Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Sacha Théobald Notification language for employeeClosed   Amelia   Updated February 5, 2024 at 5:10am   6 Most recent comment from Marko Davidović:Hello again Sacha, We thank you very much for your kind words, every praise and support means a lot to us. I know that you said that you do not need it but please consider this just as a small token o ... Shantanu Baviskar Amelia not detect country code by user's IPClosed   Amelia   Updated February 2, 2024 at 6:35pm   11 Most recent comment from Uroš Jovanović:Hello Shantanu,I want to assure you that our development team is actively working on resolving this issue. While we strive to address it as promptly as possible, please understand that some complexit ... Gergo Vajky Same service with different max capacity based on locationClosed   Amelia   Updated February 2, 2024 at 6:26pm   2 Most recent comment from Uroš Jovanović:Hello Gergo, Thank you for reaching out to us.Regrettably, the specific functionality you're seeking isn't available within Amelia's existing feature set. However, this doesn't me ... Daniel Tyllack Mollie integration books aborted payments as paidClosed   Amelia   Updated February 2, 2024 at 6:25pm   27 Most recent comment from Uroš Jovanović:Hello Daniel,Yes, it was implemented, feel free to update it and let me know if it still works fine or not.Looking forward to your reply. Rishone T Todd Notification settings blankClosed   Amelia   Updated February 2, 2024 at 5:40pm   2 Most recent comment from Uroš Jovanović:Hello Rishone,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their S ... JOSE ANTONIO LOPEZ MORENO Problems with hours/time configurationClosed   Amelia   Updated February 2, 2024 at 4:31pm   20 Most recent comment from Stefan Petrov:Hello Jose,The procedure is to open a new ticket for each subject that is not related to the active ticket title, but i will give you the basic answers and if you have any additional questions or if y ... Janine Can't create any more Events!Closed   Amelia   Updated February 2, 2024 at 3:37pm   16 Most recent comment from Uroš Jovanović:Hello Janine,Glad to hear that the issue has been resolved.As far as "outdated" label goals, we have added those so that more users switch over to 2.0 booking forms. Please let me know if you have an ... Harry pulling entries from cognito formsClosed Pre-purchase questions for wpDataTables   Updated February 2, 2024 at 1:22pm   2 Most recent comment from Aleksandar Vuković:Hello Harry.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, we currently only have integrations for Formidable Forms, Gravity Forms, and Forminator.The integrat ... Vicki Love Appointment bookingClosed   Amelia   Updated February 2, 2024 at 12:59pm   2 Most recent comment from Marko Davidović:Hello again Vicki,You can use payment from link for this way of booking. You can read more about it on this link https://wpamelia.com/configuring-payments/#payment-from-link.This should help.We wish ... mickna sortingClosed   wpDataTables   Updated February 2, 2024 at 10:49am   8 Most recent comment from Aleksandar Vuković:Hello Michael.Milos is out sick, so I'll jump in.The database dump you sent us did show some errors when I tried to import it into my database:But it seems the VIEW generation from your query s ... Mārtiņš Missing Save% badge from catalogue modeClosed   Amelia   Updated February 2, 2024 at 9:56am   11 Most recent comment from Marko Davidović:Hello again Mārtiņš,This is not a glitch this is how it is designed you can see on our screenshots that the price of appointment is 100 and price for package is custom price of 700 this is in fact ... Miguel Angel Cardenas Castañeda Not sending emails to customersClosed   Amelia   Updated February 2, 2024 at 9:54am   2 Most recent comment from Uroš Jovanović:Hello Miguel,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMT ... Javier Mandrille Problem popup on mobileClosed   Amelia   Updated February 2, 2024 at 9:19am   2 Most recent comment from Stefan Petrov:Hello Javier,Thanks for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Kat Events summary/calendar showing up weird on computer but fine on mobile phoneClosed   Amelia   Updated February 2, 2024 at 9:07am   4 Most recent comment from Stefan Petrov:Hello Kat,If i check your website on my PC, the events description does show properlyCan you try deleting the cache in WP and also browser cache/cookies? Mj Patterson Wrong versionClosed   Amelia   Updated February 2, 2024 at 9:05am   2 Most recent comment from Stefan Petrov:Hello Mj Patterson,No worries, please provide both purchase codes and i will forward them to the management so they can proceed with the refund.You can write the codes here just check PRIVATE Reply ...