Hello there,

Thank you for reaching out to us.

We can check the Google meet issue but for Web hooks we would need more information and couple of screenshots to understand the issue better to try and help.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us. 

Hello again,

We have tested this and we created and a custoemr and booked and appointment with your emplyoee and we immediately got the Google meet link 

As far as we can see everhitng is working fine and there are no issues.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead. 

Hello again André,

You did not send us a video both of links are links to you page not from a video. Can you please send us a WooCommerce coupons so that we can book and test on the front end?

Looking forward to your reply. 

Hello again,

We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.

Hello again,

Would you be able to provide us with a Staging site, along with WP-admin (Administrator) user,

 FTP credentials

 and the database access ( Either link with credentials for PHPMyAdmin or Hosting Panel),

 so our developers can debug the plugin, and see what's going on?

If you're not able to provide us with a staging site, can you clone your website?

If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.

The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, please use the All-in-One WP Migration plugin.

Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.

Just click private button below and no one except us will this reply.

Looking forward to your reply. 

Hello again,

We are sorry to hear this but we respect your decision. We will forward this to our billing team and as soon as we get feedback from them we will contact you again on this ticket. 

Hello again,

We just got the feedback from our colleagues and they have told us that a refund has been issued to you. Refund can take up to 7 business days to reach you.

We wish you all the best and hope you have a wonderful day ahead.