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Public Tickets

raymond Woocommerce not workingClosed   Amelia   Updated January 8, 2021 at 1:55pm   2 Most recent comment from Aleksandar Vuković:Hello raymondThank you for your purchase.This is WooCommerce's window, and is not related to Amelia in any way. Amelia sends the info from the appointment to WooCommerce, so once it gets to WooCo ... Ryan Gallant multiple session packagesClosed   Amelia   Updated January 8, 2021 at 1:49pm   2 Most recent comment from Aleksandar Vuković:Hello RyanThank you for your purchase.This can be achieved with our new Packages feature. Please take a look at the documentation, and you'll see how you can add your services, configure how lon ... Peter Change am-select-service-titleClosed   Amelia   Updated January 8, 2021 at 12:42pm   10 Most recent comment from [deleted]:Hello Peter, Unfortunately, at the moment that can't be changed, because of the labels in settings. We are aware that in some translations that can cause an issue and we will see if there is an ... Younes Amelia Events not showing on Google CalendarClosed   Amelia   Updated January 8, 2021 at 11:54am   4 Most recent comment from Aleksandar Vuković:You're welcome, YounesIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Admin Amelia LanguageClosed   Amelia   Updated January 8, 2021 at 11:19am   2 Most recent comment from [deleted]:Hi Admin, Thank you for your purchase. The language setting from WordPress is applied to Amelia, so the language you choose there will be the translation used in Amelia (if there is such translatio ... Jeff SORTINGClosed   Amelia   Updated January 8, 2021 at 11:06am   6 Most recent comment from Aleksandar Vuković:Hello JeffThe plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.So, you can simply look ... Jason Long Employee Panel duplicating zoom links in EventsClosed   Amelia   Updated January 8, 2021 at 10:59am   2 Most recent comment from Aleksandar Vuković:Hello JasonThanks for brining this to our attention. The plugin should not behave like that.You should have one event, and the Attendees button next to it. I forwarded the issue to our development tea ... Sebastian Hernandez Stock management for services and their extrasClosed   Amelia   Updated January 8, 2021 at 9:57am   3 Most recent comment from [deleted]:Hello Sebastian,  We don't have that planned for now, unfortunately. As extras are part of a service and the service is connected to one WooCommerce product in Amelia. But I will add it to our ... Cedric Dansereau WP Amelia Customer and Employee Panel - Autofill demo purposeClosed   Amelia   Updated January 8, 2021 at 9:22am   2 Most recent comment from [deleted]:Hi Cedric,  There isn't a possibility to auto-fill the customer /employee panel in Amelia with its features, so we can't help out with that, unfortunately.  If you have any other question ... Melvin Brea Data migrationClosed   Amelia   Updated January 8, 2021 at 9:20am   7 Most recent comment from [deleted]:Hi Melvin, Apologies for replying a bit later. You can connect customers in Amelia to WordPress users only in case they have the Amelia Customer user role in WordPress, so you need to have a WP User ... Alexandre Burnier ReservationsClosed   Amelia   Updated January 8, 2021 at 9:18am   2 Most recent comment from Aleksandar Vuković:Hello AlexThank you for your purchase.Something like this can only be done if, when your customers book a recurring appointment, they edit each recurring appointment, choosing a different date and tim ... simon brooker Front End Booking SystemClosed   Amelia   Updated January 7, 2021 at 8:45am   24 Most recent comment from Aleksandar Vuković:It shouldn't affect it Simon. You do have the full version in use, otherwise you wouldn't be able to activate the plugin.So, deleting the database where Lite is installed should not affect a ... Kleber Hide the phone's DDI field.Closed   Amelia   Updated January 6, 2021 at 9:42pm   4 Most recent comment from Aleksandar Vuković:Hello MikYou can set the default phone country code in Amelia's General settings: Ashley wp usernames are not loading under WordPress Userer wpClosed   Amelia   Updated January 6, 2021 at 6:07pm   2 Most recent comment from [deleted]:Hello Ashley, Thank you for your purchase. You can connect Amelia employees to WordPress users only if they have Amelia Employee role in your WP Users (roles). If you need your WP users to have dif ... Szabolcs Fekete Unique timeframe for a customerClosed   Amelia   Updated January 6, 2021 at 2:11pm   4 Most recent comment from [deleted]:HI Szabi,There isn't a possibility for dynamic duration in Amelia, unfortunately. If the employee is changing that I am not sure how that will work if someone books another appointment after the ...