Hello there,

Thank you for reaching out to us.

The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. What services and times you set in employee work hours that will show on a booking form.

When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:

My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.

You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.

It is not possible to show something else then what you have set there. You can send us screenshots of the employee work hours settings and what is shown on the front and point what you think that the issue is and we will gladly take a closer look. 

Hello again,

Please tell us couple of things so that we can check the issue

1. Which service has the issue

2. What is the name of the page that has this issue

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Looking forward to your reply. 

Hello again,

We are not quite sure what the issue but we will try to help and to test what we can.

We will take a look at this now and as soon as we have more information we will contact you again on this ticket.

Hello again,

We went on your site and we created a new service

That we added tour employee work hours

And then we created a new page since you did not tell us on which page the issue is 

There you can see that everything is working fine

So if it is not working when you do that 2 most common issues are

That a new service is not added to emplyoee work hours or the issue is with the shortcode that you have on that page

For example you have a specific code for a service or a specific code for employee an then some data can not be shown.

On a test page where we used amelistepbooking general code everything is working fine.

So please check for those and if you still have issue send us screenshot of the code that you are using and all details.

We wish you all the best and hope you have a wonderful day ahead.