Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Artyom Employer`s pageClosed   Amelia   Updated September 27, 2022 at 1:28pm   4 Most recent comment from Marko Davidović:We wish you all the best.Hello Jan,Unfortunately, we are not familiar with those plugins. but you can create a separate page for each employee in WordPress and there you can paste the shortcode for Am ... Matthew Gerrish Add a bcc to customer notification e mailsClosed   Amelia   Updated September 27, 2022 at 1:07pm   2 Most recent comment from Uroš Jovanović:Hello Matthew,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Marc Steinlein Use local fontClosed   Amelia   Updated September 27, 2022 at 1:06pm   2 Most recent comment from Miloš Jovanović:Hi, MarcFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Faruk Uzun Booking Through API & Updating StatusClosed   Amelia   Updated September 27, 2022 at 1:05pm   5 Most recent comment from Uroš Jovanović:Hello Faruk,Thank you for the credentials.I logged into your website, but I can see that the Mail configuration was not set up.Can you please set it up and let us know if you still have the same issu ... Melanie Verbueken Next step button doesn't workClosed   Amelia   Updated September 27, 2022 at 12:24pm   2 Most recent comment from Miloš Jovanović:Hi, MelanieFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Mary Email configurataionClosed   Amelia   Updated September 27, 2022 at 12:14pm   6 Most recent comment from Uroš Jovanović:Hello Mary,Thank you for providing me with the credentials.The password that is required for the SMTP Yahoo connection is  your Yahoo Mail app password (it’s not the password you use to log in to ... Jon Adding Appointments to package on new StepByStep Booking FormClosed   Amelia   Updated September 27, 2022 at 12:00pm   10 Most recent comment from Miloš Jovanović:Hi, Marti Sorry for the waiting time.Thank you for opening a separate ticket for your situation.Of course, we will follow both tickets, and see if it is exactly the same issue,and if so - hopefully ... Carrie Locations on email notificationsClosed   Amelia   Updated September 27, 2022 at 11:57am   6 Most recent comment from Marko Davidović:Hello Laura,We figured out what the issue was. You didn't set up the locations through API you just created locations with the name. And then you used the locations address placeholder instead lo ... César Yucra Reserve several slots at the same time for the same employee.Closed   Amelia   Updated September 27, 2022 at 11:38am   2 Most recent comment from Uroš Jovanović:Hello César,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Denis Email Notification Placeholder Custom PricingClosed   Amelia   Updated September 27, 2022 at 10:08am   8 Most recent comment from Marko Davidović:Hello Denis,We tested this on several devices and failed to replicate the issueIt is not clear to us why you use custom price when we see that you only have one price at that event. You can set a regu ... Andreas Jantke Special day feature /weekend Coaching packagesClosed   Amelia   Updated September 27, 2022 at 9:48am   7 Most recent comment from Marko Davidović:Hello Andreas,Unfortunately, currently, this feature is not built-in in Amelia.You cannot create a conditional booking just like that. In my opinion, it would be best for you to create an event that w ... Emanuel TranslationClosed   Amelia   Updated September 27, 2022 at 9:08am   4 Most recent comment from Marko Davidović:Hello Emanuel,You are most welcome. Please do that and let us know how it goes.We wish you all the best. noam coustom adjusmentClosed   Amelia   Updated September 27, 2022 at 8:47am   2 Most recent comment from Marko Davidović:Hello Noam, Thank you for reaching out to us.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues wi ... Laurent Dani Recurring appointment placeholder in provider notificationClosed   Amelia   Updated September 27, 2022 at 7:57am   2 Most recent comment from Marko Davidović:Hello Laurent, Thank you for reaching out to us.That is how it works at the moment. I'll kindly ask you to add it as a suggestion on this https://features.wpamelia.com/ Features are pushed up on ... mike change text for stripe payment optionClosed   Amelia   Updated September 27, 2022 at 7:56am   4 Most recent comment from Marko Davidović:Hello Leilani,In that case, something is not set correctly. This is a proven solution that has been used several thousand times most recently yesterday and we know that it works. Please check and re ...