Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Aziz Ibrahimov UpdateClosed   Amelia   Updated September 30, 2022 at 9:51am   10 Most recent comment from Uroš Jovanović:Hello Aziz,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the ... Kamel Berlime Form Version 2.0 keep loadingClosed   Amelia   Updated September 30, 2022 at 8:17am   9 Most recent comment from Aleksandar Vuković:Hello Kamel.Sorry for the delay.The issue has been resolved on your site. There is a minor glitch in v5.3 that happens on some sites, so we just disabled "Load entities on page load" in Settings/Activ ... Frédéric Prud\'homme Planning - Search of a customer shows "no data"Closed   Amelia   Updated September 30, 2022 at 7:31am   12 Most recent comment from Aleksandar Vuković:Hi again FrédéricOf course, it could be related to anything that's causing lag. A slow computer can cause this since it takes time to process a request locally, before going out to the server. ... James Barnett Event timesClosed   Amelia   Updated September 30, 2022 at 7:16am   4 Most recent comment from Marko Davidović:Hello James,We understand that and we will forward this ticket to appropriate sector also I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Featur ... Gerrit van Maarleveld Recurring paymentsClosed   Amelia   Updated September 30, 2022 at 7:07am   2 Most recent comment from Marko Davidović:Hello Gerrit van Maarleveld, Thank you for reaching out to us.We currently don't have a subscription feature built-in, but it is planned to be included in our Pro and/or Developer licenses at som ... Paolo Email NotificationClosed   Amelia   Updated September 30, 2022 at 6:49am   7 Most recent comment from Marko Davidović:Hello Paolo,That is strange beacuse most people in the world use that port. Can they unblock it?You can use 465 SSL also but if that doesn't work they need to enable the 587 port.SMTP Host – ... Juan Amor Counters are not updatedClosed   Amelia   Updated September 30, 2022 at 6:16am   8 Most recent comment from Marko Davidović:Hello Juan, Thank you for purchasing our product, and for reaching out to us. You are using the old version of Amelia 5.2 We now have a new version of Amelia 5.3. When the plugin is not up to date it ... Emanuel WhatsApp Notifications From WhtaClosed   Amelia   Updated September 30, 2022 at 12:07pm   8 Most recent comment from Miloš Jovanović:Hi, EmanuelI got confirmation on this.We assume that this WhatsApp cloud API is connected with a business account on the meta platform,so you should hot have any issues.We are also using a WhatsApp Cl ... Tadeas Order of employeeClosed   Amelia   Updated September 30, 2022 at 1:25am   2 Most recent comment from Miloš Jovanović:Hi, TadeasSorry for the delay.I am not sure if i understood the questions correctly.1. If you mean, the order of the employee selection of a service dropdown,it will be in alphabetical order of the e ... Oliver Schönegge Reserve with Google integrationsClosed   Amelia   Updated September 29, 2022 at 3:33pm   6 Most recent comment from Uroš Jovanović:Hello Oliver,At the moment, there is no workaround in Amelia, but I hope that it will be implemented at some point in the future.Please let me know if you have any other questions. Ofek Sitbon WhatsApp Integration isn't workingClosed   Amelia   Updated September 29, 2022 at 12:52pm   4 Most recent comment from Marko Davidović:Hello Ofek, Something is not set up right, otherwise, the template will be there. Can you please send us a couple of screenshots of your settings so that we can take a closer look?Looking forward to ... Igino plugin update errorClosed   Amelia   Updated September 29, 2022 at 11:56am   2 Most recent comment from Marko Davidović:Hello Igino,  Thank you for contacting us. We are sending you the latest version of Amelia in the attachment and a short instruction on how to update Amelia to the latest version. Go to Amelia Settin ... Francesca Kendall Booking form 2.0 widerClosed   Amelia   Updated September 29, 2022 at 11:54am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://featu ... Paul Sallaway How to kill the annoying Customizer nag popup?Closed   Amelia   Updated September 29, 2022 at 10:24am   2 Most recent comment from Marko Davidović:Hello Paul, Thank you for reaching out to us.Currently, this is not possible to disable. But we have forwarded your suggestion to the right sector and hopefully, you will be able to do that in one of ... Jason Hoopes Booking Time SlotsClosed   Amelia   Updated September 29, 2022 at 8:53am   4 Most recent comment from Uroš Jovanović:Hello Jason,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ...