Quando i miei clienti accedono all'area personale ad alcuni funziona inserendo mail e password e li fa accedere correttamente, ad altri invece non li fa accedere (nonostante siano regolarmente iscritti) e continua ad uscire questo errore :
Data not found in AmeliaBookingInfrastructureRepository
Nel momento in cui provo ad accedere sul mio dispositivo funziona, ma appena inserisco la loro mail e password continua a darmi questo errore, andando in conflitto e non facendomi più accedere nemmeno a me.
This can happen if those customer are not Amelia customers or life they have several roles for example admin and customer. Please send us in private response data of those customers names and mail and pass for panel if you have it and also please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Quando i miei clienti accedono all'area personale ad alcuni funziona inserendo mail e password e li fa accedere correttamente, ad altri invece non li fa accedere (nonostante siano regolarmente iscritti) e continua ad uscire questo errore :
Data not found in AmeliaBookingInfrastructureRepository
Nel momento in cui provo ad accedere sul mio dispositivo funziona, ma appena inserisco la loro mail e password continua a darmi questo errore, andando in conflitto e non facendomi più accedere nemmeno a me.
Cosa potrebbe essere ?
Grazie mille
Hello there,
Thank you for reaching out to us.
This can happen if those customer are not Amelia customers or life they have several roles for example admin and customer. Please send us in private response data of those customers names and mail and pass for panel if you have it and also please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables