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Public Tickets

Tyrese Goldsby Booking redirect not workingClosed   Amelia   Updated July 17, 2023 at 7:04am   4 Most recent comment from Marko Davidović:And Santiago if you have some other issue or if this doesn't help please open your own ticket so that Tyrese doesn't get a notification each time there is a new response and so that we can ... Nicholas Diack How do I add a custom field that add people to my newsletter?Closed   Amelia   Updated July 17, 2023 at 6:51am   2 Most recent comment from Marko Davidović:Hello Nicholas, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We are not sure that this can be set up with webhooks but you can certainly try. This ... Warren Form IssuesClosed   Amelia   Updated July 17, 2023 at 6:28am   2 Most recent comment from Marko Davidović:Hello Warren, Thank you for reaching out to us.1. Can you please check in WordPress users if you have several roles added to this user? For example admin and employee. If this is the case then you sh ... Hélène Pricing + wordpress + installationClosed   Amelia   Updated July 17, 2023 at 5:44am   2 Most recent comment from Marko Davidović:Hello Helene, Thank you for reaching out to us. As we mentioned Amelia is a plugin for WordPress and it can not function in any other environment. But in WordPress you can download only lite version o ... Cindy Koegel Integration of Microsoft TeamsClosed   Amelia   Updated July 17, 2023 at 5:43am   4 Most recent comment from Marko Davidović:Hello Cindy, No, unfortunately not yet, at this time we are developing and implementing around 50 more option and features but this is not one of them. So this will not be implemented this year. Will ... r ​bug report Event ending time can't be earlier that the starting time when it's multiple days​Closed   Amelia   Updated July 17, 2023 at 5:40am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us. Yes, this is not possible at this time this is how it is designed. But I can understand the need for it so I'll kindly ask you to add it as a feature sug ... Kaysi Stanley EventsClosed   Amelia   Updated July 17, 2023 at 5:40am   2 Most recent comment from Marko Davidović:Hello Kaysi, Thank you for reaching out to us. 1. Unfortunately, currently, this feature is not built-in in Amelia. We will be implementing a cart future soon in Amelia. 2. You can crate custom field ... roberto SupportClosed   Amelia   Updated July 17, 2023 at 5:37am   3 Most recent comment from Marko Davidović:Hello roberto, Thank you for reaching out to us. We are sorry to hear that you feel this way we try to help as best and as fast as we can and we can see that our agent has responded to you ticket alre ... Shelana RIdley Unable to book appointmentClosed   Amelia   Updated July 17, 2023 at 5:37am   2 Most recent comment from Marko Davidović:Hello Shelana, Thank you for reaching out to us. We do not work on weekend so that is our response is a little slower and our refind no question asked policy in 15 days. As for your issue can you plea ... Jimmy Noordsij Plugin brings an errorClosed   Amelia   Updated July 17, 2023 at 5:32am   4 Most recent comment from Marko Davidović:Hello Jimmy, From this we can not deduce much. It doesn't says that it is error with Amelia or with something else but we can investigate this. Please provide me a temporary WP-admin (administrat ... Adrian Reich GMAIL as Mailer does not workClosed   Amelia   Updated July 17, 2023 at 5:31am   7 Most recent comment from Marko Davidović:Hello Adrian, We are not sure either it could glitch on the network some time-out issue on the server, etc. What matters is that everything is working fine. If you have any more questions please open ... Luke Balsam adding an adminClosed   Amelia   Updated July 16, 2023 at 8:13pm   2 Most recent comment from Uroš Jovanović:Hello Luke,Thank you for reaching out to us.Yes, you can just create an employee in Amelia and just leave the "WordPress User" option empty and it will work as you described.Please let me know if you ... Thomas Wegerer Some Services only on some weekdaysClosed   Amelia   Updated July 16, 2023 at 8:12pm   2 Most recent comment from Uroš Jovanović:Hello Thomas,Thank you for reaching out to us.On the working hours tab for the employee, you can set which service applies to a specific service.Please let me know if this worked for you.Looking forwa ... Masa Manage Amelia booking as orders on WooCommerceClosed   Amelia   Updated July 16, 2023 at 7:42pm   2 Most recent comment from Uroš Jovanović:Hello Masa,Thank you for reaching out to us.We will explain how the logic between Amelia bookings and WooCommerce Products works: Once you enable WooCommerce as a payment method,  in Amelia settings/ ... Konrad Appointment calendar on the frontendClosed   Amelia   Updated July 16, 2023 at 6:45pm   6 Most recent comment from Uroš Jovanović:Hello Konrad,For that purpose, you can enable the "Check customer's name for existing email when booking" option on the Amelia/Settings/Roles/Customer page.Please let me know if that worked for y ...