As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Regis After updating to 6.1, Column 'pos' cannot be null errorClosed   wpDataTables   Updated February 6, 2024 at 10:28pm   10 Most recent comment from Miloš Jovanović:Hi again Regis,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I want ... Sushmita Image column not appearing on printClosed   wpDataTables   Updated February 6, 2024 at 10:24pm   2 Most recent comment from Miloš Jovanović:Hello, The table tools functionalities are based on a 3rd party HTML5 library and they are not customizable. Unfortunately, the library allows very little “fine-tuning” of the generated files, s ... Bence Nagy Request for Regex Validation on Custom FieldsClosed   Amelia   Updated February 6, 2024 at 9:44pm   2 Most recent comment from Uroš Jovanović:Hello Bence,Thank you for reaching out to us.Here is a custom validation script for new booking form window.ameliaActions = { customValidation: function (success = null, error = null, data) {     ... Ali Interactive TablesClosed Pre-purchase questions for wpDataTables   Updated February 6, 2024 at 7:43pm   2 Most recent comment from Miloš Jovanović:Hello, To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-I am sor ... Victor Bloomquist PayPal ~ VenmoClosed Pre-purchase questions for Amelia   Updated February 6, 2024 at 7:29pm   2 Most recent comment from Miloš Jovanović:Hi Victor,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Marilyn Betsabe Alvarado Quiroz Employee don't see all the categories with all the services only see their servicesClosed   Amelia   Updated February 6, 2024 at 5:01pm   4 Most recent comment from Uroš Jovanović:Hello Marilyn,Thank you for the update on this.In the latest iteration of the plugin, it remains feasible for employees to explore and access other services, provided they're not actively logged ... Geert Leysen Notification settings not savingClosed   Amelia   Updated February 6, 2024 at 4:49pm   6 Most recent comment from Uroš Jovanović:Hello Geert,Thank you for the update on this.I will have this ticket closed and we will respond to the other ticket that you created. Marcus Amelia employee user roleClosed Pre-purchase questions for Amelia   Updated February 6, 2024 at 3:39pm   2 Most recent comment from Stefan Petrov:Hello Marcus,Thanks for reaching out to us.To assign the Amelia customer or employee with the WP users, you would need to have the correct WP user role. For example, you can only assist the WP user wi ... Mārtiņš Mark appointment as free or change random price or discount?Closed   Amelia   Updated February 6, 2024 at 3:18pm   7 Most recent comment from Stefan Petrov:Hello Mārtiņš,Apologies for the delayed answer. It's not a bug or glitch, but currently, this is how the coupon feature works in the backend. I won't be sending the feature request since ... Pablo Chamorro Stacked column charts with two string columnsClosed   wpDataTables   Updated February 6, 2024 at 2:53pm   2 Most recent comment from Miloš Jovanović:Hi Pablo, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Ahmed Mearaj Ali Add variable dates to eventsClosed   Amelia   Updated February 6, 2024 at 2:28pm   2 Most recent comment from Stefan Petrov:Hello Ahmed,Thanks for reaching out to us and for the suggestion.Please feel free to search through our feature suggestion page,  to see if someone may have already suggested this feature. If you c ... Jeremy Choi View All Package (All Dates)Closed   Amelia   Updated February 6, 2024 at 1:48pm   6 Most recent comment from Uroš Jovanović:Hello Jeremy,Thank you once again for your suggestions and feedback.Please let me know if you have any other questions. anani Lawson wrong time displayClosed   Amelia   Updated February 6, 2024 at 1:26pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to di ... Balázs Tamasik webhook questionClosed   Amelia   Updated February 7, 2024 at 11:57am   3 Most recent comment from Stefan Petrov:Hello Balázs,Depending on the hook you use, it can be achieved with the hook that has $container as a parameter. For example: function my_custom_function ($reservationData, $container) {    if ($c ... Benoit Lamaury PackagesClosed   Amelia   Updated February 6, 2024 at 12:33pm   10 Most recent comment from Uroš Jovanović:Hello Benoit,Thank you for that.I am looking forward to your update on this.