We have synced a Google calendar to our employee. when booking a service with them, the calendar still shows time slots when their Google calendar is set to ‘busy’.
This means people try and book before getting an error message.
Why aren’t the time slots removed? They are removed fine for events in the Amelia calendar.
We used to use Calendly and it works as expected with that system, the time slots are removed successfully.
You can do that easily you just need to check for 3 things
1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it will be removed the busy slots in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
Hi,
We have synced a Google calendar to our employee.
when booking a service with them, the calendar still shows time slots when their Google calendar is set to ‘busy’.
This means people try and book before getting an error message.
Why aren’t the time slots removed? They are removed fine for events in the Amelia calendar.
We used to use Calendly and it works as expected with that system, the time slots are removed successfully.
Thanks,
Fred
Hello Fred,
Thank you for reaching out to us.
You can do that easily you just need to check for 3 things
1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it will be removed the busy slots in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
You can read more in our documentation about Configuring Google Calendar in the Amelia WordPress Booking Plugin.
2. In order for these slots to be removed the events in Google Calendar must be set as Busy.
3. In settings/inetgrations you gave option called maximum number of events returned to 2500 please make sure that is set like this
And make sure to purge the cache.
This should help.
Kind Regards,
Marko Davidovic
[email protected]
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