As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jeannie McKee Calendar not displaying Events backendClosed   Amelia   Updated March 5, 2024 at 9:44am   7 Most recent comment from Marko Davidović:Hello again,There was a bug but our developers let us know that now all should be working fine on your site.We wish you all the best and hope you have a wonderful day ahead. Robert Pothier Email payment linksClosed   Amelia   Updated March 5, 2024 at 6:10am   8 Most recent comment from Marko Davidović:Hello again,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... khurram virk how to export or copy the table in excelClosed   wpDataTables   Updated March 5, 2024 at 4:08am   2 Most recent comment from Miloš Jovanović:Hello,Please check our our Export Table Tools here : https://wpdatatables.com/documentation/table-features/table-tools/.Let me know if that achieves the goal and if you have any questions. David Byers mqsql issuesClosed   wpDataTables   Updated March 5, 2024 at 3:47am   4 Most recent comment from Miloš Jovanović:Hello David ,You're welcome.Let me know how it goes and if you have any additional questions about this.Thank you. Bram van de Veerdonk Show table and graph data only for logged in usersClosed Pre-purchase questions for wpDataTables   Updated March 5, 2024 at 3:00am   2 Most recent comment from Miloš Jovanović:Hello,Yes, we have a workaround solution to achieve your use case of having a non editable table filter for logged user and to have the chart to follow the filter of the table.1. First I will show an ... Koto Column List button unresposiveClosed   wpDataTables   Updated March 5, 2024 at 2:49am   2 Most recent comment from Miloš Jovanović:Hi Koto,We are unable to reproduce the issue.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ... Bertrand Notification Google Meet ProblemClosed Pre-purchase questions for wpDataTables   Updated March 4, 2024 at 8:13pm   4 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Timothy ICS not attachedClosed   Amelia   Updated March 4, 2024 at 3:42pm   13 Most recent comment from Timothy:sure will do :-)No credit needed. I am not using the SMS function.As you have seen the website. I only use 2 pages haha :-) mike 1 therapist with multiple locationsClosed   Amelia   Updated March 4, 2024 at 3:33pm   2 Most recent comment from Stefan Petrov:Hello mike,Thanks for reaching out to us.The best option is to assign different locations for each day. As you can configure the work hours for each in the Work Hours section of the employee, you can ... Dawid Szynal Placing an order for 1 domainClosed Pre-purchase questions for Amelia   Updated March 4, 2024 at 2:46pm   2 Most recent comment from Uroš Jovanović:Hello Dawid,Thank you for reaching out to us.Feel free to purchase a license for one domain.You will just need to deactivate the license on the first domain. Once you deactivate the license in Amelia/ ... Priya Jquery not working for bookingClosed Pre-purchase questions for Amelia   Updated March 4, 2024 at 2:42pm   2 Most recent comment from Uroš Jovanović:Hello Priya,Thank you for reaching out to us.Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding ... Stephanie De Meester Activation doesn't workClosed   Amelia   Updated March 4, 2024 at 2:36pm   3 Most recent comment from Uroš Jovanović:Hello Stephanie,Thank you for your confirmation.We will have this ticket closed now. Tom SMS non-ASCII charactersClosed   Amelia   Updated March 6, 2024 at 12:19pm   16 Most recent comment from Aleksandar Vuković:Hi again Tom.From 7.4.2 you should be able to use the amelia_manipulate_sms_data filter. The data sent in it is the text of the SMS and the phone number. If you set 'skipSending' to true, th ... Sam recurring appointment suggestions turned off but it is still suggesting closest appointmentClosed   Amelia   Updated March 4, 2024 at 3:41pm   5 Most recent comment from Stefan Petrov:Hello Sam,I've just checked with QA team. We have identified this as an issue and we are looking forward to fix it for the next update. Can promise ETA at this moment, but you can follow the ch ... Joshua Importing Custom FieldsClosed   Amelia   Updated March 4, 2024 at 12:46pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, what you want to achieve is not possible I'm afraid. You want to add custom fields ad their regular data to their profile but this is ...