As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Lars notifications to gmail accounts do not workClosed   Amelia   Updated November 3, 2023 at 8:04am   2 Most recent comment from Marko Davidović:Hello Lars, Thank you for reaching out to us.We use gmail and we just did a test book and we received your notifications straight awayAlso on your screenshot we can see the notifications so we do not ... Elise Guerin gift card AmeliaClosed   Amelia   Updated November 2, 2023 at 3:46pm   4 Most recent comment from Uroš Jovanović:Hello Angel and Elise,My apologies for not being clear enough in my last response.This feature will be implemented in one of the future updates, but there is no ETA at the moment. I will have this pas ... Daniel Tyllack Packacke booking error - custom fields, notificationsClosed   Amelia   Updated November 2, 2023 at 2:46pm   11 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you very much for your patience.We have tested out the employee notifications and the custom fields seem to be rendered fine as part of the %package_appointment_details% placeholder ... Vikram Woo Commerce / Paypal Payment integrationClosed   Amelia   Updated November 2, 2023 at 12:43pm   2 Most recent comment from Stefan Petrov:Hello Vikram,Thanks for reaching out to us.There is no official integration with UPI payments and we only have core integration with WooCoomerce. While we can support the integration between Amelia an ... Jon Wilde Help with onboarding current clientsClosed   Amelia   Updated November 2, 2023 at 12:20pm   8 Most recent comment from Stefan Petrov:Hello Carlos,Thanks for the suggestion. I guess this could work, of course, if it's suitable for Jon's needs. As previously stated, you will need to "book" those appointments in advance for ... Martin Custom fieldsClosed   Amelia   Updated November 2, 2023 at 10:00am   9 Most recent comment from Stefan Petrov:Hello Martin,You'll have to execute this query on your DB: ALTER TABLE wp_amelia_custom_fields_options MODIFY COLUMN label TEXT; You'll also need to do this once you update the plugin when t ... Shantanu Baviskar One Amelia Employee is not searchable if User's Contact Role is set to Amelia ManagerClosed   Amelia   Updated November 2, 2023 at 9:17am   5 Most recent comment from Marko Davidović:Hello again Shantanu,We are glad to hear that everything is fine now and we will forward your suggestion to appropriate sector.Should you have any further inquiries, we kindly request that you open se ... Varun Upload a file for a customer after the appointment is completeClosed   Amelia   Updated November 2, 2023 at 8:15am   2 Most recent comment from Stefan Petrov:Hello Varun,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ... Michael LInking WooCommerce & AmeliaClosed   Amelia   Updated November 2, 2023 at 7:34am   4 Most recent comment from Marko Davidović:Hello again,No, this is not possible. On the backend you have option to connect Amelia service to a certain product in WooCommerce but you can not show link to which WooCommerce product is connected. ... Geovanni Granda Buffer timeClosed   Amelia   Updated November 2, 2023 at 7:33am   6 Most recent comment from Stefan Petrov:Hello Geovanni,No problem, you are welcome.If you have any other questions, feel free to open a new ticket and we will gladly help you there.Have a nice day! Sam Cooper Custom Fields Dropdown Translate "Select" stringClosed   Amelia   Updated November 2, 2023 at 12:17am   2 Most recent comment from Uroš Jovanović:Hello Sam,Thank you for reaching out to us and for sharing this solution with other Amelia users.Hope that this will help other users that need the same solution.Please let me know if you have any que ... Matthias Rülke Custom field separate emailClosed   Amelia   Updated November 2, 2023 at 12:14am   2 Most recent comment from Uroš Jovanović:Hello Matthias,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Tim Li Multiple Event DiscountClosed   Amelia   Updated November 1, 2023 at 11:43pm   2 Most recent comment from Uroš Jovanović:Hello Tim,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Rich Voelker Employee notification to multiple addressClosed   Amelia   Updated November 1, 2023 at 11:37pm   2 Most recent comment from Uroš Jovanović:Hello Rich,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Christoph Schwinghammer non-wordpress appClosed   Amelia   Updated November 1, 2023 at 8:55pm   15 Most recent comment from Miloš Jovanović:Hi Christoph,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. I also wonde ...