As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Manuel Wordpress post typeClosed Pre-purchase questions for Amelia   Updated May 6, 2021 at 11:06am   2 Most recent comment from [deleted]:Hi Petra,thank you for taking interest in Amelia, and for reaching out to us!There isn't a way to assign page types in Amelia, unfortunately, and Amelia doesn't have an integration with WP ... Benjamin DUNAUX Fulfill financeClosed   Amelia   Updated May 6, 2021 at 11:00am   2 Most recent comment from [deleted]:Hi Benjamin,thank you so much for taking time to contact us.There isn't such possibility in Amelia with its current built-in features, unfortunately; the addition shown below needs to be made ma ... Guy Leung Cannot Even Download the PluginClosed   Amelia   Updated May 6, 2021 at 10:56am   2 Most recent comment from [deleted]:Hi Guy, thank you for reaching out to us, and for letting us know. Don't worry, it is not a scam; it can happen that your login was not recognized so you were not "allowed" to download the file, ... James List viewClosed   Amelia   Updated May 6, 2021 at 10:55am   2 Most recent comment from [deleted]:Hi James,thank you for reaching out to us! There isn't a possibility to change that in Amelia with its current built-in features, unfortunately.Currently you can display separate events by prese ... Chris Mocock Employee PanelClosed   Amelia   Updated May 6, 2021 at 10:03am   5 Most recent comment from Chris Mocock:Worked a treat, thank you so much! :) Amin client financial data managementClosed Pre-purchase questions for wpDataTables   Updated May 6, 2021 at 9:46am   2 Most recent comment from [deleted]:Hi AminThank you for reaching out to us.I'm not sure I quite understand what you're trying to achieve, but if your users are going to be logged into WordPress, and you have a userID column ... Wilkenson CRON JOBClosed   Amelia   Updated May 6, 2021 at 9:05am   3 Most recent comment from [deleted]:Hi Wilkenson,Depending on the server, there are different configurations for the cron, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link ... Marcos Szeinuk header and url buttonClosed   wpDataTables   Updated May 6, 2021 at 8:57am   16 Most recent comment from Marcos Szeinuk:Thanks very much. No rush.I'll try this CSS code. Probably i'll returning to you as i learn how to use the table plugin.Marcos Bruce Scott Dynamically linking to other tablesClosed   wpDataTables   Updated May 6, 2021 at 5:11am   3 Most recent comment from Bruce Scott:Very helpful!Thanks! Alyson Melhus Divi BuilderClosed   Amelia   Updated May 6, 2021 at 10:27am   20 Most recent comment from [deleted]:Hi again, Alyson!Our developer fixed the script. Now it shows only available places and hides booked spots: window.ameliaBooking = { replaceText: function () { var elements = document.getElementsB ... elaine BUG: Backend not displaying events or servicesClosed   Amelia   Updated May 5, 2021 at 9:33pm   2 Most recent comment from Aleksandar Vuković:Hello again elaineThe plugin displays the events in the date range you selected. If they are outside the current week (which is selected by default), you need to change the date range, so events from ... Heather R Zacny Copying Events + Showing events on backendClosed   Amelia   Updated May 5, 2021 at 9:30pm   3 Most recent comment from Aleksandar Vuković:Hello Heather1. Event duplication will be added in one of our future updates. I don't have an ETA, but it is planned for the next couple of months.2. Unfortunately, no. Events can only be listed ... Sheethal Amelia booking shortcode is not WorkingClosed   Amelia   Updated May 5, 2021 at 9:07pm   2 Most recent comment from Aleksandar Vuković:Hello SheethalI can't say what's going on without taking a look.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a l ... Kazuki Can't select the time from backend appointment viewClosed   Amelia   Updated May 5, 2021 at 8:13pm   5 Most recent comment from [deleted]:Hi, Kazuki!I apologize for the delayed response, it was a National holiday in our country.I'm glad to know you found the solution.How can I help you now, maybe you still have some questions left? ... Magda Prószyńska enabling the use of translation through a PO fileClosed   Amelia   Updated May 5, 2021 at 8:11pm   2 Most recent comment from [deleted]:Hi, Magda!Sorry for the delayed response, it was a National holiday in our country.I'm not sure which plugin you're referring to. Amelia has a Polish translation by default. To use it you sh ...