As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Steven Combine Customer Panel with My Account WoocommerceClosed   Amelia   Updated November 6, 2023 at 2:52pm   2 Most recent comment from Uroš Jovanović:Hello Steven,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, c ... Debbie van Cleef Zapier zap for specific service Amelia to ActiveCampaignClosed   Amelia   Updated November 6, 2023 at 2:49pm   7 Most recent comment from Uroš Jovanović:Hello Debbie,Glad to hear that the issue has been resolved.Please let us know fi you have any other questions. flow test Amelia Events List v2.0 (Last Step)Closed   Amelia   Updated November 6, 2023 at 1:53pm   2 Most recent comment from Stefan Petrov:Hello flow,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. The last step is essential as the summary step, and it serves as the "ga ... ANDRY CRUZ add Packages service yes. Exta no. you can help meClosed   Amelia   Updated November 6, 2023 at 11:20am   2 Most recent comment from Stefan Petrov:Hello Andry,Thanks for reaching out to us.When creating a package, you are adding the services that will be a part of the package, but, unfortunately, currently, there is no option to add the Extras i ... Irene Gurrieri Front-end Employees Panel - Create new profile customerClosed   Amelia   Updated November 6, 2023 at 11:19am   8 Most recent comment from Uroš Jovanović:Hello Mariusz,Thank you for reaching back out to us.This will be implemented in the near future, but it has not been implemented yet.Please let me know if you have any other questions. Steffi Calendar for Amelia Manager starts at wrong time due to Daylight Saving Time?Closed   Amelia   Updated November 6, 2023 at 10:44am   6 Most recent comment from Uroš Jovanović:Hello Steffi,Of course, I will do that.In the meantime, please let me know if you have any other questions. PixelKit Unwanted AdvertisingClosed   Amelia   Updated November 6, 2023 at 10:41am   5 Most recent comment from Uroš Jovanović:Hello,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Veronique Palomo Upgrade of version not effectiveClosed   Amelia   Updated November 6, 2023 at 10:37am   4 Most recent comment from Uroš Jovanović:Hello Veronique,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Alexandre Employee Selection LogicClosed   Amelia   Updated November 6, 2023 at 10:04am   13 Most recent comment from Marko Davidović:Hello Alexandre,We try to help as best as we can and to offer any possible workaround. But some things are not built in at this time and we simply can not offer any workaround to achieve what you nee ... Alessio Melillo custom fields when creating a booking from backofficeClosed   Amelia   Updated November 6, 2023 at 9:47am   2 Most recent comment from Stefan Petrov:Hello Alessio,Thanks for reaching out to us.That's correct, the custom fields will appear on the booking form, when a customer gets to a certain step. But the way of displaying the custom fields ... Lainey plugin helpClosed   Amelia   Updated November 6, 2023 at 9:24am   4 Most recent comment from Stefan Petrov:Hello Lainey,Thanks for the feedback. Great to hear that is working now.Should you require any additional assistance or if you have general questions, feel free to open a new ticket and we will gladly ... Praveen Suthar appointments going in pending but that status is saved as approved for by default appointment statusClosed   Amelia   Updated November 6, 2023 at 9:22am   2 Most recent comment from Stefan Petrov:Hello Praveen,Thanks for reaching out to us. Each service/event has its own settings, so you can treat them separately. That means that each service can be configured separately and you can set the s ... Jizza Reminder mailsClosed   Amelia   Updated November 6, 2023 at 8:26am   2 Most recent comment from Marko Davidović:Hello Jizza, Thank you for reaching out to us.For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set o ... Han Appointment with multiple employeesClosed Pre-purchase questions for Amelia   Updated November 6, 2023 at 8:19am   4 Most recent comment from Marko Davidović:Hello Han,We understand, but Amelia is not designed in that way so this is not possible I'm afraid in any other way than the workaround that we have sent you. Best regards.  Ana Martinez Crear el front- end del generte de sucursalClosed   Amelia   Updated November 6, 2023 at 8:17am   2 Most recent comment from Marko Davidović:Hello Ana, Thank you for reaching out to us.1. Unfortunately, currently, this feature is not built-in in Amelia. This is not possible Im afraid. Managers can manage Amelia only form the backend not ...