As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Fernando Paes Multiple Booking Same SlotClosed   Amelia   Updated November 7, 2023 at 10:04am   2 Most recent comment from Stefan Petrov:Hello Fernando,Thanks for reaching out to us.The timeslot availability depends on the combination of employee work hours and service duration. When creating an employee, you would need to assign him ... Thijs Wieringa Waiting listClosed   Amelia   Updated November 7, 2023 at 8:03am   5 Most recent comment from Marko Davidović:Hello Thijs,The button is there Your theme scrolls it downBut the button is there. This does not happen with my theme for example this is due to your theme not Amelia. You can see that in the video t ... Kiera Shepherd Not receiving notification emailsClosed   Amelia   Updated November 7, 2023 at 6:44am   2 Most recent comment from Marko Davidović:Hello Kiera, Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMT ... Craig Tucker Events and Zoom integrationClosed   Amelia   Updated November 7, 2023 at 6:43am   4 Most recent comment from Marko Davidović:Hello again Craig,Events do not work like services. So in this case the only scenario that comes to mind is that you create separate notifications for those 2 types of events and to set which one will ... LUIS BRILLAS PEREZ managing backend appointmentsClosed   Amelia   Updated November 6, 2023 at 3:41pm   9 Most recent comment from Uroš Jovanović:Hello Luis,Thank you for reaching back out to us and for your patienceAt the moment, there is no other option to reschedule a customer on the back-end a different way than the one I described.Please ... Steven Combine Customer Panel with My Account WoocommerceClosed   Amelia   Updated November 6, 2023 at 2:52pm   2 Most recent comment from Uroš Jovanović:Hello Steven,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, c ... Debbie van Cleef Zapier zap for specific service Amelia to ActiveCampaignClosed   Amelia   Updated November 6, 2023 at 2:49pm   7 Most recent comment from Uroš Jovanović:Hello Debbie,Glad to hear that the issue has been resolved.Please let us know fi you have any other questions. flow test Amelia Events List v2.0 (Last Step)Closed   Amelia   Updated November 6, 2023 at 1:53pm   2 Most recent comment from Stefan Petrov:Hello flow,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. The last step is essential as the summary step, and it serves as the "ga ... ANDRY CRUZ add Packages service yes. Exta no. you can help meClosed   Amelia   Updated November 6, 2023 at 11:20am   2 Most recent comment from Stefan Petrov:Hello Andry,Thanks for reaching out to us.When creating a package, you are adding the services that will be a part of the package, but, unfortunately, currently, there is no option to add the Extras i ... Irene Gurrieri Front-end Employees Panel - Create new profile customerClosed   Amelia   Updated November 6, 2023 at 11:19am   8 Most recent comment from Uroš Jovanović:Hello Mariusz,Thank you for reaching back out to us.This will be implemented in the near future, but it has not been implemented yet.Please let me know if you have any other questions. Steffi Calendar for Amelia Manager starts at wrong time due to Daylight Saving Time?Closed   Amelia   Updated November 6, 2023 at 10:44am   6 Most recent comment from Uroš Jovanović:Hello Steffi,Of course, I will do that.In the meantime, please let me know if you have any other questions. PixelKit Unwanted AdvertisingClosed   Amelia   Updated November 6, 2023 at 10:41am   5 Most recent comment from Uroš Jovanović:Hello,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Veronique Palomo Upgrade of version not effectiveClosed   Amelia   Updated November 6, 2023 at 10:37am   4 Most recent comment from Uroš Jovanović:Hello Veronique,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Alexandre Employee Selection LogicClosed   Amelia   Updated November 6, 2023 at 10:04am   13 Most recent comment from Marko Davidović:Hello Alexandre,We try to help as best as we can and to offer any possible workaround. But some things are not built in at this time and we simply can not offer any workaround to achieve what you nee ... Alessio Melillo custom fields when creating a booking from backofficeClosed   Amelia   Updated November 6, 2023 at 9:47am   2 Most recent comment from Stefan Petrov:Hello Alessio,Thanks for reaching out to us.That's correct, the custom fields will appear on the booking form, when a customer gets to a certain step. But the way of displaying the custom fields ...