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Public Tickets

timelabs Error 404Closed   Amelia   Updated March 29, 2021 at 1:30pm   3 Most recent comment from [deleted]:Hello TimeLabs, thank you for reaching out to us! This was due to Customization; it did not load correctly. You can, if this occurs again, go to Amelia > Customization > Reset, and then set up the st ... Rainier Installing Amelia to another or new domainClosed   Amelia   Updated March 29, 2021 at 1:26pm   2 Most recent comment from [deleted]:Hi Rainier,thank you for reaching out to us; I apologize for the later response, as we don't work on weekends.We recently added a possibility for you to manage your domains in our store. So, pl ... Richard Notification emailsClosed   Amelia   Updated March 29, 2021 at 1:19pm   2 Most recent comment from [deleted]:Hi Richard,thank you for reaching out to us!Issue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP ... Craig Olney Amelia Woocommerce ErrorClosed   Amelia   Updated March 29, 2021 at 1:09pm   2 Most recent comment from [deleted]:Hi, Craig!I apologize for the delayed response.Please make sure that your PHP was updated to one of the recent versions (preferably 8.0). If it's an old version, please get it updated.If your PHP ... vishal JS Hooks for eventsClosed   Amelia   Updated March 29, 2021 at 1:03pm   2 Most recent comment from [deleted]:Hi, Vishal!I apologize for the delayed response.It seems Events don't have that JS hook.You can modify this word in the .po file through Loco Translate or Poedit plugin, or use this CSS on the pa ... Kevin Noonan Signing in with GoogleClosed   Amelia   Updated March 29, 2021 at 12:05pm   2 Most recent comment from [deleted]:Hi Kevin, thank you for reaching out to us! I apologize for the later response, as we don't work on weekends. Does the employee tab show anything else or it just redirects to this page? Have you ... James Pro packages not workingClosed   Amelia   Updated March 29, 2021 at 12:03pm   2 Most recent comment from [deleted]:Hi, James!I apologize for the delayed response.Thank you for choosing Amelia.Please clear your site and browser cache and try again.If it doesn't work, please provide us with temporary WP Admin l ... Douglas Elom I want all my Amelia users called practitioners to use the same calendarClosed   Amelia   Updated March 29, 2021 at 11:59am   10 Most recent comment from [deleted]:Douglas,We don't work on weekends (which can cause a delay). However, thank you for the feedback, I joined the Amelia team not that long ago, so I'm still looking for the most efficient way ... Dimitris subscriptionClosed Pre-purchase questions for Amelia   Updated March 29, 2021 at 11:43am   2 Most recent comment from [deleted]:Hi Dimitris,thank you for reaching out to us!If you buy a Basic licence you can upgrade to Pro anytime.Could you please advise which extra fields you are referring to so that I can provide more info? Greg Lowe Does report builder export in pdfClosed Pre-purchase questions for wpDataTables   Updated March 29, 2021 at 11:34am   2 Most recent comment from Aleksandar Vuković:Hello again GregUnfortunately, no. It is on our to-do list, but at the moment only Excel and Word templates are accepted. GinoFiglio Secure connection failedClosed   wpDataTables   Updated March 29, 2021 at 11:31am   2 Most recent comment from Aleksandar Vuković:Hello GinoFiglioThank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ... elyanniz Filters Alphabet Search​Closed   wpDataTables   Updated March 29, 2021 at 10:46am   2 Most recent comment from [deleted]:Hi elyannizThank you for reaching out to us.Unfortunately this is not possible using the plugin's builtin features. This would be a great filtering option, and I personally like it, if you would ... Maya Download not workingClosed   Amelia   Updated March 29, 2021 at 10:41am   2 Most recent comment from [deleted]:Hi Maya, thank you for purchasing Amelia, and for reaching out to us! Sorry to hear you are having trouble with downloading; could you please provide us with your store credentials that were sent to y ... Debbie van Cleef Bypass WooCommerce cart to Carflows checkoutClosed   Amelia   Updated March 29, 2021 at 10:20am   12 Most recent comment from [deleted]:Hello Jacob, Apologies for replying a bit later, we don't work on weekends. We don't have such SQL queries on hand, unfortunately, but it could probably be achieved with some string repla ... Tijmen Maximum column numberClosed   wpDataTables   Updated March 29, 2021 at 10:26am   12 Most recent comment from Aleksandar Vuković:Hi again TijmenMySQL's limit for all columns in a table is 65.000 (in the database). Selectbox, Multiselectbox, email, URL Link, Attachment and Image columns all take up 2.000 characters when the ...