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Public Tickets

Marco Show service first then packagesClosed   Amelia   Updated July 26, 2023 at 11:14am   2 Most recent comment from Marko Davidović:Hello Marco, Thank you for reaching out to us.Unfortunately, no this is how Amelia is designed but your customers can change services or packages hereOr you can try to show 2 separate forms just for s ... Enes changing the workin timesClosed   Amelia   Updated July 26, 2023 at 10:24am   2 Most recent comment from Stefan Petrov:Hello Enes,thanks for reaching out to us.Please, check the General settings - Default Time Slot Step. According to your screenshot, it seems like it is set to 8 hours. This is affecting the Employee W ... Michal payment formClosed Pre-purchase questions for Amelia   Updated July 26, 2023 at 9:38am   6 Most recent comment from Stefan Petrov:Hello again Michal,Yes, there is a payment option "on site" which is set by default. When i said the payment option cant be turned off, I meant as a last step in the booking form.You have two payment ... Astrid Kuenne Some views show everyday calendar when they are weekly eventsClosed   Amelia   Updated July 26, 2023 at 9:00am   2 Most recent comment from Marko Davidović:Hello again Astrid, Thank you for reaching out to us.My apologies but we do not quite get what are you asking us.You have sent us screenshots of services and packages and form events.We will try to he ... Rudy More information about the FeaturesClosed Pre-purchase questions for Amelia   Updated July 26, 2023 at 8:45am   4 Most recent comment from Stefan Petrov:Hello Rudy,thanks for reaching out to us.The price that you would pay for the upgrade would be a pro-rated charge, meaning you won't be paying for the price difference between licenses, since we ... Léa Di Lorenzo appointment cancellationClosed   Amelia   Updated July 26, 2023 at 8:22am   2 Most recent comment from Marko Davidović:Hello Léa, Thank you for reaching out to us.The refunds are not done automatically you need to click on that appointeth and then click on a refund button and then they will receive the amount that th ... Simmeon Refund RequestClosed   Amelia   Updated July 26, 2023 at 8:11am   3 Most recent comment from Aleksandar Vuković:Hello Simmeon.Thank you for reaching out to us.After you submit a refund request, you will not receive any confirmation emails, but you will see that the "Request Refund" button is grayed out: That m ... Anne-Sophie Team membersClosed Pre-purchase questions for Amelia   Updated July 26, 2023 at 8:07am   8 Most recent comment from Marko Davidović:Hello again TicTac,As we mentioned before please open your own ticket and we will gladly help you there we do not want to disturb other users since they get each reply ours and yours.Thank you for und ... Egor Amelia AppointmentsClosed   Amelia   Updated July 26, 2023 at 7:23am   5 Most recent comment from Marko Davidović:Hello again Egor,I can see that this is a duplicate ticket, and we already covered this topic in another ticket:https://tmsplugins.ticksy.com/ticket/3421762/For future reference, please don't op ... Tom Schuller Auto-Redirect after Booking with New FormClosed   Amelia   Updated July 26, 2023 at 6:39am   5 Most recent comment from Stefan Petrov:You are welcome, Tom.If you have any other questions, I would like to help. Marc Garcia Affiliate RequestClosed Pre-purchase questions for Amelia   Updated July 26, 2023 at 7:59am   3 Most recent comment from Marko Davidović:Hello Marc,We just got the feedback from our colleagues and they have told us that if you need you can write our colleague from the marketing sector on this mail  [email protected]. Also, ... Chris Formatting ColumnsClosed   wpDataTables   Updated July 25, 2023 at 4:13pm   4 Most recent comment from Miloš Jovanović:Hi Chris,no problem, we will close this one as well.I spotted a new ticket, we will go through it as soon as possible,and going to follow up on it.Please don't hesitate to open new tickets if a ... Chris Date Formatting is incorrectClosed   wpDataTables   Updated July 25, 2023 at 2:02pm   3 Most recent comment from Miloš Jovanović:Hi Chris,I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with. Have a great day! ... Spyridon Kapravelos Calender view + print versionClosed   Amelia   Updated July 25, 2023 at 1:49pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Spyridon.Please feel free to reach out to us if you have any further questions or concerns! William Customers not able to connect wordpress usersClosed   Amelia   Updated July 25, 2023 at 1:49pm   3 Most recent comment from Aleksandar Vuković:Hello William.Thank you for reaching out to us.A Customer in Amelia can only be linked with existing WordPress users that have the "Amelia Customer" user role. So, if you want an existing user to be l ...