Public Tickets
fausto manzella
codice acquistoClosed
Amelia
Updated January 23, 2024 at 7:08am
2
Most recent comment from Uroš Jovanović:Hello Fausto,Glad to hear that the issue has been resolved.I will have this ticket closed now.
Benoit Lamaury
NotificationClosed
Amelia
Updated January 23, 2024 at 7:08am
2
Most recent comment from Uroš Jovanović:Hello Benoit,An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your websit ...
Andrew
From Elementor to OxygenClosed
Amelia
Updated January 23, 2024 at 7:07am
6
Most recent comment from Uroš Jovanović:Hello Andrew,Thank you for the update on this.We will respond to the ticket that you created as soon as possible.
David Rogers
Events not showingClosed
Amelia
Updated January 23, 2024 at 6:56am
7
Most recent comment from Marko Davidović:Hello again David, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and w ...
Jeremy Choi
Send user welcome email by defaultClosed
Amelia
Updated January 23, 2024 at 6:53am
4
Most recent comment from Marko Davidović:Hello again Jeremy,We are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you th ...
Maxime Potier
Limit number of extras per serviceClosed
Amelia
Updated January 23, 2024 at 6:49am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can do the opposite you can set Minimum required extras but not maximum at the mome ...
Tom
Unable to reorder the fields in service selectionClosed
Amelia
Updated January 23, 2024 at 6:29am
6
Most recent comment from Uroš Jovanović:Hello Tom,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the� ...
Justin Post
Update SoftwareClosed
wpDataTables
Updated January 23, 2024 at 2:12am
2
Most recent comment from Miloš Jovanović:Hello,
in regards to updating your plugin, the most important first step is to check this option;
In the main plugin settings/'Prevent deleting tables in database'.
Just to ensure that all y ...
Dropping Coconut
Formatting of Number Range Slider Max Value for FloatsClosed
wpDataTables
Updated January 22, 2024 at 11:23pm
2
Most recent comment from Miloš Jovanović:Hello,
To begin, I want to extend my heartfelt apologies for the delayed reply,
which is due to an unexpectedly high volume of inquiries.
We truly value your patience during this period.-When filt ...
FRANCESCA GANDINI
Why is not possible to visualize Event Calendar on FREE suscription?Closed
Pre-purchase questions for Amelia
Updated January 22, 2024 at 5:30pm
4
Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for reaching back out to us.Is the event form supposed to be on the following page?https://satyayoga.it/workshops-ed-eventi/Looking forward to your reply.
Marius
RemboursementClosed
Amelia
Updated January 22, 2024 at 5:18pm
2
Most recent comment from Uroš Jovanović:Hello Marius,Really sorry to hear that you are moving away from the Amelia plugin.
I have approved your refund request and you will receive your money back in the next couple of days.
If you wish to c ...
Nate
Payment gatewaysClosed
Pre-purchase questions for Amelia
Updated January 22, 2024 at 5:09pm
4
Most recent comment from Uroš Jovanović:Hello Nate,I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.That is why I mentioned WooCommerce as a possible solution.Ple ...
Данил
I can't buy the pluginClosed
Pre-purchase questions for Amelia
Updated January 22, 2024 at 5:05pm
2
Most recent comment from Uroš Jovanović:Hello Danil,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3564262/For future r ...
Franziska
Several packages appear as one in customer panelClosed
Amelia
Updated January 22, 2024 at 5:04pm
2
Most recent comment from Uroš Jovanović:Hello Franziska,Thank you for reaching out to us.We have noted this issue and passed it to our developers to have this resolved.In the meantime, please let me know if you have any other questions.
reu0691
The purchase code is not registered, so it can't be activated.Closed
Amelia
Updated January 22, 2024 at 5:03pm
2
Most recent comment from Uroš Jovanović:Hello,This could be an issue with the SSL certificate.
Are you maybe using Let's Encrypt for an SSL certificate? If you are, please update it because their certificate expired on the 1st of Octob ...