As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Javier Mandrille Problem popup on mobileClosed   Amelia   Updated February 2, 2024 at 9:19am   2 Most recent comment from Stefan Petrov:Hello Javier,Thanks for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Kat Events summary/calendar showing up weird on computer but fine on mobile phoneClosed   Amelia   Updated February 2, 2024 at 9:07am   4 Most recent comment from Stefan Petrov:Hello Kat,If i check your website on my PC, the events description does show properlyCan you try deleting the cache in WP and also browser cache/cookies? Mj Patterson Wrong versionClosed   Amelia   Updated February 2, 2024 at 9:05am   2 Most recent comment from Stefan Petrov:Hello Mj Patterson,No worries, please provide both purchase codes and i will forward them to the management so they can proceed with the refund.You can write the codes here just check PRIVATE Reply ... Mike Cron job/NotificationsClosed   Amelia   Updated February 2, 2024 at 8:40am   3 Most recent comment from Stefan Petrov:Hello Mike,Thanks for reaching out to us and for providing feedback. Great to see that it's working now. If you have any other questions, please feel free to open a new ticket and we will gladl ... SYS support 'amelia_manipulate_email_data' filter not fired on test emailClosed   Amelia   Updated February 2, 2024 at 7:49am   7 Most recent comment from Marko Davidović:Hello again Maarten,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and ... Amy-Laure Booking Event widget V1 - Calendar viewClosed   Amelia   Updated February 2, 2024 at 6:49am   4 Most recent comment from Marko Davidović:Hello there,You are most welcome and do not worry open as many tickets as you need we are here to help. Just make sure that you open separate tickets for each ticket to keep issues separate. We wish ... Vicki Love buffer timesClosed   Amelia   Updated February 2, 2024 at 6:46am   4 Most recent comment from Marko Davidović:Hello again Vicki,Glad to hear that you have figured it out.We wish you all the best and hope you have a wonderful day ahead.  Israel Reinberg SearchClosed   wpDataTables   Updated February 2, 2024 at 5:10am   2 Most recent comment from Miloš Jovanović:Hello,Yes. The tables are crawlable by search engines, if that helps : - Non-server-side tables (linked to Excel, CSV, PHP, JSON, XML, and Google Sheets) are crawlable in their entirety, while the ser ... William single-value select boxClosed   wpDataTables   Updated February 1, 2024 at 11:25pm   2 Most recent comment from Aleksandar Vuković:Hello William.The "Single-value selectbox" is an editor input type, while the column type can be anything (float, string, integer, and so on).If the editor input type is set to a "Single-value selectb ... KHARRATA Hassan Multiple Api nestedClosed   wpDataTables   Updated February 1, 2024 at 11:07pm   4 Most recent comment from Aleksandar Vuković:We're glad to hear Milos was able to assist you.Please feel free to reach out to us if you have any further questions or concerns! M. de Leeuw Critical ErrorClosed   Report Builder for wpDataTables   Updated February 1, 2024 at 8:34pm   4 Most recent comment from Aleksandar Vuković:Hello there.This tends to happen for a few reasons. Please check the wpDataTables system info section:Check if there's anything listed as either not installed or requiring an update. The most com ... thebigb Combined Table Data (Formidable Forms + Manual Values)Closed   wpDataTables   Updated February 1, 2024 at 8:31pm   2 Most recent comment from Aleksandar Vuković:Hello Marcus.It's not possible to dynamically pull the data from Formidable Forms, but if you purchase the Formidable Forms Integration for wpDataTables add-on, you can create a table linked to ... Chad Refund RequestClosed   Amelia   Updated February 1, 2024 at 3:42pm   6 Most recent comment from Uroš Jovanović:Hello Chad,Here is a 40% discount coupon that you can use: 8B3815D7Let me know if you have any other questions Rodrigue BORON PlanningClosed   Amelia   Updated February 1, 2024 at 3:18pm   2 Most recent comment from Stefan Petrov:Hello Rodrigue,Thanks for reaching out to us.Please, find the answers below1. In the "Week" planning view, I would like to have a view only during opening hours, i.e. from 8am to 5pm and not from mid ... Jose Manuel Charro Customize spots number messageClosed   Amelia   Updated February 1, 2024 at 3:07pm   4 Most recent comment from Stefan Petrov:Hello Jose,Sorry to disappoint you, but unfortunatelly, the customization questions like this one are not covered in the included support for the plugin. Included support covers help with bugs and g ...