As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Marcel ActivationClosed   Amelia   Updated October 29, 2023 at 4:33pm   2 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and th ... Brian Steck Zoom IntegrationClosed   Amelia   Updated October 29, 2023 at 2:44pm   3 Most recent comment from Uroš Jovanović:Hello Brian,Glad to hear that the issue has been resolved.I will have this ticket closed now. Roberto Sort table rows by dragging and droppingClosed   wpDataTables   Updated October 27, 2023 at 4:25pm   2 Most recent comment from Miloš Jovanović:Hi Roberto, Reordering of the rows is only possible with our Simple Table type. The Simple Table type has some unique features such as being able to easily reorder rows, you can also drag and drop t ... Sam Cooper Google Calendar Error ForbiddenClosed   Amelia   Updated October 27, 2023 at 4:24pm   4 Most recent comment from Uroš Jovanović:Hello Sam,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of ... Jereme Downs Sharing SQL connection?Closed   wpDataTables   Updated October 31, 2023 at 4:54pm   5 Most recent comment from Miloš Jovanović:Hi Jereme, Apologies for all the waiting time again. We have confirmation after a lot of testing. I am truly sorry to disappoint you, but we don't have any built-in solution to achieve this.You ... Ali Saroba Loading data daily automaticallyClosed Pre-purchase questions for wpDataTables   Updated October 27, 2023 at 2:39pm   3 Most recent comment from Miloš Jovanović:Hello Ali,Thanks for showing interest in wpDataTables.If you simply need to update your data daily, you can easily achieve this with our Plugin.First we will advise on two ways how you can use Google ... Tabbish Employee Public Facing Profile.Closed   Amelia   Updated October 27, 2023 at 11:52am   2 Most recent comment from Stefan Petrov:Hello Tabbish,Thanks for reaching out to us.Our apologies, but we are not sure if there are any issues or if you are just asking if there is a possibility of a configuration like this?Certainly, what ... Namika Email validationClosed   Amelia   Updated October 27, 2023 at 11:05am   19 Most recent comment from Stefan Petrov:Hello Namika,Try this one -  window.ameliaActions = {customValidation: function (success = null, error = null, data) {    console.log('customValidation HOOK')    console.log('----- ... Taylor Barratt Feature ClarificationClosed Pre-purchase questions for Amelia   Updated October 27, 2023 at 11:03am   2 Most recent comment from Stefan Petrov:Hello Taylor,Thanks for reaching out to us.Please, find the answers below1) Do you have a demo of the Event Calendar view (with the more advanced filtering options?)? Lite version doesn't seem to ... Pierre Ricci mailClosed   Amelia   Updated October 27, 2023 at 9:36am   8 Most recent comment from Uroš Jovanović:Hello Pierre,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Gabriele Calendario secondo dipendenteClosed   Amelia   Updated October 27, 2023 at 9:26am   5 Most recent comment from Uroš Jovanović:Hello Gabriele,For that purpose, find another Gmail account and connect it to the other employee.Please let me know if that works for you. Gurpreet Singh unable to edit gravity formsClosed   Gravity Forms integration for wpDataTables   Updated October 26, 2023 at 8:23pm   7 Most recent comment from Miloš Jovanović:Hi Andrew,You are right - We still did not add the Patch Notes about the latest Gravity Add-on integration, and our developers already released it with the fix.We are going to rectify that and going ... Dylan Wagner Chart Values Show as Zero instead of BlankClosed   wpDataTables   Updated October 26, 2023 at 8:20pm   2 Most recent comment from Miloš Jovanović:Hi Dylan,I am not sure if this is what you wish to achieve, but there is a custom workaround you can do if you wish to simply 'skip zero' or skip 'NULL' values so that the Chart d ... Colleen McKenna Combine fields from sql queryClosed   wpDataTables   Updated October 26, 2023 at 3:39pm   2 Most recent comment from Miloš Jovanović:Hi Colleen,In our upcoming Updates, our Developers are almost finished working on a new Feature which can allow you to combine values from multiple fields from a single row and combine them together ... Sarah Paypal PaymentClosed   Amelia   Updated October 26, 2023 at 2:01pm   4 Most recent comment from Uroš Jovanović:Hello Sarah,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ ...