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Public Tickets

Sofia Cron scheduleClosed   Amelia   Updated August 16, 2023 at 7:19am   6 Most recent comment from Marko Davidović:Hello Sofia,We are glad to hear that everything is fine now and this is a good suggestion and I will forward it to the appropriate sector. Thank you for your suggestion and for letting us know.Should ... Hélène Multi-lingual Emails not supported?Closed   Amelia   Updated August 16, 2023 at 7:16am   2 Most recent comment from Marko Davidović:Hello Hélène, Thank you for reaching out to us.Unfortunately, we can not cover every dialect for example Spanish Chile in this case users must choose only Spanish this goes for backend and WordPres ... Bernard Youngblood matching time slots to working hours?Closed   Amelia   Updated August 16, 2023 at 7:06am   6 Most recent comment from Marko Davidović:Hello Bernard,We are glad to hear that and that everything is fine. We are also sending you our article about the time zone that can be of use to you in the future Time Zones with AmeliaShould you ha ... Eran Shefi Event customize tab not showing images after choosing them in the galleryClosed   Amelia   Updated August 22, 2023 at 8:24am   4 Most recent comment from Stefan Petrov:Hello Eran,just got feedback. Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see wha ... Olaf Gradin Event Booking Form 2.0Closed   Amelia   Updated August 16, 2023 at 6:47am   2 Most recent comment from Marko Davidović:Hello Olaf, Thank you for reaching out to us.Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. And if you have enabled show time slots in customer tim ... Eugen Clickable Text - Custom FieldsClosed   Amelia   Updated August 16, 2023 at 6:40am   4 Most recent comment from Stefan Petrov:Hello Eugen,you are welcome. Please, let me know if you have any other questions. Daniel Bisett Form not showing unless user logged inClosed   Amelia   Updated August 16, 2023 at 6:23am   4 Most recent comment from Marko Davidović:Hello Daniel,We do not have a membership feature so anyone who visists your site should be able to see the Amelia booking form. The settings of your hosting provider are preventing the booking form to ... Eugen Loging in as a staffClosed   Amelia   Updated August 16, 2023 at 5:50am   4 Most recent comment from Marko Davidović:Hello again Eugen,Unfortunately, we can not find this ticket if this is the same issue then my colleagues will work on that issue on that ticket but if the issue is separate please check if that mail ... Kevin Hall Microsoft 365 Calendar does not sync properlyClosed   Amelia   Updated August 15, 2023 at 5:42pm   10 Most recent comment from Uroš Jovanović:Hello Kevin,Thank you for pointing this out to us. I would like to apologize to you as this was a website design mistake. At the moment, we do not have a 24/7 support as we do not have capacity for i ... Alex Parent-Child relationshipClosed   wpDataTables   Updated August 15, 2023 at 4:25pm   4 Most recent comment from Miloš Jovanović:Hi Alex,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Shannon Recurring EventsClosed Pre-purchase questions for Amelia   Updated August 15, 2023 at 2:02pm   4 Most recent comment from Stefan Petrov:Hello Shannon, it is not possible to set random dates for one same "recurring event".For the Event itself, you can set it up to happen over the course of multiple days, and set any random dates for th ... emiliana martinez lost pastwordClosed   Amelia   Updated August 15, 2023 at 1:49pm   4 Most recent comment from Uroš Jovanović:Hello Emiliana,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Ilias Grigoriadis Mobile App IntegrationClosed   Amelia   Updated August 15, 2023 at 1:36pm   2 Most recent comment from Stefan Petrov:Hello Ilias, thanks for reaching out to us. Amelia is a WordPress plugin and as such can only be used within the WordPress environment. Previously, we had inquiries regarding the app builders like App ... rhonda time of appointments do not match bookingsClosed   Amelia   Updated August 15, 2023 at 11:32am   2 Most recent comment from Stefan Petrov:Hello Rhonda,thanks for reaching out to us. Sorry to hear that you are having issues with Amelia.This might be an issue with the Time Zone settings: If you enabled this setting: Show booking slots in ... Henrry Integracion con HotmartClosed Pre-purchase questions for Amelia   Updated August 15, 2023 at 11:05am   4 Most recent comment from Uroš Jovanović:Hello Henrry,Thank you for clearing that up.I will have this passed on to our developers. You can also add this as a feature suggestion on the following link.Please let me know if you have any other q ...