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Public Tickets

Alexandrea Pettyjohn Ugrade to pro can not see packages optionClosed   Amelia   Updated August 7, 2023 at 12:11pm   6 Most recent comment from Aleksandar Vuković:Hello again Alexandrea.I don't see any emails from your website:Can you create an admin user, use my email address and define a password? After you save the user, you can send me the password an ... Henrry Time management based on user's countryClosed Pre-purchase questions for Amelia   Updated August 7, 2023 at 12:07pm   2 Most recent comment from Marko Davidović:Hello Henrry, Thank you for your interest in our product. Amelia works in this way. You set the timezone in your WordPress settings and what you set there Amelia takes as default since Amelia doesn&# ... Sandeepa Emails not sentClosed   Amelia   Updated August 7, 2023 at 11:43am   7 Most recent comment from Uroš Jovanović:Hello Sandeepa,All configuration is fine, thus you do not need to change anything from your end.Please keep an eye on it and let me know if you need further assistance. Gabriel How Do I Customize Categories?Closed Pre-purchase questions for Amelia   Updated August 7, 2023 at 11:32am   4 Most recent comment from Uroš Jovanović:Hello Gabriel,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versio ... Ronald Kusch Presentation problemsClosed   wpDataTables   Updated August 7, 2023 at 10:55am   2 Most recent comment from Miloš Jovanović:Hi Ronald, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Christian Graf booking and woocommerceClosed   Amelia   Updated August 7, 2023 at 10:38am   4 Most recent comment from Uroš Jovanović:Hello Christian,Understood, I will have this one closed.Please let me know if you have any other questions. CARLOS ATRISTAIN Inquiry about Replicating Website for New Pilates Studio BranchClosed   Amelia   Updated August 7, 2023 at 10:14am   5 Most recent comment from Marko Davidović:Hello CARLOS,We just got the feedback from our colleagues and they have told us that we do not advice you to delete this from a database. You can but this can cause all sorts of issues and if somethin ... James Vasquez Upgrade from Basic to PROClosed   Amelia   Updated August 7, 2023 at 9:40am   2 Most recent comment from Stefan Petrov:Hello James,thanks for reaching out to us.Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button: A new modal opens up where you can choose available upgrade ... Sam Custom durationClosed   Amelia   Updated August 7, 2023 at 9:23am   2 Most recent comment from Uroš Jovanović:Hello Sam,Thank you for reaching out to us.The duration depends on the Default Time Slot step which is configured in General Settings of Amelia.  The duration you want to set needs to be dividabl ... Ing. Lenka Křivánková Integration of Google CalendarClosed   Amelia   Updated August 7, 2023 at 8:52am   2 Most recent comment from Stefan Petrov:Hello Lenka,sorry for the late reply and thanks for reaching out to us.Google Calendar Sync is a pretty good feature that is requested by many and we did our best to integrate it with Amelia.If you sc ... Pablo Lopez Leon events available only for certain services bookedClosed   Amelia   Updated August 7, 2023 at 8:36am   2 Most recent comment from Uroš Jovanović:Hello Pablo,Thank you for reaching out to us.We currently don't have a subscription feature built-in, but it is planned to be included in our Pro and/or Developer licenses at some point in the fu ... Amandine Turrel affichage du prixClosed   Amelia   Updated August 7, 2023 at 8:29am   2 Most recent comment from Uroš Jovanović:Hello Amandine,Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to ... Tara Email NotificationsClosed   Amelia   Updated August 7, 2023 at 7:21am   2 Most recent comment from Stefan Petrov:Hello Tara,sorry for the late reply.Just a couple of questions for easier troubleshootingWas it working before? Was it only with that particular case or you were able to see notifications from other ... Marko Kuzman Several issuesClosed   Amelia   Updated August 7, 2023 at 6:52am   4 Most recent comment from Marko Davidović:Hello Marko, You are most welcome, and we are glad that we were able to help you. When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues ... emanuele poli sms costs italyClosed Pre-purchase questions for Amelia   Updated August 7, 2023 at 5:30am   4 Most recent comment from Marko Davidović:Hello emanuele,When you click on manage domain you will see the button below where you can read how you can add a new domain. You can install full license on your site and just click on activate in a ...