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Public Tickets

Maya Display a calendar of free slotsClosed   Amelia   Updated September 17, 2020 at 12:23pm   2 Most recent comment from Miloš Jovanović:HI Maya,Thank you for your purchase.As I understand you want to display the calendar but only with the free slots and dates?So the dates that are booked already are not displayed?If that is the case, ... masa77 checkout error after updating Amelia 2.7 to 2.9.1Closed   Amelia   Updated September 17, 2020 at 1:33pm   5 Most recent comment from Aleksandar Vuković:Great news, masa77Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. James Hayward Custom Duration times + Buffer timesClosed   Amelia   Updated September 17, 2020 at 11:51am   3 Most recent comment from Aleksandar Vuković:Thank you for your purchase, JamesThank you for sharing the screenshot with everyone. Also, you can read more about Amelia's General settings in our documentation. Venessa West Users not CreatedClosed   Amelia   Updated September 17, 2020 at 11:48am   2 Most recent comment from Miloš Jovanović:HI Venessa,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most eff ... jenny domingo Can we add a custom field that is tied to an employee?Closed   Amelia   Updated September 17, 2020 at 11:33am   2 Most recent comment from Aleksandar Vuković:Hello JennyThank you for your purchase.Once you setup the Zoom Settings you would need to connect your employees/events with zoom hosts. To connect employees, go to the Employees page, open Employee a ... Jiří Dofek CostumersClosed   Amelia   Updated September 17, 2020 at 10:52am   2 Most recent comment from Miloš Jovanović:HI Jiří,Thank you for your purchase.As I understand you want for your employees to see all the customers that are saved in the plugin?Correct me if I did not understand you correctly. Barry Greenberg Can we stop mutiple appointments from grouping?Closed   Amelia   Updated September 17, 2020 at 10:47am   13 Most recent comment from Aleksandar Vuković:Hi again BarryAs far as I know, they shouldn't be grouped like that, so it will be forwarded to our development team.I cannot say when it will be resolved, that's correct.Matthew, When you ... Adrianne Meldrum Font SizeClosed   Amelia   Updated September 17, 2020 at 10:21am   2 Most recent comment from Miloš Jovanović:HI [email protected],Thank you for your purchase. At the moment, there are no settings to choose the font size in Amelia. You can use the CSS rule on the page between style tags where ... Marc Invoice emailClosed   Amelia   Updated September 17, 2020 at 6:42am   4 Most recent comment from Aleksandar Vuković:Hi again MarcAre you referring to recurring appointments or events? To be able to book 5 time slots you need to use one of these two.The invoice is customizable as I said in the previous ticket, bu ... Thorben Events backend does not loadClosed   Amelia   Updated September 16, 2020 at 8:40pm   7 Most recent comment from Aleksandar Vuković:Hi again ThorbenThis should not happen again if you don't delete the tables from your database. While those tables remain intact, you should have no more issues like this. Ben Custom NotificationsClosed   Amelia   Updated September 16, 2020 at 3:01pm   2 Most recent comment from Aleksandar Vuković:Hi again BenI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It is something our development team will work on in the futur ... Denis updates ????Closed   Amelia   Updated September 16, 2020 at 2:59pm   8 Most recent comment from Aleksandar Vuković:Hello DenisSorry, but we don't provide live support. Everything is handled through tickets.Since you cannot deactivate the license, there could be something wrong in the database, and that's ... Francis Di Feo schedulingClosed   Amelia   Updated September 16, 2020 at 2:56pm   2 Most recent comment from Aleksandar Vuković:Hello FrancisIf you created your employees before you configured Global Working Hours, those employees picked up the Company’s working hours which come as default with the plugin (09:00 – 17:00). ... Pascal Brennecke Google 0Auth - application typeClosed   Amelia   Updated September 16, 2020 at 2:17pm   2 Most recent comment from Aleksandar Vuković:Hello PascalGoogle may have changed the terminology again, but I suppose you're referring to this part of our documentation:The first step in the OAuth consent screen is to select the User Type. ... Raghav Goyal 1. Employee Password bug 2. Start zoom meeting bug 3. Upi integration 4. How do i add external users zoom account for employeesClosed   Amelia   Updated September 16, 2020 at 2:14pm   6 Most recent comment from Aleksandar Vuković:Hello RaghavMarija is out of office, so I'll take over this ticket.When using Stripe or PayPal through Amelia, the most important thing to mention is that Amelia only connects your existing accou ...