As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Etienn Create client from employee portalClosed   Amelia   Updated October 26, 2023 at 12:57pm   2 Most recent comment from Stefan Petrov:Hello Etienn,Thanks for reaching out to us.Unfortunately, currently, there is no possibility for employees to add a new customer through the customer panel. They can only add it by login in to the WP, ... Jonas Höglund Last minute pricesClosed   Amelia   Updated October 26, 2023 at 12:50pm   2 Most recent comment from Marko Davidović:Hello again Jonas,If you are asking about services and appointments then, unfortunately, currently, this feature is not built-in in Amelia and there is no workaround for that. For events we have somet ... Dharit Lathigara Not able to add custom fields, Also have timezone issue for slots.Closed   Amelia   Updated October 26, 2023 at 12:34pm   4 Most recent comment from Stefan Petrov:Hello Dharit,I believe there are two ways of solving this. On the link i can see that this plugin is for Zoom meetings. Is there are particular reason for using this plugin? Amelia itself has integrat ... Franziska Service buffer time in time slotClosed   Amelia   Updated October 26, 2023 at 11:45am   6 Most recent comment from Uroš Jovanović:Helo Franziska,We have noted this issue with that option and passed it to our developers to have this resolved.In the meantime, if you have any other questions, please let me know. Katja Pereira notificationsClosed   Amelia   Updated October 26, 2023 at 9:43am   6 Most recent comment from Uroš Jovanović:Hello Katja,Thank you for the update on this.In regards to your last question, unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on t ... Nikos Giovanis TranslateClosed   Amelia   Updated October 26, 2023 at 8:32am   2 Most recent comment from Marko Davidović:Hi Nikos, Thank you for your purchase. Words can be changed using POEDIT very easily. If you want to use POEDIT then this is an instruction: 1. Download the Amelia plugin from CodeCanyon and sav ... Theo Röschert Fatal Errror after Updete 5.xClosed   Amelia   Updated October 26, 2023 at 7:42am   11 Most recent comment from Marko Davidović:Hello Michaela, Thank you for reaching out to us.When you have some questions and issues please open your own ticket so that we do not disturb other users since Theo will get each of our replies. The ... varia bonora Google meetClosed   Amelia   Updated October 26, 2023 at 7:35am   2 Most recent comment from Stefan Petrov:Hello Varia,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to ... Lee Strayer CustomizationClosed   Amelia   Updated October 26, 2023 at 6:28am   5 Most recent comment from Marko Davidović:Hello Lee,You are most welcome, and we are glad that we were able to help you. As for Oxigen most of options implemented in Amelia were due to a high number of votes. So in light of this, we encourage ... Rosenyl AYUDA AMELIAClosed   Amelia   Updated October 26, 2023 at 6:14am   2 Most recent comment from Marko Davidović:Hello again,You can either create special days in employee modal or if you completed the Google or Outlook integration you can create some busy events in your calendar and those time slots will be blo ... César Amelia Event description field have a poor presentationClosed   Amelia   Updated October 25, 2023 at 3:29pm   4 Most recent comment from Uroš Jovanović:Hello César,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ... Raul Estrela Delete attached filesClosed   Amelia   Updated October 25, 2023 at 1:47pm   6 Most recent comment from Uroš Jovanović:Hello Raul,Glad to be able to assist you.Please let me know if you have any other questions. Fabian Multiple Booking / CapacityClosed   Amelia   Updated October 25, 2023 at 1:32pm   4 Most recent comment from Stefan Petrov:Hello Fabian,No problem, you are welcome.Currently, it's only possible to make integration with Google/Outlook Calendar, but the ICal is also on our planning list. You can upvote this feature on ... Amos calendar optionsClosed   Amelia   Updated October 25, 2023 at 1:17pm   2 Most recent comment from Uroš Jovanović:Hello Amos,Thank you for reaching out to us.1. Can you please elaborate on what you are referring to and I will assist you with this?2. You could do this with the special days in Amelia.Looking forw ... Chanel Updating AmeliaClosed   Amelia   Updated October 25, 2023 at 1:11pm   2 Most recent comment from Stefan Petrov:Hello Chanel,Thanks for reaching out to us. Automatic updates should work when the license is activated in the Activation settings. This also means that you should be able to see the notification in t ...