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Public Tickets

Alisha Document uploadClosed   Amelia   Updated August 9, 2023 at 9:00am   2 Most recent comment from Stefan Petrov:Hello Alisha,thanks for reaching out to us.Yes, you can use the custom field option. You have a couple of options for a custom field, but you want to use the "attachment".When you select in which serv ... kevin hanshaw Services photos not showing in catalog viewClosed   Amelia   Updated August 9, 2023 at 8:20am   2 Most recent comment from Marko Davidović:Hello kevin, Thank you for reaching out to us.When they choose a service they should see the option view all photos like thisOnce the click on that they can review all pictures that you have in a gale ... Dietmar Koch Save view period of eventsClosed   Amelia   Updated August 9, 2023 at 7:15am   2 Most recent comment from Stefan Petrov:Hello Dietmar,thanks for reaching out to us.Unfortunately, Amelia doesn't have the option to predefine the preview in the Event section. You need to select the period in order to show the events ... Eugen Client Login URLClosed   Amelia   Updated August 9, 2023 at 6:10am   5 Most recent comment from Marko Davidović:Hello Eugen,It is possible for customer to have the same credentials for Amelia panel and WordPress. We have option called Automatically create Amelia Customer user  – If this option is enabled e ... Philippe Weickmann SMSClosed   Amelia   Updated August 9, 2023 at 5:29am   2 Most recent comment from Marko Davidović:Hello Philippe, Thank you for reaching out to us.Regarding the Queued status: The SMS often has a status queued but is actually sent.  The status of the SMS is not refreshed automatically.  We can l ... jorge luis vasquez rueda no deja garudar las tablasClosed   wpDataTables   Updated August 8, 2023 at 6:43pm   7 Most recent comment from Miloš Jovanović:Hi  Jorge,if i understood, you isolated and fixed this issue?If that is the case,I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to crea ... Paul Vandoorne language customisationClosed Pre-purchase questions for Amelia   Updated August 8, 2023 at 3:19pm   4 Most recent comment from Uroš Jovanović:Hello Paul,Glad to be able to assist you.Please let me know if you have any other questions. Sandrine Abibo refusal to activate licenceClosed   Amelia   Updated August 8, 2023 at 1:30pm   2 Most recent comment from Aleksandar Vuković:Hey Sandrine.Thank you for reaching out to us.This indicates that you still have the Lite version installed. The Lite version needs to be deactivated/deleted, and the full version installed to be abl ... Wolf Ferrari form not showing on mobileClosed   Amelia   Updated August 8, 2023 at 12:52pm   8 Most recent comment from Uroš Jovanović:Hello,Yes, it could be due to the time that it takes for the update to take effect.Glad to hear that the issue has been resolved.Please let me know if you have any other questions. CARLOS ATRISTAIN Package CustomizationClosed   Amelia   Updated August 8, 2023 at 11:50am   4 Most recent comment from Stefan Petrov:Hello Carlos,please try this CSS code -  p {    display:none!important;}#amelia-container > div > div > div.am-fs__pas.am-fs__main-content > div.am-fs__pas-filter > div:nth-child(1) > div > div > d ... Louise Amelia does not show on pageClosed   Amelia   Updated August 8, 2023 at 11:12am   2 Most recent comment from Stefan Petrov:Hello Louise,thanks for reaching out to us. I'm sorry that you are having issues with the Booking Form.There is a known conflict with the SiteGround plugin.  Try with unchecking "Defer Render-bl ... HEATHER MALTBY troubleshoot paymentClosed   Amelia   Updated August 8, 2023 at 11:06am   3 Most recent comment from Stefan Petrov:Hello Heather,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: #3430110 For future reference, please don't open multiple tickets with the same topi ... Rob Cioffi Using Amelia as an external events directoryClosed   Amelia   Updated August 8, 2023 at 10:38am   2 Most recent comment from Stefan Petrov:Hello Rob,thanks for reaching out to us. There is no option right out of the box, but there is a workaround.For example, you can set the event date to 15/08 and then set the option for booking to ope ... paul Purchase of lesson or coaching in batchClosed Pre-purchase questions for Amelia   Updated August 8, 2023 at 10:12am   4 Most recent comment from Uroš Jovanović:Hello Paul,Glad to be able to assist you.Please let me know if you have any other questions. Muhammad Khan SettingsClosed   Amelia   Updated August 8, 2023 at 9:56am   2 Most recent comment from Stefan Petrov:Hello Muhammad,thanks for reaching out to us.Services can be managed under the Services tab in the Amelia sidebar. Here you can define Service duration, pricing, minimum and maximum capacity and etc.P ...