Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Mahmoud Akil Bug on Date and Time slot changing unexpectedlyClosed   Amelia   Updated February 14, 2023 at 12:41pm   4 Most recent comment from Marko Davidović:Hello Mahmoud,We went on your site and we have made several bookings and each booking was created on a date and time that we have chosen. We can not replicate the issue and to be honest this is the f ... Jiri Congratulations! summary icon changeClosed   Amelia   Updated February 14, 2023 at 11:20am   5 Most recent comment from Uroš Jovanović:Hello Jiri,Glad to be able to assist you.Please let me know if you have any other questions. DantianHealth Filter by locationClosed   Amelia   Updated February 14, 2023 at 10:04am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can only filter the appointments per these parameters I'll kindly ask you to add it ... Roshan Crasta Package email notification shows wrong timezoneClosed   Amelia   Updated February 14, 2023 at 7:32am   2 Most recent comment from Marko Davidović:Hello Roshan, Thank you for reaching out to us.1. You have option in general settings called Show booking slots in client time zone make sure that is enabled2. As for packages you have option durati ... Steve Master DetailClosed Pre-purchase questions for wpDataTables   Updated February 13, 2023 at 8:53pm   2 Most recent comment from Miloš Jovanović:Hi, Steve Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Frank Lock on EditClosed Pre-purchase questions for wpDataTables   Updated February 22, 2023 at 5:33pm   6 Most recent comment from Miloš Jovanović:Hi, Frank.Just following up on this use-case.I double-checked with our developers in the meantime,and unfortunately they just confirmed that it is not possible to achieve this with any of the built- ... Frank Unable to UpdateClosed   wpDataTables   Updated February 13, 2023 at 7:37pm   4 Most recent comment from Miloš Jovanović:Hi, Frank Thanks for reaching out to us.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to cre ... Tiago De Mesquita Automate creation of wpdata tables.Closed   wpDataTables   Updated February 13, 2023 at 7:18pm   2 Most recent comment from Miloš Jovanović:Hi, TDM  Sorry for the delayed response, we had a break over the weekend. - When you move your wpDataTables installation and you wish to migrate all tables and settings without having to recreate ev ... Chris Issue in your demoClosed Pre-purchase questions for wpDataTables   Updated February 13, 2023 at 3:49pm   2 Most recent comment from Miloš Jovanović:Hi, Chris  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Linda Amelia booking form is not loadingClosed Pre-purchase questions for Amelia   Updated February 13, 2023 at 3:29pm   12 Most recent comment from Uroš Jovanović:Hello Naomi,Thank you for reaching out to us.Can you please create a separate ticket for this issue and we will assist you with this?Looking forward to your reply. karly matzen Amelia not workingClosed   Amelia   Updated February 13, 2023 at 2:54pm   15 Most recent comment from Uroš Jovanović:Hello Karly,Can you please test it out now and let me know if it works or not?Looking forward to your reply. Francesca Kendall CatelogueClosed   Amelia   Updated February 13, 2023 at 2:48pm   3 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for reaching out to us.That option is only available in the 2.0 booking forms (both stepbystep and catalog).Please let me know if you have any other questions. Rachel Rinberg How to change the placement of 'bringing extra people'Closed   Amelia   Updated February 13, 2023 at 2:41pm   4 Most recent comment from Marko Davidović:Hello Rachel,What you want to achieve is not possible at this time. There is no more information that we can give you.  Unfortunately what you want to achieve is not possible.We wish you all the best ... Giovanni Ferricchio Amelia service packages do not work when there are limitations on the weekly purchase of servicesClosed   Amelia   Updated February 13, 2023 at 2:31pm   4 Most recent comment from Uroš Jovanović:Hello Giovanni,Thank you very much for your patience.At the moment, there is no option to limit the number of appointments that a customer can book through a package in a certain period of time.We ha ... Paul Aage Aasheim Missing labels / Help textClosed   Amelia   Updated February 13, 2023 at 2:04pm   9 Most recent comment from Marko Davidović:Hello Paul, We just got the feedback from our colleagues and they have told us that and unfortunately, this is not possible at this time to achieve. But this should be implemented as an option in the ...