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  Public Ticket #3594067
Buffer time on planning
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  • Aloha started the conversation

    Hi,

    We have a feature request for display buffer times in admin schedule view

    Currently, Amelia allows us to set buffer times before and/or after services, which is a fantastic feature for ensuring that there is adequate preparation and downtime between appointments. This is crucial for maintaining a smooth and efficient operation. However, these buffer times are not visible in the admin's schedule view. This omission can lead to misunderstandings and scheduling challenges, as the actual availability and spacing between appointments are not accurately reflected.

    Benefits of Implementing This Feature:

    Enhanced Clarity: Having buffer times displayed in the admin schedule view would offer a clear and comprehensive understanding of the day's layout, including actual service times and necessary breaks/preparation periods.
    Improved Scheduling Accuracy: It would aid in preventing overbooking or scheduling appointments too close to each other, as the visual representation of buffer times would make it easier to see available slots.
    Increased Efficiency: By visually representing the entire schedule, including buffer times, administrators can more efficiently manage their time and resources, leading to a smoother operation and enhanced customer satisfaction.
    Better Resource Management: For businesses that involve multiple professionals or resources, seeing buffer times can help in allocating these resources more effectively, ensuring that there is sufficient transition time between appointments.

    Thank you for considering this request. I am looking forward to your feedback and hopefully to the implementation of this feature in a future update.

    Best regards,

    B. Julien.

  •  1,323
    Marko replied

    Hello there Julien,

    Thank you for reaching out to us.

    We can forward the request to the appropriate sector but we can not make any promises also we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

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