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Public Tickets

Cathal McNamara re label payment option on-siteClosed   Amelia   Updated September 23, 2020 at 1:01pm   4 Most recent comment from Aleksandar Vuković:You're welcome, CathalIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Richard Crontab ameliaClosed   Amelia   Updated September 23, 2020 at 12:37pm   2 Most recent comment from [deleted]:Hello Richard, Depending on the server there are different configurations for the cron setup. You can contact your hosting provider about this or check one of the solutions for this link. One of t ... Aliya Galim refundClosed   Amelia   Updated September 23, 2020 at 10:13am   2 Most recent comment from [deleted]:Hello Aliya, We are sorry that you waited for the responses, but please note that we have a time limit of 3-5 days for ticket responses but we try to respond to each in 24 hours on working days. Our ... Yann MultilingualClosed   Amelia   Updated September 23, 2020 at 9:45am   9 Most recent comment from Matthias:Can you help me in this also? Markus Wrong text color on backgroundClosed   Amelia   Updated September 23, 2020 at 8:18am   6 Most recent comment from Miloš Jovanović:Hi Markus,Glad to hear that, if you have any more questions feel free to open a new ticket. Bérengère GODÉ Event cancellation notificationClosed   Amelia   Updated September 23, 2020 at 8:12am   2 Most recent comment from Aleksandar Vuković:Hello BérengèreAs it is described in our documentation:The "Event Canceled By Attendee" email message will be sent after the attendee cancels the event. At the moment, the notification will be sent ... Aliya Galim compatibility with ElementorClosed   Amelia   Updated September 23, 2020 at 7:23am   2 Most recent comment from Aleksandar Vuković:Hey, Aliya, thanks for letting us know the issue is resolved.We go through tickets in the order in which they arrive, so please forgive me for responding to that ticket without checking this one first ... Ruben diferente days on different locationsClosed   Amelia   Updated September 22, 2020 at 4:51pm   2 Most recent comment from [deleted]:Hello Ruben, Thank you for your purchase.  You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but wh ... Robert Culkin SMS notifications sending twiceClosed   Amelia   Updated September 22, 2020 at 11:42am   5 Most recent comment from [deleted]:Hello Robert,Thank you. We recently had this issue with another user with the duplicate SMS notifications, so one of our developers checked it out, and it will be fixed in the next update of Amelia, ... RUBENS PEREIRA google calendar connectionClosed   Amelia   Updated September 22, 2020 at 10:03am   8 Most recent comment from Miloš Jovanović:Hi Rubens,OK I can see this errorthat means the settings are not configured well.To change the URI, you'll need to go into your database, but please be careful when you update the table, because ... yann Problem with amelia plugin workClosed   Amelia   Updated September 22, 2020 at 9:42am   2 Most recent comment from Aleksandar Vuković:Hello YannThank you for your purchase.By the looks of the network response, your Employee is not assigned to any services:serviceList: [ ] You need to check your employee's profile and see if h ... Helmut Berger customer frontent more time first loginClosed   Amelia   Updated September 22, 2020 at 8:08am   5 Most recent comment from Aleksandar Vuković:Thanks for the suggestion, DanielI'll forward it to our development team, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list ... Ushir Shah Padding on mobile view too thinClosed   Amelia   Updated September 22, 2020 at 8:06am   4 Most recent comment from Aleksandar Vuković:I see Ushir, thanks for the video explanation. To do that, my advice would be to add a Media Query CSS, so something like this: @media only screen and (max-width: 600px) { .amelia-app-booking #am-s ... Phil Parker EventsClosed   Amelia   Updated September 22, 2020 at 7:26am   4 Most recent comment from Aleksandar Vuković:Sorry to hear that, PhilI'm not sure which email you're referring to, but if you need to submit a refund request, you would need to log into http://store.tms-plugins.com/ with the creden ... DREAMCRAFT Service Booking Timing is still visible after it crosses the regular timingsClosed   Amelia   Updated September 22, 2020 at 7:00am   2 Most recent comment from Aleksandar Vuković:Hello DREAMCRAFTThank you for your purchase.The availability of your time slots depends on the duration of a service.For example, if your service lasts 3 hours, but has buffer time of 5 minutes, the 9 ...