As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Sheryl Johnson Email already exists with different nameClosed   Amelia   Updated February 29, 2024 at 10:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When Amelia shows this then this user exist somewhere. If you can not find this user on your site then you need to find it in your database please try th ... Max Multisite syncClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 10:38am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You are most welcome and we wish you all the best with you future endeavors and hope you have a wonderful day ahead.  John Adding Amelia to google calendarClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 10:32am   5 Most recent comment from Marko Davidović:Hello John,The issue here is that you did not install proper license. We can not send it to you since you contacted us in pre purchase category so we can not check your account Im afraid. What you can ... Priya add new tab in booking formClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 10:03am   2 Most recent comment from Stefan Petrov:Hello Priya,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ... André Google Meet and Webhooks malfunctionClosed   Amelia   Updated February 29, 2024 at 10:48am   12 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that a refund has been issued to you. Refund can take up to 7 business days to reach you. We wish you all the best and h ... Chris ​WordPress User drop-down menu in Amelia Employee’s profile not working​Closed   Amelia   Updated February 29, 2024 at 9:13am   4 Most recent comment from Stefan Petrov:Hello Chris,You are most welcome.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that really ... Nael Show services even there are no AvailabilityClosed   Amelia   Updated February 29, 2024 at 8:52am   4 Most recent comment from Stefan Petrov:Hello Nael,Well, that's one of the workarounds. I guess i should leave this on public, so everyone will see the workaround. Thanks for providing the information.Let us know if you have any other ... Timothy Webdav/Caldav integrationClosed   Amelia   Updated February 29, 2024 at 8:20am   3 Most recent comment from Timothy:will do!thanks :-) Lorenzo No mail arrives to employee with SMTPClosed   Amelia   Updated February 29, 2024 at 8:20am   2 Most recent comment from Stefan Petrov:Hello Lorenzo,Thanks for reaching out to us.I've used the credentials from your previous ticket to log in. I've made a test employee and added it "stuff" field for a certain event. I can see ... Yasir Attendee listClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 8:06am   2 Most recent comment from Stefan Petrov:Hello Yasir,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. The attendee list contains confidential information like customer emai ... Chris B2B booking questionClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 8:04am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not quite sure what you want to achieve but we will explain how Amelia works.You set your employee schedule, once you set the time and days when employee ... Ethan Bird Format on Event Calendar View (Stripe)Closed   Amelia   Updated February 29, 2024 at 7:16am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This could because your theme overrides our styles for example. Can you please send us link form that page so that we can take a closer look?Looking forwa ... Aydinhan Pop-Up ButtonClosed   Amelia   Updated February 29, 2024 at 7:15am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not sure what the issue is since we went on your site and we can see that popup works. We are sending you a video from your site in attachment and you can ... Aloha Buffer time on planningClosed   Amelia   Updated February 29, 2024 at 6:58am   2 Most recent comment from Marko Davidović:Hello there Julien, Thank you for reaching out to us.We can forward the request to the appropriate sector but we can not make any promises also we encourage you to kindly consider submitting this val ... James Ingmire Amelia Event Shortcode (what to add for spaces)Closed   Amelia   Updated February 29, 2024 at 6:54am   4 Most recent comment from Marko Davidović:Hello there James and Elena, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I ...