As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

Michael Amelia Event Create CustomizeClosed Pre-purchase questions for Amelia   Updated March 4, 2024 at 12:00pm   4 Most recent comment from Uroš Jovanović:Hello Michael,To display a custom field on the front end, you need to add that custom field on the Amelia/Custom fields page and then assign it to a specific event/service.Please let me know if that ... Jeremy Choi Mobile Event Display OffClosed   Amelia   Updated March 4, 2024 at 11:55am   4 Most recent comment from Uroš Jovanović:Hello Jeremy,Glad to hear that the issue has been resolved.I will have this ticket closed now. Chris change primary languageClosed   Amelia   Updated March 4, 2024 at 11:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.There is couple of things that we have to mention.1. We can see that you created a conflict in Amelia by adding German language. Now german language is c ... Raymon Feature requestClosed   Amelia   Updated March 4, 2024 at 10:54am   2 Most recent comment from Uroš Jovanović:Hello Raymon,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Larry Coupons - BOGOClosed   Amelia   Updated March 4, 2024 at 10:38am   2 Most recent comment from Stefan Petrov:Hello Larry,Thanks for reaching out to usSomething similar is possible to configure if you go to Finance / Coupons / Edit. In settings, there is a tab "notifcations" where you can configure the notif ... ronnie adams Do you want fries with that?Closed   Amelia   Updated March 4, 2024 at 10:23am   2 Most recent comment from Stefan Petrov:Hello ronnie,Thanks for reaching out to us.That's a great idea, but, unfortunately, there is currently no such option with Amelia's built-in features. Different pricing based on location ca ... Wake Miami Amount of people attendingClosed   Amelia   Updated March 4, 2024 at 10:08am   6 Most recent comment from Stefan Petrov:Hello Wake Miami,What you described is what can be done with the option "bringing someone with you". If this option is enabled, once the customer books an appointment/event, this option will appear wh ... Benedikt Frage zu iCloudClosed Pre-purchase questions for Amelia   Updated March 4, 2024 at 10:07am   4 Most recent comment from Uroš Jovanović:Hello Benedikt,I will do that, no worries.In the meantime, please let me know if you have any other questions and I will assist you with it. Janez PackageClosed   Amelia   Updated March 4, 2024 at 10:00am   2 Most recent comment from Uroš Jovanović:Pozdrav Janez,Hvala Vam na javljanju.Nisam siguran na šta tačno mislite kada kažete posebna kategorija. Ukoliko ste mislili na odvojenu booking formu samo za pakete, možete dodatu takvu formu sa ... Duncan Harding create bufferClosed   Amelia   Updated March 4, 2024 at 9:42am   2 Most recent comment from Uroš Jovanović:Hello Duncan,Thank you for reaching out to us.For that purpose, you can add a buffer time after option for that specific service.Let me know if that works for you or not. fausto manzella traduzione multilingue eventiClosed   Amelia   Updated March 4, 2024 at 9:36am   12 Most recent comment from Stefan Petrov:Hello Fausto,Apologies, when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and question ... Ève Lewis Time slotClosed   Amelia   Updated March 4, 2024 at 9:35am   5 Most recent comment from Stefan Petrov:Hello Ève,Apologies for the delayed answer and thanks for the additional information.If i understand correctly, you were able to solve this issue completely? Attila Jezsó How is it possible to use more than one Zoom link?Closed   Amelia   Updated March 4, 2024 at 9:13am   4 Most recent comment from Stefan Petrov:Hello Attila,As long as you have two different employees with their own zoom accounts, the customers can book the Zoom meetings for each employee for the timeslots that they are available on. So, in t ... Jerry Mize Adding ExtrasClosed   Amelia   Updated March 4, 2024 at 9:00am   4 Most recent comment from Uroš Jovanović:Hello Jerry,Thank you for reaching out to us.Regrettably, the option you're seeking isn't available within Amelia's existing features. However, we encourage you to propose this function ... Joël Multiple working timeslots in the same dayClosed Pre-purchase questions for Amelia   Updated March 4, 2024 at 8:15am   4 Most recent comment from Marko Davidović:Hello again,We are glad to hear that everything is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you t ...