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Public Tickets

Samuel add new employeeClosed   Amelia   Updated November 25, 2020 at 10:41am   4 Most recent comment from [deleted]:Hi Samuel,You need to remove the tags to get the CSS, I sent you HTML code, so this is why you have the errors there. So, the CSS should be:  .el-form-item.am-select-employee-option {display:none;} Roshan Sujeebun how to duplicate an existing appointmentClosed   Amelia   Updated November 25, 2020 at 9:40am   7 Most recent comment from Roshan Sujeebun:Hi DenThank you so much for this update.Thank you & kind regardsRoshan  Davide Not in officeClosed   Amelia   Updated November 24, 2020 at 11:32pm   2 Most recent comment from [deleted]:Hello Davide,Thanks for your message.You can only use a special day feature in Amelia to hid certain hours.In terms of communication this to your customers, I am afraid you would need to put a notice ... Callie Wordpress multisiteClosed   Amelia   Updated November 24, 2020 at 10:36pm   2 Most recent comment from [deleted]:Hello Callie,Thanks for your message.Yes, our plugin is compatible for using in a multisite environment. Each site will have separate settings and back-end pages for our plugin.You should have a separ ... Leanne Bird Email notificationsClosed   Amelia   Updated November 24, 2020 at 10:26pm   2 Most recent comment from [deleted]:Hello Leanne,Thanks for your message.Since the emails are often flagged as spam/junk. You can try with one of the other options, please check out the notification settings instructions here.  Brandon Stone Change Calendar ViewClosed   Amelia   Updated November 24, 2020 at 10:13pm   2 Most recent comment from [deleted]:Hello Brandon,Thanks for your message.The only available calendar views that we have can be found on our demo sites  https://wpamelia.com/demos/ There is no option to change the design of them at th ... JUN attendees custom fields LOSTClosed   Amelia   Updated November 24, 2020 at 4:59pm   13 Most recent comment from [deleted]:Thank you, JUN. The custom fields answers are saved in the database, they are just not showing up in the back-end, unfortunately. And this happens when all of the events are over so the custom fields ... Mohamed Amelia payment configuration ( for akomdelivery.com)Closed   Amelia   Updated November 24, 2020 at 2:17pm   4 Most recent comment from [deleted]:Hi Mohamed, The PayPal error messages is this one :  {"name":"AUTHENTICATION_FAILURE","message":"Authentication failed due to invalid authentication credentials or a missing Authorization header."," ... Wild Olive Company eventsClosed   Amelia   Updated November 24, 2020 at 1:37pm   2 Most recent comment from [deleted]:Hello Wild Olive Company, Thank you for your purchase. Could you please tell me have you configured the events per our instructions and added the [ameliaevents] shortcode to one of the pages on yo ... Gillian Brennan Amelia - customer appointmentsClosed   Amelia   Updated November 24, 2020 at 12:57pm   4 Most recent comment from [deleted]:You are welcome, Gillian.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Dylan Fleming Remove Employees sectionClosed   Amelia   Updated November 24, 2020 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello DylanIf you have multiple employees assigned to your services, the employee drop-down will be present.You can hide it with some custom CSS, though: div.am-select-service > form > div.el-form-ite ... theappointmentroom Amelia/ woo commerceClosed   Amelia   Updated November 24, 2020 at 12:00pm   2 Most recent comment from [deleted]:Hello there, Thank you for your purchase. Probably the change you made for this to happen but I wanted to disable the shop page as the products are appointments and not actual productscaused the is ... Jennifer Holm Payments will not go throughClosed   Amelia   Updated November 24, 2020 at 11:31am   2 Most recent comment from [deleted]:Hello Jennifer,  Please check the Client ID and Secret you provided for PayPal and the keys added for Stripe, if they are correct, and check if you provided the correct credentials for the enabl ... Giovanni Modifica CSSClosed   Amelia   Updated November 24, 2020 at 11:19am   2 Most recent comment from Aleksandar Vuković:Hello GiovanniCan you please provide me a link to the page, so I can inspect this, and see what custom CSS you can use to increase the font? Jonathan Waters ModificationsClosed   Amelia   Updated November 24, 2020 at 10:07am   4 Most recent comment from [deleted]:Hi Jonathan,  You mentioned using the Catalog view, so this was CSS for that view, for the Extra information part.  If you use the step by step booking view, or you want to hide the Duration info  ...