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Public Tickets

Shauna Amelia upgradeClosed   Amelia   Updated August 18, 2023 at 1:25pm   2 Most recent comment from Uroš Jovanović:Hello Shauna,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and the ... Sandeepa Time zone in notificationsClosed   Amelia   Updated August 18, 2023 at 1:07pm   7 Most recent comment from Marko Davidović:Hello again Sandeepa,You are using the old version of Amelia 6.4We now have a new version of Amelia. When the plugin is not up to date it can have all sorts of issues you need to update to the latest ... arman option labelClosed   Amelia   Updated August 18, 2023 at 1:02pm   2 Most recent comment from Marko Davidović:Hello arman, Thank you for reaching out to us.As far as we can see in your screenshot this is extras option it doesn't affect how many people there can be in appointment. You can can turn this if ... HERVE DASILVA LocationsClosed   Amelia   Updated August 18, 2023 at 12:37pm   2 Most recent comment from Marko Davidović:Hello HERVE, Thank you for reaching out to us.First, you need to create both locations in location section the you need to add them to emplyoee work hours like thisBut as soon as an employee is booked ... Juergen Tolksdorf EventsClosed   Amelia   Updated August 18, 2023 at 11:06am   2 Most recent comment from Uroš Jovanović:Hello Juergen,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Juergen Tolksdorf Booking Form 2.0 languageClosed   Amelia   Updated August 18, 2023 at 10:55am   4 Most recent comment from Stefan Petrov:Hello Juergen,that's great to hear. If you have any other questions, please open a new ticket and we will gladly help you there. Martina Rick Google Calendar SyncClosed   Amelia   Updated August 18, 2023 at 8:59am   4 Most recent comment from Marko Davidović:Hello Martina,We are glad to hear that everything is working fine now, and if those appointments were made before you completed the integration they can not sync afterward. But when you book an appoin ... Seyed Kianoosh emamzadeh ServiceClosed   Amelia   Updated August 18, 2023 at 8:30am   2 Most recent comment from Stefan Petrov:Hello Seyed,thanks for reaching out to us.Unfortunately, there is no such option within Amelia built-in features. Certainly, you can suggest this as a feature on this link - Amelia FeaturesCurrently ... John Booking Past AppointmentsClosed   Amelia   Updated August 18, 2023 at 8:27am   6 Most recent comment from Uroš Jovanović:Hello John, Glad to hear that. Please let me know if you have any other questions. Mokhir LanguageClosed   Amelia   Updated August 18, 2023 at 8:12am   2 Most recent comment from Stefan Petrov:Hello Mokhir,sorry for the late reply.Unfortunately, this is not possible. You can make two pages on the same website with different forms, but if you translate the same form, it will show the transla ... Nora Kramer Employee Portal only showing military timeClosed   Amelia   Updated August 18, 2023 at 7:51am   4 Most recent comment from Marko Davidović:Hello Nora,We have just tested this in several environments and we can confirm that everything in Amelia is working you can check this in the screenshots that we are sending you Can you please purge ... Patrick Setting minimum quantity for events to oneClosed   Amelia   Updated August 18, 2023 at 7:09am   6 Most recent comment from Stefan Petrov:You are welcome, Patrick.Please, let me know if you need help with anything else. Sandeepa Custom FieldsClosed   Amelia   Updated August 18, 2023 at 6:09am   4 Most recent comment from Marko Davidović:Hello again Sandeepa,Unfortunately, no, this fields and its data are related to appointments only and this data must be filed in each time a customer book a new appointment. Should you have any furth ... Alishia Plugin not installingClosed   Amelia   Updated August 18, 2023 at 6:07am   2 Most recent comment from Marko Davidović:Hello Alishia, Thank you for reaching out to us.It looks like you are using some sort of plugin installer, we will send you instruction how you can install it manually.You can download Amelia from you ... CARLOS ATRISTAIN Urgent Support Ticket - Duplicate Bookings and Backend IssueClosed   Amelia   Updated August 18, 2023 at 5:24am   12 Most recent comment from Marko Davidović:Hello Carlos,We understand this should be implemented in the next update but when this update will be released we do not have eta at this time but hopefully, it will be soon.Should you have any furth ...