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Public Tickets

Maja Opara Event list shortcode with locationClosed   Amelia   Updated November 21, 2023 at 7:45am   4 Most recent comment from Stefan Petrov:You are welcome, Maja.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! Sanaà Naser Products are not workingClosed   Amelia   Updated November 21, 2023 at 7:05am   4 Most recent comment from Marko Davidović:Hello Sanaa,It can look like that until you get the hang of it, there are many option because we have tens of thousands of users and many of them have different requirements so that is way we have imp ... Norman Gabalin Client not registering on backend bookingClosed   Amelia   Updated November 21, 2023 at 6:12am   4 Most recent comment from Marko Davidović:Hello Norman,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... niko I can't update and publish amelia page.Closed   Amelia   Updated November 21, 2023 at 6:09am   4 Most recent comment from Marko Davidović:Hello niko, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Jonas Höglund Events pricing and maximum number of slotsClosed   Amelia   Updated November 20, 2023 at 9:51pm   7 Most recent comment from Jonas Höglund:Debi, what I would do is to create an appointment with several spots, maybe throw in some assets. I haven't tried it, but that was my idea. What I did instead was just sell woo products, integrat ... Patrik Varga Notifications for EventsClosed   Amelia   Updated November 20, 2023 at 5:35pm   6 Most recent comment from Uroš Jovanović:Hello Patrick,I completely understand your position and I appreciate your honesty and feedback.As our developers are working on plenty of different feature implementation and bug fixes at all times, ... Shaun Adams Employee Selection list orderClosed   Amelia   Updated November 20, 2023 at 5:09pm   4 Most recent comment from Uroš Jovanović:Hello Shaun,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Alan upgrade to pro 5 domainsClosed   Amelia   Updated November 20, 2023 at 4:43pm   5 Most recent comment from Uroš Jovanović:Hello ALan,Thank you for the update on this.We can continue our conversation on the following ticket: https://tmsplugins.ticksy.com/ticket/3523977/ maite Stripe integrationClosed   Amelia   Updated November 20, 2023 at 4:00pm   2 Most recent comment from Uroš Jovanović:Hello Maite,Thank you for reaching out to us.In regards to none payments appearing in Stripe, can you please check if the payments in Amelai were made through Stripe?In regards to customer information ... Guy Potter Cron Event doesn't loadClosed   Amelia   Updated November 20, 2023 at 3:56pm   2 Most recent comment from Uroš Jovanović:Hello Guy,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3523421/ For future reference, please don't open m ... Gil Problem with gtranslate moduleClosed   Amelia   Updated November 20, 2023 at 3:44pm   12 Most recent comment from Uroš Jovanović:Hello Gil,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Alan Restore Pro 1 SubscriptionClosed   Amelia   Updated November 20, 2023 at 2:55pm   4 Most recent comment from Stefan Petrov:Hello Alan,Please accept our apologies, there was an error in our system. We've refunded both the Pro 5 and Pro 1 licenses to your account. Feel free to purchase again Pro 1, and it should be ok. ... Istvan Norbert Kadas Amelia with WoocommerceClosed Pre-purchase questions for Amelia   Updated November 20, 2023 at 2:30pm   7 Most recent comment from Stefan Petrov:Hello Istvan,Amelia is a standalone plugin and it does have its own complex logic. We are always working on improving it by listening to the user feedback. It may not be integrated into Woocommerce as ... Sanaà Naser Splitted Payment on site and in storeClosed   Amelia   Updated November 20, 2023 at 1:06pm   4 Most recent comment from Stefan Petrov:Hello Sanaa,Certainly, yes. The deposit feature is only available for online payments, and the customer would need to pay a deposit in advance, while the rest will be paid on-site.I hope it helps.  Tobias Legenstein Spam ProtectionClosed   Amelia   Updated November 20, 2023 at 1:04pm   2 Most recent comment from Stefan Petrov:Hello Tobias,Thanks for reaching out to us. We don't have official integration with any other captcha solutions. We recommend using the Google Recaptcha, and you can find more information on this ...