As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Research2024 Is there a way to reflect the chart per user when an assigned role can only edit and create it?Closed   wpDataTables   Updated February 1, 2024 at 2:20pm   2 Most recent comment from Aleksandar Vuković:Hello there.The only way of achieving this is to enable the "Users see and edit only own data" feature and then enabling the "Follow table filtering" option when creating the chart.You would need to p ... Markus salfeld Presentation of resultsClosed Pre-purchase questions for wpDataTables   Updated February 2, 2024 at 2:02pm   15 Most recent comment from Aleksandar Vuković:Hi again Markus.We were able to find the correct single-cell shortcode. It's this: [wpdatatable_cell table_id=2 column_key="Anzahl" column_id="id" column_id_value="9" sort="1"]Since there's ... Daniel McKenna Event Form Soon outdatedClosed   Amelia   Updated February 1, 2024 at 1:05pm   2 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for reaching out to us.For that purpose, you can use the following shortcode as the new features for events will not be included for the old booking form: [ameliaeventslistbooki ... Roland Capturing details on Booking ProcessClosed   Amelia   Updated February 1, 2024 at 1:03pm   4 Most recent comment from Marko Davidović:Hello there,The news are that in the future we should have 2 sets of custom fields one for appointments and one for the customer's profile. But we do not have an eta on that. It is planned for th ... Mārtiņš Glitch in selecting peipleClosed   Amelia   Updated February 1, 2024 at 12:54pm   6 Most recent comment from Uroš Jovanović:Hello Mārtiņš, Thank you very much for that. Here is the $10 SMS notification credit I promised: 625AEA14 Please let me know if you have any other questions. Gerhard Reus Amelia and Metabox via RestApiClosed   Amelia   Updated February 1, 2024 at 12:51pm   2 Most recent comment from Uroš Jovanović:Hello Gerhard, Thank you for reaching out to us.Certainly! While it's an intriguing idea to integrate Amelia Events data into Metabox custom fields for enhanced event management and customization ... Elliott Rodriguez Checkout payment in Stripe not workingClosed   Amelia   Updated February 1, 2024 at 12:40pm   17 Most recent comment from Stefan Petrov:Yes, you can have Google ReCaptcha enabled, as well.Make sure to follow the instruction on this link and see how to configure it. Gerard Mascarenhas Calculate a total for this column: Remove suffix Σ = before the totalClosed   wpDataTables   Updated February 1, 2024 at 12:37pm   5 Most recent comment from Gerard Mascarenhas:Please close the ticket as the issue has been resolved. Thank You Erlis required fieldClosed   Powerful Filters for wpDataTables   Updated February 1, 2024 at 12:16pm   2 Most recent comment from Aleksandar Vuković:Hello Erlis.Thank you for reaching out to us.That can't be done, but there's a workaround. You can disable filtering for most columns, and leave only the filters that are mandatory. Then, yo ... Javier Translation of "Clear filters" into SpanishClosed   Powerful Filters for wpDataTables   Updated February 1, 2024 at 12:04pm   2 Most recent comment from Aleksandar Vuković:Hello Javier.wpDataTables doesn't yet have a translation file for the Spanish language, so I assume you're still using English.You can open that file with Loco Translate or you can edit the ... Javier Filter in queryClosed   wpDataTables   Updated February 1, 2024 at 11:56am   4 Most recent comment from Aleksandar Vuković:Hi Javier.Milos is out sick, so I'll jump in to close this ticket real quick.I'm glad to see he was able to assist you with this.Please feel free to reach out to us if you have any further q ... Jacob Event Attendees not updatingClosed   Amelia   Updated February 1, 2024 at 11:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not exactly since it has been saved under that name. You need to remove this attendee and then to add him again to that event with the new name that you s ... Lennart B Amelia loses contact with the databaseClosed   Amelia   Updated February 1, 2024 at 9:48am   2 Most recent comment from Uroš Jovanović:Hello Lennart,Thank you for reaching out to us.I would suggest that you reach out to your hosting provider and explain this issue to them and they should be able to assist you with this.I am looking f ... Christoph Schwinghammer Service bookable dayClosed   Amelia   Updated February 1, 2024 at 9:43am   5 Most recent comment from Uroš Jovanović:Hello Christoph,Glad to hear that you found the solution for this.I will have this ticket closed now. Pingan ActivationClosed   Amelia   Updated February 1, 2024 at 9:03am   2 Most recent comment from Marko Davidović:Hello Pingan, Thank you for purchasing our product, and for reaching out to us. The most likely reason you can't insert your purchase code is that you probably still have Amelia's Lite versi ...