As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Dou LayoutClosed   Amelia   Updated February 8, 2024 at 9:18am   4 Most recent comment from Marko Davidović:Hello again,We are glad to hear that we were able to help you. If you want to see any possible changes in Amelia or new features we encourage you to kindly consider submitting this valuable suggestio ... Andzelika Change the action button link and text for specific service categoryClosed   Amelia   Updated February 8, 2024 at 7:34am   2 Most recent comment from Marko Davidović:Hello there, Unfortunately, what you want to achieve is not possible at the moment. If a service is shown and you have available dates customer can book it. Same goes for private service if they book ... thebigb Show Charts in PDFClosed   wpDataTables   Updated February 7, 2024 at 10:55pm   2 Most recent comment from Miloš Jovanović:Hello, Sorry for the delay. HighCharts is the only one that currently has the PDF export, as far as i can see - and these other export options are available for it :   The only other engine i see th ... Martijn van der Schans Sync Google agendaClosed   Amelia   Updated February 7, 2024 at 3:20pm   17 Most recent comment from Stefan Petrov:You are most welcome, Martijn.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that really ma ... Ève Lewis Appointment time errorClosed   Amelia   Updated February 7, 2024 at 2:58pm   3 Most recent comment from Ève Lewis:Hello Marko, I encounter several scheduling errors. When the appointment is at 6:15 p.m., the system does not give me the choice of choosing 6 p.m., or even 5:45 p.m. The previous appointment ends at ... Christian Graf courses importClosed   Amelia   Updated February 7, 2024 at 2:13pm   4 Most recent comment from Uroš Jovanović:Hello Christian,To be honest, we have not had any users who reported that they are using any third-party plugin to import events in Amelia.Please take a look at the following article and let me know ... Carlo Langella package purchase and expiry dateClosed   Amelia   Updated February 7, 2024 at 1:31pm   2 Most recent comment from Uroš Jovanović:Hello Carlo,Thank you for reaching out to us.The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General ... Pathwise Solutions Linking content in a tableClosed   wpDataTables   Updated February 7, 2024 at 1:17pm   4 Most recent comment from Miloš Jovanović:Hi Pathwise,1. When it comes to rendering a value as HTML In the Table :Our String Columns will render custom HTML, but I am not sure if i understood exactly what you need.If you wish to show the un ... Audrey Mertens Technical issues with "Offer"Closed   Amelia   Updated February 7, 2024 at 1:11pm   2 Most recent comment from Stefan Petrov:Hello Audrey,Thanks for reaching out to us.Please, find the answers belowI wish to modify the error message "maximum reservation required" to another phrase so that my clients understand that their re ... Guilbaud assistanceClosed   Amelia   Updated February 7, 2024 at 1:04pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We can not find Amelia on your site anywhere. Can you please check if you can see the form when you are logged in? And also if you can see it from the inc ... Nael Is there a solution to verify syntaxe of mails customers ?Closed   Amelia   Updated February 7, 2024 at 12:56pm   4 Most recent comment from Marko Davidović:Hello again,We are sorry that we could not help more. When there is some workaround we try to find it and offer it but for this I'm afraid that there is none at the moment.We wish you all the bes ... Ryan Buschmeyer Drill-downsClosed   wpDataTables   Updated February 7, 2024 at 12:39pm   4 Most recent comment from Miloš Jovanović:Hi Ryan, Thank you for this clarification, I can understand the use-case. You can achieve it with our Plugin and Master-Details, it will just require certain SQL skill and we will show you a custom wo ... Tony de Bree Update AmeliaClosed   Amelia   Updated February 7, 2024 at 12:37pm   2 Most recent comment from Uroš Jovanović:Hello Tony,Thank you for the update on this.Please check the following article for this purpose: Updating the plugin to the latest versionLet me know if it works or not. roberto Issue Availability EventClosed   Amelia   Updated February 7, 2024 at 1:09pm   14 Most recent comment from Marko Davidović:Hello again,We got this from our colleagues they say in the video you provided, the number of occupied spots is always calculated based on the pricing selected for the event. So, if you select ' ... Daniel McKenna Event ListClosed   Amelia   Updated February 7, 2024 at 10:47am   6 Most recent comment from Stefan Petrov:Hello Daniel,This is something that is related to the hosting provider settings. You would need to contact the hosting provider and ask them to increase this option.