As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Kevin Pullut Employee AvailibilityClosed Pre-purchase questions for Amelia   Updated November 21, 2023 at 5:18pm   4 Most recent comment from Uroš Jovanović:Hello Kevin,Thank you for clearing that up and for your patience.At the moment, there is no option to have one employee be available for multiple appointments at hte same time.If they are booked for o ... marques ​Désactivez l'Option "Choisir un Employé"Closed   Amelia   Updated November 21, 2023 at 5:16pm   2 Most recent comment from Uroš Jovanović:Hello Marques, Thank you for reaching out to us.You can hide the Employee field on the Amelia/Customize page. marques How to Disable “Choose an Employee”Closed   Amelia   Updated November 21, 2023 at 4:14pm   2 Most recent comment from Uroš Jovanović:Hello Marques,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3526568 For future reference, please don't ope ... Chris Gill User RolesClosed   wpDataTables   Updated November 21, 2023 at 3:07pm   2 Most recent comment from Miloš Jovanović:Hello, To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-To allow ... Jessica Phone number and mailadress is not mandatory anymoreClosed   Amelia   Updated November 21, 2023 at 3:05pm   8 Most recent comment from Stefan Petrov:You are welcome, Jessica.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! Kyle Critical ErrorClosed   Amelia   Updated November 21, 2023 at 1:44pm   6 Most recent comment from Stefan Petrov:Hello Kyle,Awesome! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Alan Mobile app does not show saturdays and sundaysClosed   Amelia   Updated November 21, 2023 at 1:29pm   4 Most recent comment from Uroš Jovanović:Hello Alan,Thank you for the update on this.As this is an element that was added through Elementor, you will need to increase width through Elementor and it will show up for mobile phones as well.Plea ... Iuri Carriço When I try to use Amelia, it doesn't pass thro the stage "please wait"Closed   Amelia   Updated November 21, 2023 at 1:28pm   35 Most recent comment from Uroš Jovanović:Hello Luri,Thank you for the update on this.Since 30 May 2022, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your user ... Ella Martin Amelia - Outlook Busy Slot bookingClosed   Amelia   Updated November 21, 2023 at 1:20pm   6 Most recent comment from Uroš Jovanović:Hello Ella,Thank you for clearing that up.At the moment, we do not have an ETA on when this will be changed but I hope that it will be in the near future.Please let me know if you have any other ques ... Jordy Canceled Booking still taking a spotClosed   Amelia   Updated November 21, 2023 at 1:20pm   6 Most recent comment from Uroš Jovanović:Hello Jordy,Thank you for reaching back out to us.At the moment, there is no workaround to set this up with our plugin.Please feel free to search through our feature suggestion page, to see if someo ... fei I want to show a random lineClosed   wpDataTables   Updated November 21, 2023 at 1:16pm   2 Most recent comment from Miloš Jovanović:Hi fei,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-I am so ... fei CheckBox filter reset bugsClosed   wpDataTables   Updated November 21, 2023 at 1:11pm   7 Most recent comment from Miloš Jovanović:Hi fei,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-I tried ... Jonas Höglund Exporting Amelia to new siteClosed   Amelia   Updated November 21, 2023 at 12:46pm   4 Most recent comment from Marko Davidović:Hello again Jonas,Our developers plan to implement this option in the future there is no eta at this so we can not make any promises in that regards at this time. This is the best option that we ca of ... Jonah Faigel Buffer timeClosed   Amelia   Updated November 21, 2023 at 11:06am   6 Most recent comment from Uroš Jovanović:Hello Jonah,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on th ... Sebastian How to implement Employee badgesClosed   Amelia   Updated November 21, 2023 at 11:00am   2 Most recent comment from Stefan Petrov:If you have any other questions, please open a new ticket and we will gladly help you there.Hello Sebastian,Thanks for reaching out to us.This option can be found in the Employee settings, when you sc ...