As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Muhammet Erdogan Cencel refund requestClosed   Amelia   Updated October 30, 2023 at 9:58pm   2 Most recent comment from Uroš Jovanović:Hello Muhammet,Thank you for reaching out to us.We will ignore the refund request, no worries.Please let me know if you have any other questions or issue. Petr redirect to external siteClosed   Amelia   Updated October 30, 2023 at 9:50pm   2 Most recent comment from Uroš Jovanović:Hello Petr,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Frankie Change Booking Status From Employee PanelClosed   Amelia   Updated October 30, 2023 at 4:20pm   15 Most recent comment from Uroš Jovanović:Hello Frankie,I tested it out with the same-day booking and I am able to change the status of that appointment.Please let me know if it works from your end now.Looking forward to your reply. Colleen McKenna get refundClosed Pre-purchase questions for wpDataTables   Updated October 30, 2023 at 3:40pm   2 Most recent comment from Miloš Jovanović:Hi Colleen,First i would like to apologise for all the waiting time on the reply to your original ticket.We responded to it now, and we will be much quicker going forward.I hope you might reconsider ... Kevin Weir Images & URL linksClosed   Master-Detail Tables for wpDataTables   Updated October 30, 2023 at 2:42pm   9 Most recent comment from Miloš Jovanović:Hi Kevin,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-Thank ... Frank J Milillo HyperlinksClosed   wpDataTables   Updated October 30, 2023 at 2:07pm   2 Most recent comment from Miloš Jovanović:Hello, To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-If you ha ... Jeremy Hanke QuestionClosed   Amelia   Updated October 30, 2023 at 1:48pm   2 Most recent comment from Uroš Jovanović:Hello Jeremy,Thank you for reaching out to us.We will try to explain and help you as best we can. In Amelia, in MetaData only a description of the transaction are sent. Stripe has its own "Customers" ... Petr Lastminute reservationsClosed Pre-purchase questions for Amelia   Updated October 30, 2023 at 1:43pm   2 Most recent comment from Uroš Jovanović:Hello Petr,Thank you for expressing interest in the Amelia plugin.Yes, at the moment, the "period available for booking in advance" option works only in days, and not hours.Please let me know if you ... Jonas Oya Import coupon list (CSV)Closed   Amelia   Updated October 30, 2023 at 1:42pm   2 Most recent comment from Stefan Petrov:Hello Jonas,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can only export the list of coupons from the Finance tab. Please fe ... Sander Setting up event notifications for event tagClosed   Amelia   Updated October 30, 2023 at 1:40pm   2 Most recent comment from Uroš Jovanović:Hello Sander,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Varun Remove logout in customer panelClosed   Amelia   Updated October 30, 2023 at 12:45pm   2 Most recent comment from Stefan Petrov:Hello Varun,Thanks for reaching out to us.When you say "logout" i suppose you mean to remove the logout function from the customer panel?There is no option to hide this by default, but you can use th ... RAMON PEREZ Advance Table FeaturesClosed Pre-purchase questions for wpDataTables   Updated October 30, 2023 at 12:22pm   2 Most recent comment from Miloš Jovanović:Hi Ramon,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Abigail Welborn Filtering rows based on dataClosed   wpDataTables   Updated October 30, 2023 at 11:42am   2 Most recent comment from Miloš Jovanović:Hi Abigail, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Michael Recurring BookingClosed   Amelia   Updated October 30, 2023 at 9:45am   2 Most recent comment from Stefan Petrov:Hello Michael,Thanks for reaching out to us.Unfortunately, currently, setting up recurring appointments is available for daily, weekly, and monthly recurrence.Please feel free to search through our f ... Ramiro Add custom fields to the event creation form.Closed   Amelia   Updated October 30, 2023 at 9:41am   2 Most recent comment from Stefan Petrov:Hello Ramiro,Thanks for reaching out to us.Unfortunately, currently, there is no option to add the custom field with the option to insert the label. All the custom fields need to have the label alread ...