As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Fopa Armel How can I display the first available datesClosed   Amelia   Updated November 21, 2023 at 10:48am   4 Most recent comment from Stefan Petrov:Hello Fopa,Regarding the first topic, sorry to disappoint, but, currently, that is not possible. When it comes to the search shortcode, here is what you can use [ameliasearch] if you want to show th ... Sruthi Ravindran PaymentsClosed   Amelia   Updated November 21, 2023 at 10:13am   2 Most recent comment from Stefan Petrov:Hello Sruthi,Thanks for reaching out to us.Currently, we only have integration with PayPal, Stripe, WooCoomerce, Mollie and RazorPay. We've seen the some users are using the WooCoomerce to integ ... Peter Not using employeesClosed   Amelia   Updated November 21, 2023 at 9:43am   2 Most recent comment from Marko Davidović:Hello Peter, Thank you for reaching out to us.We are not quite sure what you want to set up but there is a workaround on how you can connect all employees to one mail address.As for the employees' ... Jonas Höglund ZOOM URL for event needs PasscodeClosed   Amelia   Updated November 21, 2023 at 8:56am   10 Most recent comment from Stefan Petrov:Hello Jonas,That's understandable, I've tried to provide as much information as I can, but of course, we will work on improving the documentation regarding this.Freel free to reach out to us ... Marina After upgrading to a pro license, how do I get the API key?Closed   Amelia   Updated November 21, 2023 at 8:45am   8 Most recent comment from Stefan Petrov:Hello Kamel,Apologies, but our policy is to have one issue or question per ticket, please open a new ticket, and we will help you there. In that way, issues and questions that are related to differen ... MAHMUT Developer licence REST APIClosed Pre-purchase questions for Amelia   Updated November 21, 2023 at 8:01am   4 Most recent comment from Marko Davidović:Hello MAHMUT,We can not check that since you contacted us in pre purchase category. Can we kindly ask you that from now on you reach out to us in Amelia category.Let us try this. You can download Ame ... Keri-Lee Larmand Service DurationClosed   Amelia   Updated November 21, 2023 at 7:53am   4 Most recent comment from Marko Davidović:Hello Jamie,We can see that you managed to find a solution but just to make sure you need to set your default time slot step to 5 minutes so that you can choose duration as you wishIn any case we are ... Maja Opara Event list shortcode with locationClosed   Amelia   Updated November 21, 2023 at 7:45am   4 Most recent comment from Stefan Petrov:You are welcome, Maja.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! Sanaà Naser Products are not workingClosed   Amelia   Updated November 21, 2023 at 7:05am   4 Most recent comment from Marko Davidović:Hello Sanaa,It can look like that until you get the hang of it, there are many option because we have tens of thousands of users and many of them have different requirements so that is way we have imp ... Norman Gabalin Client not registering on backend bookingClosed   Amelia   Updated November 21, 2023 at 6:12am   4 Most recent comment from Marko Davidović:Hello Norman,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... niko I can't update and publish amelia page.Closed   Amelia   Updated November 21, 2023 at 6:09am   4 Most recent comment from Marko Davidović:Hello niko, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Jonas Höglund Events pricing and maximum number of slotsClosed   Amelia   Updated November 20, 2023 at 9:51pm   7 Most recent comment from Jonas Höglund:Debi, what I would do is to create an appointment with several spots, maybe throw in some assets. I haven't tried it, but that was my idea. What I did instead was just sell woo products, integrat ... Patrik Varga Notifications for EventsClosed   Amelia   Updated November 20, 2023 at 5:35pm   6 Most recent comment from Uroš Jovanović:Hello Patrick,I completely understand your position and I appreciate your honesty and feedback.As our developers are working on plenty of different feature implementation and bug fixes at all times, ... Shaun Adams Employee Selection list orderClosed   Amelia   Updated November 20, 2023 at 5:09pm   4 Most recent comment from Uroš Jovanović:Hello Shaun,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Alan upgrade to pro 5 domainsClosed   Amelia   Updated November 20, 2023 at 4:43pm   5 Most recent comment from Uroš Jovanović:Hello ALan,Thank you for the update on this.We can continue our conversation on the following ticket: https://tmsplugins.ticksy.com/ticket/3523977/