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Public Tickets

Carlos Pricing and time servicesClosed   Amelia   Updated November 23, 2023 at 12:21pm   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for reaching out to us.You just need to set default time slot step to 5 minutes in general settings and that is itThis should help.Best regards.  Nicholas Bozzo Any available employee by defaultClosed   Amelia   Updated November 23, 2023 at 11:44am   2 Most recent comment from Uroš Jovanović:Hello Nicholas,Thank you for reaching out to us.When you set the employee selection field to not be mandatory, the "Any employee" option will be a default, but it will displayed as "Any Available Emp ... felipe marquez villena Delete ClientsClosed   Amelia   Updated November 23, 2023 at 11:38am   9 Most recent comment from Uroš Jovanović:Hello Felipe,Thank you for the update on this.Can you please provide me with the database (phpMyAdmin) access along with the screen recording of the customer deletion process?Looking forward to your r ... Marek Sinagl Format of phone number in Czech republicClosed   Amelia   Updated November 23, 2023 at 11:36am   4 Most recent comment from Stefan Petrov:Hello Marek,You can add this script to the page where the booking form is located:       window.ameliaActions = {   customValidation: function (success = null, error = null, data) {     const c ... Angélique Nunes DisplayClosed   Amelia   Updated November 23, 2023 at 11:04am   6 Most recent comment from Uroš Jovanović:Hello Angélique,Thank you for the credentials.As I could not replicate this issue, can you please provide me with the screen recording of this issue and I will assist you with this?Looking forward t ... Thijs Wieringa NotificationsClosed   Amelia   Updated November 23, 2023 at 10:33am   2 Most recent comment from Uroš Jovanović:Hello Thijs,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Jacob S Back End Calendar Not Showing EventsClosed   Amelia   Updated November 23, 2023 at 9:35am   4 Most recent comment from Stefan Petrov:Hello Jacob,Thanks for the credentials. You won't be able to see the events on the calendar if there are no employees added to the "stuff" field. As soon as you add the stuff to the event, all ev ... Mikey Amelia Customer not automatically adding to customersClosed   Amelia   Updated November 23, 2023 at 8:58am   2 Most recent comment from Stefan Petrov:Hello Mikey,Thanks for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the ... Brody When installing plugin it messed up with the divi templateClosed   Amelia   Updated November 23, 2023 at 8:42am   2 Most recent comment from Marko Davidović:Hello Brody, Thank you for reaching out to us.We do not have any issues with Divi we have integration with Divi and we can not replicate the issue on our end. Can you please send us short one minute v ... Michelle Edhouse Amelia showing unavailable slots as availableClosed   Amelia   Updated November 23, 2023 at 8:32am   3 Most recent comment from Marko Davidović:Hello Michelle, Thank you for reaching out to us.We are glad to hear that you managed to resolve this issue but may we advice you to set this up to 2500 just in case.This is integration is suppose to ... faleyras supportClosed   Amelia   Updated November 23, 2023 at 8:23am   4 Most recent comment from Stefan Petrov:Hello faleyras, Great to hear that you were able to fix the issue with the mail notifications. Regarding the error of the arrow, have you tried the URL on the other browsers? Have you tried clearing ... Frank Surget Move or Export SiteClosed   Amelia   Updated November 23, 2023 at 8:04am   4 Most recent comment from Marko Davidović:Hello Frank, You can clone your site. Other than cloning your website, there's a way to migrate only Amelia's database tables. There are around 47 tables with wp_amelia_ prefix that need to ... Michael Kramer Member DuesClosed   Amelia   Updated November 23, 2023 at 7:56am   4 Most recent comment from Stefan Petrov:Hello Michael,You are welcome.If you have any other questions, please open a new ticket and we will gladly help you there.I will close this ticket.Have a nice day! Daniel Ochoa How to show "Info block" in PDFClosed   wpDataTables   Updated November 22, 2023 at 5:14pm   2 Most recent comment from Miloš Jovanović:Hi Daniel,Regarding the export question : The table tools functionalities are based on a 3rd party HTML5 library and they are not customizable. Unfortunately, the library allows very little “fi ... Detlef Mueller-Boeling Error MessageClosed   wpDataTables   Updated November 22, 2023 at 4:11pm   2 Most recent comment from Miloš Jovanović:Hi Detlef,This error message means that you somehow either have one or more Columns in your source Excel without a Header Name on it;Or you might have used some formatting that can not be rendered b ...