We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Savvas Multilingual SiteClosed Pre-purchase questions for Amelia   Updated January 29, 2024 at 11:40am   2 Most recent comment from Uroš Jovanović:Hello Savvas,Thank you for reaching out to us.There is no option to do this without sync with Google or Outlook Calendar.This feature will be implemented in one of the future updates, but there is no ... B Bibi How to delete Amelia EventsClosed   Amelia   Updated January 29, 2024 at 11:29am   4 Most recent comment from Stefan Petrov:Hello B,You are most welcome! I'm glad that i could help.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with revie ... Ana Paula Delgado CSSClosed   Amelia   Updated January 29, 2024 at 11:25am   4 Most recent comment from Stefan Petrov:Hello Ana,You are most welcome!Please, let us know if you have any other questions or issues.I will close this ticket. Ste Anders Payment Method - Coupon OnlyClosed   Amelia   Updated January 29, 2024 at 11:24am   2 Most recent comment from Uroš Jovanović:Hello Ste,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Vasileios Display of pricesClosed   Amelia   Updated January 29, 2024 at 9:48am   2 Most recent comment from Stefan Petrov:Hello Vasileios,The first step (shown on the calendar) is from the custom pricing and duration window. The pricing displayed here is the price configured in "custom pricing and duration"While the cus ... JillMarie Sisk scrollintClosed   Amelia   Updated January 29, 2024 at 9:47am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Our support does not fully provide customization solutions, but we can try to provide som ... Gila Dávid Package in multi locationClosed   Amelia   Updated January 29, 2024 at 9:35am   8 Most recent comment from Uroš Jovanović:Hello Gila,That is fine, I will have this ticket closed. Rathan Kumar Multi-currency compatibility issue. Try if you can help me before issuing refund!Closed   Amelia   Updated January 29, 2024 at 9:30am   2 Most recent comment from Uroš Jovanović:Hello Rathan,Thank you for reaching out to us.Please note that Amelia does not support multi-currency functionality. However, if you have WooCommerce enabled, its multi-currency extensions should func ... Francesca Kendall Consultation formsClosed   Amelia   Updated January 29, 2024 at 8:52am   2 Most recent comment from Stefan Petrov:Hello Francesca,Thanks for reaching out to us.Unfortunatelly, currently, there are no integrated consultation forms, but since we don't have integration with any of them, we are not able to guar ... Mans Availability slots in Event list ViewClosed Pre-purchase questions for Amelia   Updated January 29, 2024 at 8:49am   6 Most recent comment from Uroš Jovanović:Hello Mans,You can take a look at the following documentation and check if you could find the solution.Let me know if that works for you or not. Taya Raine Customer LoginClosed   Amelia   Updated January 29, 2024 at 8:43am   17 Most recent comment from Marko Davidović:Hello again Katrena,We appreciate your ongoing engagement with our support team, and we've addressed multiple tickets related to your concerns already. Based on our assessment, it appears that ... Benoit Lamaury Several questionsClosed   Amelia   Updated January 29, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Christine Leiser Appointment TimesClosed Pre-purchase questions for Amelia   Updated January 29, 2024 at 6:20am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, you can set this with the free version also but please check your WordPress time settings like this Make sure that you are not using some custom form ... Eric Golla Linking to eventsClosed   Amelia   Updated January 29, 2024 at 6:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, this is possible but since Amelia can only exist in WordPress environment you can not have only link for each event. But what you can do is you can ... Francisco Orta the hooks don't work for meClosed   Amelia   Updated February 1, 2024 at 1:37pm   6 Most recent comment from Marko Davidović:Hello Francisco,We just got the feedback from our colleagues and they have told us to ask you if you can please explain in more detail what you are trying to accomplish. The filter you mentioned doe ...