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Public Tickets

seh lymas installation support for mobileClosed   Amelia   Updated July 24, 2023 at 5:13am   5 Most recent comment from Marko Davidović:Hello seh lymas, You are most welcome and we are glad to hear that everything is fine now. If you have any more questions please open a new separate ticket for each question and we will gladly help y ... Francesca Kendall Email NotificationClosed   Amelia   Updated July 24, 2023 at 5:13am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us. You can turn off the employee notifications if you wish and then you can add an additional address in notification settings like this In this way th ... gasolinasuper Copy & Conditional formatingClosed   wpDataTables   Updated July 23, 2023 at 11:32pm   2 Most recent comment from Miloš Jovanović:Hello. We have recently launched the new Update, which includes several bug fixes, Including a fix for duplicating tables. Please update your wpDataTables to Version 5.7.1, purge cache, and let us kn ... Henry fabrice Error tablesClosed   wpDataTables   Updated July 21, 2023 at 4:57pm   2 Most recent comment from Miloš Jovanović:Hi Fabrice,did you try to generate this same Query in your Database directly,via a Database Management Tool ( Such as PHPMyAdmin and similar),and does this Query return the data you need in your data ... [email protected] Services avalabilityClosed   Amelia   Updated July 21, 2023 at 11:54am   2 Most recent comment from Stefan Petrov:Hello [email protected], Thanks for reaching out to us. This can be done in two ways. The first option is to set special days for each employee. This feature allows you to set one or multi ... Tyana Activating the licenseClosed   Amelia   Updated July 21, 2023 at 11:34am   8 Most recent comment from Aleksandar Vuković:Sure, Tyana.You need to access the table wp_options. In there, search for "amelia_settings" in the "option_name" column.That will return one row, which you need to edit. You're editing the "opti ... Eduardo Fonseca SMS Event Next Day ReminderClosed   Amelia   Updated July 21, 2023 at 11:30am   4 Most recent comment from Marko Davidović:Hello Eduardo, Uros is on vacation so I'll step in for him and we thank you for your kind words. I'll make sure that he sees your compliments.Also, may I ask you for a small favor if you don ... Sandra MACHEFER Custom fields (URL)Closed   Amelia   Updated July 21, 2023 at 11:18am   6 Most recent comment from Marko Davidović:Hello Sandra, Uros is on vacation so I'll step in for him to thank you for the suggestion and hopefully, this suggestion will have plenty of votes.If you have any more questions please open a new ... Maciej Radar charts formatingClosed   wpDataTables   Updated July 21, 2023 at 10:38am   2 Most recent comment from Miloš Jovanović:Hi Maciej.Every chart engine has its own layout and its settings. We use free libraries for chart engines, and they are limited as to what we can change from within the plugin's UI. You can c ... Gerhard Neinert Customizing Event List Booking Form 2.0Closed   Amelia   Updated July 21, 2023 at 10:34am   4 Most recent comment from Marko Davidović:Hello Gerhard,Uris is on vacation so I will step in for him.This is because you have added German as an additional language in Amelia but since your page is on German alreadyAmelia sees it as a secon ... Adiestralo En el paner de Amelia no me aparece los EmpleadosClosed Pre-purchase questions for Amelia   Updated July 21, 2023 at 9:56am   4 Most recent comment from Stefan Petrov:Hello Train him,Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to ... Mario Suárez Galvín Help to create a serviceClosed   Amelia   Updated July 21, 2023 at 9:49am   8 Most recent comment from Marko Davidović:Hello again Mario,Thank you for the compliments we try to help as fast and as best as we can.We wish you all the best. Have a nice day.  Mario Suárez Galvín Problem with a deleted eventClosed   Amelia   Updated July 21, 2023 at 9:48am   10 Most recent comment from Marko Davidović:Hello Mario,You are most welcome but this time we did nothing everything was fine, maybe this was just a caching issue. What matters now is that everything is fine.If you have any more questions pleas ... Toni Function/CompatibilityClosed Pre-purchase questions for Amelia   Updated July 21, 2023 at 9:25am   4 Most recent comment from Stefan Petrov:Hello Toni, I'm glad that I was able to help. I just want to point out that booking forms, events, and appointments are different features. You can make multiple events, appointments and etc. Bas ... Lucas Mialani Stop Off-line events from sending google meet linkClosed   Amelia   Updated July 21, 2023 at 8:56am   4 Most recent comment from Aleksandar Vuković:Hi again Lucas.These are triggered by the "Send Event Invitation Email" option in Settings/Integrations/Google Calendar section. If you disable them, the email invitations won't be sent to your ...