As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Carlos Rafael Cano Lara This event isn't in your calendar yetClosed   Amelia   Updated February 5, 2024 at 3:40pm   2 Most recent comment from Stefan Petrov:Hello Carlos,Thanks for reaching out to us.I think this is more related to the Gmal security settings, rather than the Amelia settings. Here is what i was able to find regarding this topic. I hope you ... Luca Iaconelli Customize AppointmentsClosed   Amelia   Updated February 5, 2024 at 3:21pm   2 Most recent comment from Stefan Petrov:Hello Luca,Thanks for reaching out to usSorry to disappoint you, but, currently, this option is not available within the current Amelia settings. This has been requested before by many users, please f ... Tom SMS ballanceClosed   Amelia   Updated February 5, 2024 at 3:02pm   2 Most recent comment from Uroš Jovanović:Hello Tom, Thank you for reaching out to us.Regarding the Queued status: The SMS often has a status queued but is actually sent.  The status of the SMS is not refreshed automatically.  We can log i ... Zengfu Xu Allow multiple bookings within the service durationClosed   Amelia   Updated February 5, 2024 at 2:23pm   15 Most recent comment from Stefan Petrov:Hello Zengfu Xu,Awesome! I'm glad it's working properly now!Please, let us know if you have any other questions or issues.Have a nice day! Mateusz Conditional sql query to show different data to different usersClosed   wpDataTables   Updated February 5, 2024 at 12:25pm   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Mateusz php in 'Transform value' for a columnClosed   wpDataTables   Updated February 5, 2024 at 12:23pm   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Reza Seidani Amelia does not work until endClosed   Amelia   Updated February 5, 2024 at 11:31am   11 Most recent comment from Stefan Petrov:Hello Reza,Thanks for the credentials. I've just tried to book an appointment one more time and this time the booking is working Can you try one more time? Shah Taha Need SolutionClosed Pre-purchase questions for Amelia   Updated February 5, 2024 at 11:07am   3 Most recent comment from Stefan Petrov:Hello Shah Taha,Thanks for reaching out to us.As Elena said, you can use different shortcodes to display different booking forms. For example, you can use the one where you can enter the location. Yo ... Victor Bloomquist Amelia Standard $198Closed Pre-purchase questions for Amelia   Updated February 5, 2024 at 11:02am   2 Most recent comment from Stefan Petrov:Hello Victor,Yes, the Standard version does support 4 payment providers, while the Starter version has fewer options available. This means that you can connect online payment providers, like PayPal, a ... Paweł Wiśniewski Api integrationClosed Pre-purchase questions for wpDataTables   Updated February 5, 2024 at 10:54am   2 Most recent comment from Miloš Jovanović:Hi Paweł,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... David Amelang Lopez Autofill Suggestions DisappearedClosed   wpDataTables   Updated February 5, 2024 at 10:43am   3 Most recent comment from Miloš Jovanović:Hi David,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Mike DomainsClosed   Amelia   Updated February 5, 2024 at 10:38am   3 Most recent comment from Stefan Petrov:Hello Mike,The basic licence covers one domain, but an unlimited number of its sub-domains.The best option is if you have the staging installation, on a sub-domain, you can activate the licence on ... Victor Bloomquist We have it on mobileClosed Pre-purchase questions for Amelia   Updated February 5, 2024 at 10:22am   2 Most recent comment from Stefan Petrov:Hello Victor,Thanks for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Auke van Nimwegen Use placeholder value in HTML code of Transform valueClosed   wpDataTables   Updated February 5, 2024 at 10:16am   6 Most recent comment from Miloš Jovanović:Hi Auke,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Ofek Sitbon Days order limitClosed   Amelia   Updated February 5, 2024 at 10:10am   2 Most recent comment from Stefan Petrov:Hello Ofer,Thanks for reaching out to usI suppose you are talking about the option "Period available for booking in advance"? Please note that there are two ways to configure this option. One in gene ...