Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
The modal form of CheckBoxfilter does not allow the entire reset button to reset properly.
It works fine a few times, but if you operate it for a while, it will be affected by past input.
A similar problem occurs with Sandoz boxes.
You can check the VeryLargeTable Product by making it a ModalFilter and adding an overall reset button.
https://gyazo.com/c71b5535fd4d17316bfcf094e4591cdd
I checked again, but it seems to be a CheckBoxfilter problem, not a ModalFilter problem.
Hi fei,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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I am sorry, but i did not fully understand all the details/steps how to reproduce the issue, and how the issue manifests.
I realise that you are reproducing this on our Sandbox Table named 'Very Large Table' from this Page https://sandbox.wpdatatables.com/large-table-demo/
But i am not sure which steps to take and what should we focus on to isolate this issue?
You said that we should pick some values in the Checkbox, and then the "Reset" Button does not do what is expected, but i can't seem to isolate what it is exactly.
Can you please elaborate a bit more what you mean by, when resetting the CheckBox for a while, it gets affected by past input?
Do you mean perhaps the values in the Table are not being returned as expected, or something becomes wrong with the available values in the CheckBox?
The best will be if you can add a Video of your Screen to show us what you mean in more details.
If the Video gets too large for the ticket, you can upload it to weTransfer and send me a download link.
If it shows any sensitive data, mark the reply as PRIVATE for safety.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Attached files: 2023-11-17 07-55-08.mp4
Hi fei,
To begin, I want to extend my heartfelt apologies for the delayed reply,
which is due to an unexpectedly high volume of inquiries.
We truly value your patience during this period.
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I tried a lot of times, and to pick various filter values in that CheckBox, but i am not able to reproduce what you have shown in your video.
I realise the issue happened when you recorded it - but we are not able to reproduce it on any of our Tables, or Test Sites.
You can download my Video to see the last couple of minutes where we tried to reproduce the same steps as on your Video, and can not reproduce it.
Can you please try to clear cache and cookies from your current Browser, then try to reproduce this issue again on our Sandbox Table, let me know if you can repeat the issue?
If you can - could you please record it again, and if you can confirm which device you used -
and which browser/ browser version, as well as the Operating System.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables