As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Stefan Bergmoser Scheduling/organising appointments for a group of more peopleClosed Pre-purchase questions for Amelia   Updated February 14, 2024 at 11:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, Amelia support single and group appointments. When you create a service you set the capacity for this service and you decide if this is a single or g ... arl0ng administrator to schedule an appointment at any timeClosed   Amelia   Updated February 14, 2024 at 10:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can set several locations in employee work hours and during those hours you can choose locations but outside employee work hours you can book this emp ... lorenzo carpagnano Work hours & BreaksClosed   Amelia   Updated February 14, 2024 at 10:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is not correct setup you can not just place breaks you need to set work hours in employee modal in work hours this. So you can use breaks like thisOr ... Elena Shortcode multiplyClosed   Amelia   Updated February 14, 2024 at 10:15am   6 Most recent comment from Stefan Petrov:Hello Elena,Unfortunatelly, there is on option to configure the location to be indicated in the employee's name. In the first step, the customer can either choose the service, employee or locatio ... Jermon Green Display booking flow for specific eventClosed   Amelia   Updated February 14, 2024 at 10:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Amelia can only exist in WordPress environment so you can create a page for that one event using our shortcodes for example Amelia Shortcodes and Front-e ... haytham user already exists while its notClosed   Amelia   Updated February 14, 2024 at 10:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.If Amelia shows this error then this mail must be in use. Please check WP users for this mail if you do not find it in Wp or in Amelia you will need to se ... Lucy Jayne Brown I cant update to proClosed   Amelia   Updated February 14, 2024 at 9:55am   17 Most recent comment from Uroš Jovanović:Hello Lucy,But how does WooCommerce relate to the notification templates that you have shown in your screenshots?Please check the following article on how to set up WooCommerce.Let me know if that ... Cristian Problema accesso area personaleClosed   Amelia   Updated February 14, 2024 at 9:11am   5 Most recent comment from Marko Davidović:Hello again, You are using the old version of Amelia 6.7We now have a new version of Amelia. When the plugin is not up to date it can have all sorts of issues you need to update to the latest version ... erwin google syncClosed   Amelia   Updated February 14, 2024 at 8:47am   15 Most recent comment from Stefan Petrov:Hello erwin,You can leave it disabled if you don't want the "busy slots" to be removed. Feel free to test it with an increased number and it should be working properly. Marco Jacobsen Buffer Time Syncing with Google CalenderClosed   Amelia   Updated February 14, 2024 at 8:18am   6 Most recent comment from Marko Davidović:Hello again,If you want only 15 minutes gaps you can set that you have 15 minutes buffer after the service. This creates that 15 minutes gap between appointments. There is not much else that we can su ... Henry Events and customisation issues/questionsClosed   Amelia   Updated February 14, 2024 at 8:08am   2 Most recent comment from Stefan Petrov:Hello Henry,Thanks for reaching out to us.Please, find the answers below1. Displaying a list of events only for one location. What I'd like is a shortcode like [ameliaeventslistbooking location ... Audrey Mertens account paiement issueClosed   Amelia   Updated February 14, 2024 at 8:00am   2 Most recent comment from Stefan Petrov:Hello Audrey,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. As you said, you need to enable the deposit option first, and dependin ... jorge problems with ameliaClosed   Amelia   Updated February 14, 2024 at 7:04am   7 Most recent comment from Marko Davidović:Hello again,We went on your site and we created a new serviceThat we added tour employee work hoursAnd then we created a new page since you did not tell us on which page the issue is There you can se ... Allison Kessler counting characters in a cellClosed   wpDataTables   Updated February 14, 2024 at 12:55am   2 Most recent comment from Miloš Jovanović:Hi Allison, Sorry for the waiting time. We don't work on weekends so it adds two days to the waiting time. we appreciate your patience. Sorry to disappoint you, but at this time, we don't h ... Research2024 Activation Tab in my premium installed zip is not workingClosed   wpDataTables   Updated February 13, 2024 at 5:36pm   14 Most recent comment from Miloš Jovanović:Hello again,my apology, i forgot to add another 'additional fix' we had to do on your Site specifically, because you don't just have the 'conflict with Elementor Royal Addons" but ...