My clients are running into some confusion about when the times in the app are displayed.
I've included a note on the page stating "Times are displayed in your current timezone".
Which should hopefully make things a bit more clear. However, I was wondering if there was a way to also display the users current Timezone (i.e +4GMT). In order to make things 'painfully' clear.
You can go to Amelia > Settings > General Settings, and activate the option Show booking slots in client time zone. In this way clients will see the appointments in their own time zone.
If you have this enabled, I would only suggest adding a note which you already did. You can also add a Custom Field Text on the final step of the booking that will again advise this.
Unfortunately, we don't have more suggestions for this: client's time will be the one that they selected in WordPress settings, so it's good if they can check that as well, if you have enabled those options and they have an incorrect time zone selected in WP.
My clients are running into some confusion about when the times in the app are displayed.
I've included a note on the page stating "Times are displayed in your current timezone".
Which should hopefully make things a bit more clear. However, I was wondering if there was a way to also display the users current Timezone (i.e +4GMT). In order to make things 'painfully' clear.
Hi Thomas,
thank you for reaching out to us.
You can go to Amelia > Settings > General Settings, and activate the option Show booking slots in client time zone. In this way clients will see the appointments in their own time zone.
If you have this enabled, I would only suggest adding a note which you already did. You can also add a Custom Field Text on the final step of the booking that will again advise this.
Unfortunately, we don't have more suggestions for this: client's time will be the one that they selected in WordPress settings, so it's good if they can check that as well, if you have enabled those options and they have an incorrect time zone selected in WP.