Apologies, we have a corruption on the page that the plugin was on to where it worked on desktop but not on mobile. We installed it on a new page and it worked on desktop and mobile.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Apologies, we have a corruption on the page that the plugin was on to where it worked on desktop but not on mobile. We installed it on a new page and it worked on desktop and mobile.
We wait for your reply on the first 2 questions.
[email protected]
Hello Victor,
Thanks for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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