As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Michael Kramer Member DuesClosed   Amelia   Updated November 23, 2023 at 7:56am   4 Most recent comment from Stefan Petrov:Hello Michael,You are welcome.If you have any other questions, please open a new ticket and we will gladly help you there.I will close this ticket.Have a nice day! Daniel Ochoa How to show "Info block" in PDFClosed   wpDataTables   Updated November 22, 2023 at 5:14pm   2 Most recent comment from Miloš Jovanović:Hi Daniel,Regarding the export question : The table tools functionalities are based on a 3rd party HTML5 library and they are not customizable. Unfortunately, the library allows very little “fi ... Detlef Mueller-Boeling Error MessageClosed   wpDataTables   Updated November 22, 2023 at 4:11pm   2 Most recent comment from Miloš Jovanović:Hi Detlef,This error message means that you somehow either have one or more Columns in your source Excel without a Header Name on it;Or you might have used some formatting that can not be rendered b ... Miran Urbas Export/Import tables and chartsClosed   wpDataTables   Updated November 22, 2023 at 3:56pm   2 Most recent comment from Miloš Jovanović:Hi Miran, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Marco Schnyder Every time edit a notification, increases spaceClosed   Amelia   Updated November 23, 2023 at 1:11pm   5 Most recent comment from Stefan Petrov:Hello Marco,Unfortunately, this is a known issue with the Quill editor (the library currently in use), as documented here: https://github.com/quilljs/quill/issues/2905. We are unable to replace the l ... Thierry Cadiot Nombre de colonne sur WPData tablesClosed   wpDataTables   Updated November 22, 2023 at 1:54pm   2 Most recent comment from Miloš Jovanović:Hi Thierry,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Morten Sterregaard-Feltsen Table padding not showing on homepageClosed   wpDataTables   Updated November 22, 2023 at 1:44pm   7 Most recent comment from Miloš Jovanović:Hi Morten,Just following up, once again I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience durin ... Wolfgang Freudenberger Memoryleak Amelia // Germanized for WoocommerceClosed   Amelia   Updated November 22, 2023 at 1:28pm   5 Most recent comment from Uroš Jovanović:Hello Heinz,Thank you for reaching out to us.I will have this checked with out developers to see what the status is.I appreciate your patience. Norman Gabalin Add multiple services on backend bookingClosed   Amelia   Updated November 22, 2023 at 1:13pm   12 Most recent comment from Marko Davidović:Hello Norman,You are most welcome, and we are if that we were able to help you.  We wish you all the best. Have a nice day.  melvin Amelia stopped workingClosed   Amelia   Updated November 22, 2023 at 12:57pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3527366/ For future refer ... Yannis Fouzi Enhancing User Selection Control and Integration with Google Sheets in Your WordPress PluginClosed Pre-purchase questions for Amelia   Updated November 22, 2023 at 12:37pm   2 Most recent comment from Marko Davidović:Hello Yannis, Thank you for your interest in our product.1. Yes, and no, there is no option to forbid users to book another events but we have option to prevent them to book the same event again2. we ... Zoltan Ordog Events List 2.0 dates errorClosed   Amelia   Updated November 22, 2023 at 11:58am   3 Most recent comment from Stefan Petrov:Hello Zoltan,Thanks for reaching out to us.Yes, this comes from the Date format in the WP timezone settings. Great to hear that it's working properly now.If you have any other questions, please o ... marques Selection of days in a row for customers ?Closed   Amelia   Updated November 22, 2023 at 11:13am   10 Most recent comment from Stefan Petrov:Hello marques,No problem, you are welcome.Please feel free to search through our feature suggestion page,  to see if someone may have already suggested this feature. If you can't see it, feel ... Zoltan Ordog New Events Booking list multiple daysClosed   Amelia   Updated November 22, 2023 at 10:24am   5 Most recent comment from Marko Davidović:Hello Zoltan,Unfortunately, no, old booking form has less option and they wont be update or maintained anymore and in time we will stop using them can say if this will be in a year or 2 , etc. But an ... Nifari Amelia - Multiple reservation per hourClosed Pre-purchase questions for Amelia   Updated November 22, 2023 at 9:58am   8 Most recent comment from Uroš Jovanović:Hello Nifari,Glad to be able to assist you.I will have this ticket closed.Please let me know if you have any other questions.