-end Employee PanelClosed   Amelia   Updated July 4, 2023 at 11:07am   4 Most recent comment from Uroš Jovanović:Hello Nigel,Really sorry to feel that way. Please let me know if you have any other questions and will assist you with this.Looking forward to hearing from you. Roberto popup form only displays on second clickClosed   Amelia   Updated July 4, 2023 at 10:47am   10 Most recent comment from Uroš Jovanović:Hello Roberto,Thank you for that. We will respond to your ticket as soon as possible. Angelo Zargari New services aren't shown on the websiteClosed   Amelia   Updated July 4, 2023 at 10:43am   4 Most recent comment from Uroš Jovanović:Hello Angelo,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on t ... Mikhail Difference in timeClosed   Amelia   Updated July 4, 2023 at 10:25am   2 Most recent comment from Uroš Jovanović:Hello Mikhail,Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inheri ... Gauthier Webhooks don't workClosed   Amelia   Updated July 4, 2023 at 9:30am   4 Most recent comment from Uroš Jovanović:Hello Gauthier,Thank you for the credentials.I have sent you the latest fixed version of the Amelia plugin via email. Please install it, clear the cache and test it out afterward.Looking forward to yo ... Felipe Step Booking CustomizationClosed   Amelia   Updated July 4, 2023 at 9:19am   4 Most recent comment from Uroš Jovanović:Hello Sandi,Glad to be able to assist you.Please let me know if you have any other questions. Vicky - Lyn Keet Adding customer from employee panelClosed   Amelia   Updated July 4, 2023 at 9:06am   13 Most recent comment from Aleksandar Vuković:Hi again Vicky.When I log in as this employee, I see no issues adding an appointment through the Employee Panel:The reason why this employee is not able to create any appointments from the back-end is ... Vykintas Fixed time slots and bufferingClosed   Amelia   Updated July 4, 2023 at 9:05am   2 Most recent comment from Marko Davidović:Hello Vykintas, Thank you for reaching out to us.You do not need this setup. If your service last for 45 minutes and you want to show timeslot on every 45 minutes you just need to set up that your emp ...